• In charge of overall visual merchandising at shelves/counters /Online promotion contents to be aligned with brand guideline and image: Merchandising units / Product display / Light box / Brand Video / POSM/ Event Display.
• Create appealing and eye-catching visual displays that lead the customer through the entire counter.
• Define by brand VM plan and work with design vendors to implement a creative visual merchandising.
• Oversee the production and work with sales team to ensure execution excellence.
• Implementation and achievement of various kinds of customer-related projects assigned with quality that meets KPI set.
• Collect and analyze market information via offtake data analysis, sales data, market visit, feedback from sales team, and provide insight accordingly.
• Monitor costs and work within budget.
■ ROLE MISSION
Directly reporting to the Retail Director, the role will assist in providing full range support on day-to-day operations including policies & procedures implementation to Taiwan retail operations team and stores and act as the key contact point between stores and office for coordination of operational activities.
■ JOB DESCRIPTION
• Provide full aspect of retail operational support for stores, and provide effective and efficient solutions so that frontline sales can fully dedicate effort to client serving and achieving sales targets.
• Fully manage all regular opeational tasks, including but not limited to coordinate daily purchase orders, annual stock take, invoices management, responsible for various serivce license renewal, stationary and packaging orders, petty cash, shop expenses management and vendor payment follow ups.
• Prepare daily/ weekly/ monthly sales reports for management review; and provide sales comparison report which enhance store manager understand shop performance.
• Responsible for facilities management of all retail stores, monitor repair, maintenance progress and co-ordinate with vendors and suppliers to ensure smooth retail operations.
• Provide support on seasonal clearance sales event and all other store events.
• Assist in forecast and budget planning.
• Assist Retail Director to manage staff seasonal uniform order.
• Provide clerical and administrative support to Retail Director such as handle incoming calls, filling and documentation.
• Support Retail Director to manage customer serivce matters, including follow up with Store teams and/or other departments.
• Monitor all shops overtime and working roster.
• Collaborate with other team members for standard operating procedure creation and enhancement.
• Provide general administrative assistance to all departments.
• Prepare monthly incentive results and collect the relevant document from the staff and send back to HR deparment.
• Prepare monthly customer return case report to Merchandising department.
• Work closely with Marketing Department.
• Responsible to collect cheques from banks and landlords.
• Handle various ad-hoc tasks assigned by Retail Director.
1. Implement action plans defined with the Store Manager and ensure follow-up assignments
2. Communicate high quality relevant feedback and act as a bridge between Store Manager and Store team members
3. Deliver professional service by reaching individual sales target and support team members to achieve group sales target
4. Create and maintain a positive and motivating work environment and atomosphere
5. Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach
6. Ensure Balenciaga Signature and Client experience are executed and consistent over time
7. Ensure that all the processes are in compliance with legal, safety, internal requirements,
8. Sustainability, HR and stock organization
Be Flexible. Be Open. Stay Humble. Collaborate and Challenge. Decide and just Do.
工作內容
1. 公關與活動事務協助,包含媒體需求借調/拍攝、新聞資料文件、活動執行支援、KOL合作事宜、內外部廠商溝通…等。
2. 數位與媒體協助,包含官方網站及社交平台資訊更新及維護、百貨DM資訊提供及校對…等。
3. 部門行政作業協助,包含公關及媒體週/月/季/專案報告、市場趨勢/競品資訊蒐集、行政庶務、費用請款…等。
4. 科系不拘,畢業生佳,或在學大四生/研究生
5. 基礎英文讀、寫能力
6.委託第三方人力顧問公司篩選、聯繫、招募,如有疑慮請"勿"投遞
• Lead associates in hitting sales targets and observing sales budgets, stock & expenses control
• Co-ordinate shop meetings/briefings to communicate and update information
• Motivate associates and enhance team value, uplift team morale and coaching to associates with negative thinking and behavior
• Arrange/conduct just-in-time product training/information sessions
• Strengthen customer loyalty
• Driving all company initiatives (i.e. impact plans)
• Manage retail store operations with company policy and procedures
• Deliver retail sales & profit according to company targets
• Liaise and coordinate among various supporting functions including merchandising, logistics, finance and IT
• Appraise and council team members as required
• Dealing with customer queries and complaints
• To maintain visual merchandising display
• To collect market information
• Delegate duties and responsibilities to assist team members
• Identify emerging high flyers
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Career Growth & Opportunities:
* Develop specialized expertise in Taiwan's retail environment, mastering high-volume operations and dynamic leadership
* Exceptional performers may qualify for expanded opportunities across our retail network, including potential consideration for full-price/outlet store leadership positions when business needs align
• 依品牌的全球規定負責全省店櫃商品陳列與商場視覺設計
Produce innovative and creative displays up to International Brand standard across all stores in Taiwan
• 店內新品與活動商品陳列規劃與執行
Communicate to individuals and groups about upcoming activities and promotions. Ensure the overall look of products and POP setting at the store was down correct and followed up on sales activities.
• 店櫃定期商品陳列教育訓練、執行並確認陳列計畫
Train and coach colleagues about visual merchandising in the store.
• 負責策劃季節性商品陳列計劃並管理店櫃執行情況
Produce and manage a seasonal VMF plan across all stores.
• 陳列道具材料製作與建檔管理
Produce VM properties or furniture and execute regular management.
• 櫥窗陳列管理及執行
Produce and manage visual merchandising of store window display.
Position Reports To: Sr. Assistant Visual Merchandising Manager Taiwan
工作事項匯報於臺灣區資深視覺陳列副理
Job Summary
We are looking for a detail-oriented and data-savvy individual to join our Merchandising team. This role focuses on tracking sales and inventory performance, maintaining reports, and supporting the team with data analysis. It’s ideal for someone who enjoys working with numbers and wants to grow in fashion retail planning.
Key Responsibilities
• Assist in analyzing sales, inventory, and product performance data
• Maintain and update regular reports to support daily decision-making
• Support stock allocation and replenishment tracking for retail stores
• Help prepare business reports and presentations using Excel and BI tools
• Coordinate with internal teams on sales trends and product needs
• Contribute to seasonal product review and planning discussions
Assist in brand and trade marketing projects, including event planning, in-store display material production, and progress tracking. Create and manage display materials while supporting visual design to ensure brand consistency. Prepare communication materials such as price lists and social posts to enhance brand image. Coordinate with internal teams and external vendors to monitor project timelines and ensure on-time delivery. Support Key Account marketing activities to drive channel collaboration and promotion, and contribute to customer experience and brand engagement initiatives to strengthen consumer connection.
• 協助規劃並執行品牌及通路行銷專案,包含活動設計、門市陳列素材製作與進度追蹤。
• 製作及管理門市陳列素材,並參與視覺設計與應用,維持品牌一致性與專業度。
• 協助撰寫並製作產品及活動對外溝通內容(如價目表、社群貼文),提升品牌形象。
• 與內部部門及外部廠商協調合作,追蹤專案進度並確保如期完成。
• 協助 Key Account 行銷活動規劃與執行,支持通路合作與市場推廣。
• 參與顧客體驗與品牌互動專案,協助提升品牌與消費者的連結。
1. 銷售目標上傳 Upload sales target
2. 營運(商品)相關報表製作
Daily/weekly/monthly/sales performance reports,Weekly preparation of best sellers by categories and photobook sales numbers updates as well as linestore product list maintanance.
3. 協助跨部門會議與教育訓練
Assist Inter-departmental meeting and training running smoothly
4. 處理門市發票付款等單據核對
Provide administrative support to store operations team such as, invoice checking & payment follow-up
5. 門市庶務事項管理與消耗品訂購
Stores general affairs management and maintenance
6. 協助上級主管業務與其它臨時分配事項
Cooperate with supervisor and assist in other ad-hoc projects as assigned
7.負責百貨合約更新與歸檔管理,並辦理門市保險年度續約。
Responsible for department store contract renewal and filing management, as well as annual store insurance renewal.
8.每月瑕疵品申報/商品上下架表格維護
Monthly upload defective list and other reports when required.