【Majority】
◆ERP system and Reporting.
TIPTOP GP maintenance:
1. All ERP modules, (including but not limited to): Purchasing management, Sales management, Inventory, RMA, Quality module.
2. Crystal Report Development & maintenance.
3. Excel report development and maintenance (Excel formula & VBA & SQL).
◆Accounts and Security Management:
1. Management of various service accounts and permissions, including Azure AD, Office365, Confluence, Jira, etc.
2. Handling network security issues, including monitoring threats, vulnerabilities, response, and remediation.
◆Automation
1. RPA (Robotic Process Automation) By Microsoft Power Platform [in near future]
2. Web API [in near future]
3. Reports – Excel VBA, TT-Crystal Report
【Minority】
◆Computer and Equipment Maintenance and Problem Solving:
1. Maintenance of computers and other information equipment, including operating systems.
2. Software installation and resolution of user computer issues
◆Server and Storage Maintenance:
1. Server maintenance, including virtual machines, physical servers, NAS (Network Attached Storage), monitoring systems, etc.
2. Management of server backups / restore.
◆Network Planning and Equipment Management:
Planning of network structures and installation, configuration, and maintenance of
related network equipment.
◆Other duties as assigned.
Cloud Infra Automation:
Design and deploy infrastructure on bare metal or cloud using Terraform, Ansible, or Helm. Automate workflows with Python or Go.
Platform Reliability:
Maintain and scale GPU clusters, Kubernetes, and AI-optimized storage (Ceph, BeeGFS, Weka) to ensure stability and performance.
Monitoring & Alerting:
Use Prometheus, Grafana, ELK, etc., to monitor system health and trigger alerts on anomalies.
Capacity Planning:
Analyze usage patterns and forecast infrastructure needs for AI workloads.
Incident Management:
Lead root cause analysis and manage SLOs/SLIs/SLAs to maintain high availability.
CI/CD Integration:
Work with DevOps/MLOps teams on CI/CD pipelines using GitLab, ArgoCD, or similar tools.
Security & Compliance:
Secure Linux systems, manage certificates, and enforce access controls (RBAC, LDAP SSO, TLS, segmentation).
Documentation & Playbooks:
Maintain architecture diagrams, runbooks, and incident playbooks to support knowledge sharing and onboarding.