Job Summary:
The role involves researching and identifying new customers in the raw material markets using various online tools and platforms. Key responsibilities include organizing and updating the client database, initiating marketing & sales reach, and maintaining communication with existing buyers regarding order fulfillment and shipment schedules. Additionally, the position requires analyzing customer and import data, preparing presentations, and supporting business units in exploring new opportunities in both existing and new regions.
該職位負責利用各種線上工具和平台,在原材料市場研究和尋找新客戶。主要職責包括整理和更新客戶資料庫、啟動行銷和銷售拓展,以及與現有買家就訂單履行和出貨計畫保持溝通。此外,該職位還需要分析客戶和進口數據、準備演示文稿,並支援業務部門在現有地區和新地區探索新機會。
1. Research of new customers (End users/Factories with contact window’s information for business development by using multi-sources (Strong searching skill by using Google, LinkedIn, global platforms through multi search engine, or custom data).
1. 利用多種來源(透過使用 Google、LinkedIn、透過多搜尋引擎的全球平台或自訂資料等強大的搜尋技能)研究新客戶(最終用戶/工廠的聯絡視窗信息,以進行業務開發)。
2. Re-organize client data base and development on respective markets plus update sales strategy charts and performance index with analytical conclusions on a regular basis.
重新組織客戶資料庫並發展相應市場,定期更新銷售策略圖表及業績指標,並根據分析結果提出結論。
3. Maintaining the existing order fulfillment with the buyer and co-coordinating the trade follow up and shipment schedule with internal team and communication by email to the external buyer.
維持現有訂單的履行,並與買家保持聯繫,協調內部團隊的貿易跟進及運送計劃,並通過電子郵件與外部買家溝通。
4. Analyzing data, preparing PPT and assisting BU for new business opportunities in existing and new regions.
分析數據、準備簡報(PPT),並協助業務單位在現有及新市場中探索新的商業機會。
• Handle daily customer inquiries, including order processing, and delivery schedule coordination.
• Manage purchase orders, track shipment schedules, and communicate updates to customers.
• Handle import/export operations including documentation, shipping, customs clearance, and compliance.
• Coordinate closely with suppliers and internal sales teams to ensure accurate and timely order fulfillment.
• Assist in inventory control, demand forecasting, backlog, and AR management.
• Assist in handling customer complaints and follow up on corrective actions to ensure customer satisfaction.
• Prepare reports (sales data, delivery status, backlog status) as required by management.