Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Key Responsibilities:
1. Platform Management: Oversee the ongoing management of USA Amazon and other marketplaces.
2. Strategy Development: Develop and implement ecommerce strategies to drive online sales and customer engagement.
3. Performance Analysis: Monitor and analyse site performance, user behaviour, and sales data to inform strategic decisions.
4. Customer Experience: Enhance the online customer journey, ensuring a smooth and engaging shopping experience.
5. SEO & SEM: Optimize the website for search engines and manage online advertising campaigns
6. Manage Third-Party: Oversee and collaborate with 3rd party to enhance reach and improve performance through strategic partnerships.
7. Collaboration: Work closely with marketing and sales teams to align ecommerce initiatives with overall business goals.
8. Inventory Management: Coordinate with the supply chain team to ensure accurate inventory levels and timely product availability.
9. Content Creation: Develop and manage social media to engage customers and drive traffic to the website.
10. Ability to build a fast moving E-com business and grow from 0-1.
Qualifications:
1. Experience: Minimum 5-7 years of experience in ecommerce, preferably with Amazon and a startup background
2. Technical Skills: Proficient in ecommerce platforms, SEO, SEM, and web analytics tools.
3. Analytical Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions.
4. Project Management: Excellent project management skills with the ability to handle multiple projects simultaneously.
5. Communication: Strong verbal and written communication skills in English and Chinese.
6. Team Player: Ability to work collaboratively in a team environment.
Operations
Need to be responsible for the EC sales performance, margin, discount, sell-through, etc.
Merchandising
1.To oversee schedule the preparation of all the products on half.
2.Deal with and organize all analysis reports of EC sales, budgets, etc. related to merchandising needs.
3.To coordinate and liaise the logistics of goods distribution between warehouse and EC customers.
4.Fully understanding of customers need on products and liaise closely with MD colleagues.
5.To assist in Customer service and liaise closely with Bauzun.
6.Well control on return rate and transportation fee.
Marketing
1.To plan the marketing events on official online. Strategy for Promotion and discount activities.
2.Banner propose to Bauzun.
3.Advertisement arrangement to push sales
4.Liaise closely with MD colleagues for hero products to push sales.
5.To monitor all the maintenance and explanation for Official Online with Bauzun.
Stock
To oversee the whole process of the stock transportation and logistics with
WH.
1.To review stock & budget report regularly and make a proper action to control the stock.
2.To manage the stock replenishment to each online channel periodically
3.To assist in the management of return and damaged goods.
Accounting and IT Dept.
To oversee and assist in all the payments between Finance dept and Bauzun.
Marketing Planning
•Develop and implement digital marketing strategies aligned with the product roadmap to drive demand for ViewSonic online sales
•Lead the creative direction and production of online store and product assets to enhance business results, elevate customer education, and deliver an exceptional user experience
Campaign Execution & Operational Excellence
•Plan and manage online campaigns and promotions, ensuring alignment across product assortment, sales goals, and service quality
•Conduct marketing performance reviews and provide actionable insights to remove roadblocks and improve demand generation
Performance Marketing
•Execute online advertising strategies that meet performance targets through appropriate digital channels
•Leverage analytics to continuously improve marketing effectiveness based on campaign learnings
•Collaborate closely with internal support teams to ensure cohesive execution of marketing programs, promotions, and events
Qualifications:
•Bachelor's degree or above
•3–5 years of successful experience in sales and digital marketing
•Strong enthusiasm and deep understanding of e-commerce ecosystems
•Proven analytical skills with the ability to manage and grow a business through data-driven decision-making
•Proficient in both English and Mandarin Chinese; Japanese reading ability is a plus
•Hands-on experience in managing online channels such as Amazon, Shopee, Lazada, Flipkart, Naver, etc
1. Fluent in German and English.
2. Develop brand business in the territory, plan, and participate in local marketing events.
3. Develop and maintain channel partners' relationships via emails, calls, and visits.
4. Handle customer complaints, collect market feedbacks and report accordingly.
5. A strong sense of international business and marketing.
6. Great communication skills and the ability to work collaboratively across teams.
7. Excellent follow-up skills, strong motivation for growth, and proactive.
8. A background in networking or surveillance technology is a plus.
9. Must be able to travel upon request.
This is an exciting job opportunity for you to light the way as a EC Key account manager in Taiwan with Signify.
Key Responsibilities:
Customer Relationship Management:
Building and maintaining strong, long-term relationships with EC Platform clients.
Strategic Planning:
Developing and implementing e-commerce strategies tailored to each B2B2C Platform , aligned with overall company goals.
Sales Growth:
Identifying and pursuing opportunities to increase sales and revenue within existing accounts.
Performance Monitoring:
Tracking and analyzing sales(sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs.
Issue Resolution:
Addressing and resolving any issues or challenges faced by customers, ensuring timely and effective solutions.
Internal Collaboration:
Working closely with various internal teams (e.g., marketing, sales, product development) to ensure client needs are met and projects are delivered successfully.
Market Awareness:
Staying informed about industry trends, competitor activities, and emerging e-commerce technologies.
Reporting:
Preparing regular reports on account performance, progress, and future opportunities for internal and external stakeholders.
Contract Negotiation:
Assisting in contract negotiations and renewals with EC key accounts.
Skills and Qualifications:
Strong communication and interpersonal skills.
Proven sales and negotiation skills.
Excellent problem-solving and conflict-resolution abilities.
Deep understanding of e-commerce platforms, digital marketing, and online sales strategies.
Ability to build and maintain strong relationships with EC platforms and internal teams.
Strong analytical and reporting skills.
Experience in account management or sales, preferably within the e-commerce industry.
PSI forecasting & management skills