Work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management.
• Support Salesforce projects to success by driving developing custom solutions .
• Work with Sales Representative to engage customers and maximize sales opportunities.
• Assist customers in migration planning and implementation of Salesforce clouds.
• Facilitate administrator and end user training and adoption.
• Follow the instructions to develop real-world and scenario-based project contents for clients.
• Maintain high utilization and customer satisfaction scores with performing consistently on deliverables.
• Participates in the development life cycle about team project.
• Improve internal document and information management procedures.
• Stay current with industry trends, related tools and developments.
We are looking for a proactive Business Analyst to focus on capacity analysis. This role involves assessing the productivity, identifying potential bottlenecks, and providing actionable recommendations to improve efficiency.
Responsibilities
• Collaborate with project managers to forecast resource needs and ensure alignment with project timelines.
• Identify capacity-related challenges and provide practical recommendations to enhance team performance.
• Support project teams by offering insights and solutions when encountering resource or capacity issues.
• Develop and optimize capacity tracking tools and dashboards, ensuring management has access to accurate and timely data for informed decision-making.
• Document processes and suggest improvements to enhance resource efficiency and team productivity.
In this role, you need to be
• Analytical with proficiency in data analysis tools such as Excel, Power BI, or Tableau
• Proactive and efficient
• Critical thinking
• Fast learning and willing to learn
Atlas is eCloudValley Group Core R&D Product Team on a mission to provide a cloud management platform to empower every organization on the cloud to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create cloud-native innovations that impact enterprise digital transformation. You can help us achieve our mission.
我們正在尋找一位經驗豐富的專案經理,能夠協助團隊管理和執行公司內部及客戶的各項專案。該職位要求候選人具備兩年以上專案管理相關經驗,並曾在雲端、IT、軟體開發或新創產業中工作。理想的候選人需熟悉敏捷開發(Agile)、風險管理等技術,並具備強大的組織與溝通能力。
【工作內容】
• 策劃、執行和監控專案進度,確保專案按時、在預算內交付。
• 支援專案風險管理,協助識別、分析及制定應對措施,減少專案風險。
• 協助組織和管理敏捷開發(Agile)流程,確保團隊遵循敏捷原則和實踐。
• 參與Scrum會議,支持Scrum Master角色,幫助團隊達成Sprint目標。
• 協助專案文件的編寫與整理,確保所有專案文件的準確性和完整性。
• 支持跨部門溝通,協助解決專案中的各種問題,保持專案順利推進。
• 使用AWS、Azure等雲端平台工具,協助部署及維護專案環境。
Omnichat (原Easychat)創辦於 2017年,是來自香港的新創企業,專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體, 跨渠道用戶數據追蹤,全通路線上線下 OMO 導購銷售,Live Chat、Chatbot、自動化跨渠道再行銷,快速讓客戶營收成長及提升銷售轉換。LINE/Meta官方認證技術夥伴
- Responsibility
・拓展市場及開發潛在中、大型客戶 (零售/ 快消/ 大型連鎖店產業類型),建立穩定的銷售 Pipeline
・熟悉業務開發,為客戶創造產品需求並判斷潛在合作機會,全力達成每月業績目標
・熟悉 SaaS/ MarTech 產品的特性及優勢,能有效建立潛在客戶的產品認識和需求
・需主動發掘潛在客戶,善用 Linkedln, Email, coldcall, Social Media, network等方式進行陌生開發
・擁有清晰的邏輯能力與深具影響力的表達能力
・製作簡報的能力是必備的
- Education And Experience Requirements
Must have
・5年以上 B2B 銷售經驗(對於零售、電商、FMCG、醫美、餐飲、旅遊)等產業有過銷售經驗
・具 MarTech 軟體/SaaS銷售經驗者/優先考慮
・對業績目標有堅持、能承受業績壓力的能力
・自主時間管理能力,有效運用時間並成功開發及簽約客戶
・具備良好溝通及簡報能力,能迅速洞察客人需求痛點提供解決方案
・可獨立作業亦可團隊合作,對達成目標有強烈使命感
・能適應新創公司快速變化的環境與目標
・Fluent in English (written/spoken, TOEIC 800+)
・Proven record in multi-task working environment
・With tech knowhow is a strong plus
-Nice to have
・Fluency (written and spoken) in English
・Experience in working with enterprises and closing complex deals
・Technology basic knowledge is a big plus
Atlas is eCloudValley Group Core R&D Product Team on a mission to provide a cloud management platform to empower every organization on the cloud to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create cloud-native innovations that impact enterprise digital transformation. You can help us achieve our mission.
Key Responsibilities:
• Guide customers through system onboarding and provide usage training
• Respond to customer inquiries regarding platform operations and provide first-line technical support
• Create and maintain user manuals and training materials
• Organize regular user training sessions (online or in-person)
• Collect and report recurring issues to internal teams for continuous improvement
• Assist in system operation tasks and deployments as needed
Requirements:
• Basic understanding of system workflows and a strong ability to learn quickly
• Excellent communication skills, both verbal and written
• Patient, detail-oriented, and customer-service oriented
• Capable of working independently and collaboratively
Nice to Have:
• Experience in customer service, training, or user education
• Familiarity with creating knowledge base articles, training videos, or presentations
• Proficient in English (written and verbal) – ability to communicate clearly and professionally with international clients.
【工作內容】
1. 開發潛在客戶,拓展企業客戶市場,進行商業服務提案,並掌握進度與紀錄回報。
2. 配合各項行銷活動與陌生開發,邀請潛在或既有客戶參加以利後續業務推進
3. 定期拜訪客戶,維繫穩定客戶關係,追蹤客戶使用情況,了解新需求、續約作業追蹤。
4. 與跨部門合作進行業務接洽、訂單處理、服務說明、報價、合約談判、帳款回收相關事宜5. 其他主管交辦事項。
【工作要求】
1) More than 3~5 years of experience in IT industry, with cloud sales experience preferred.
2) Familiarity with Oracle database will be a plus.
3) Have basic presentation skills