1.客戶聯繫與溝通 (Customer Communication and Coordination)
1.與客戶保持聯繫,提供運輸進度報告,解答客戶疑問,並確保運輸過程順暢。
2.市場開發與潛在客戶挖掘 (Market Development and Identifying Potential Clients)
主動開發市場,尋找新的業務機會,發掘潛在客戶,並拓展客戶群。
3.滿足客戶需求 (Meeting Customer Needs)
深入了解客戶的需求,提供適合的運輸方案,確保服務符合客戶期望。
4.費用與報價管理 (Costing and Quotation Management)
提供運輸報價,根據客戶需求進行價格協商,並確保費用符合公司政策。
5.處理突發事件與問題 (Handling Unexpected Issues and Problems)
及時處理運輸過程中可能出現的突發事件,例如延誤、損壞或貨物遺失,確保問題得到解決。
6.市場情報收集與分析 (Market Information Gathering and Analysis)
收集與分析海運市場資訊,如運費走勢、航線變化,並提供給公司進行決策參考。
7.與相關供應商協調 (Coordination with Related Suppliers)
與船公司、港口代理、卡車公司等供應商協調,確保運輸流程順利。
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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