「Field Service Engineer (台南-Chemical Metrology)」的相似工作

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

<Job Mission> This position has the role of EUV Field Service Engineer with the responsibility for TRUMPF EUV laser systems installation and upgrade. As TRUMPF EUV team is closely working together with our customer for EUV lithography for our end customers, this job position assumes clear ownership on every single phase from preparation to handover of individual laser equipment system to our customer. <Key Responsibilities> - Responsible for machine installation, upgrade, and retrofit of TRUMPF EUV laser systems for our end-customers in Taiwan and worldwide. - Assist senior engineer to solve issues during installation. - Perform preventative maintenance. Replace defective parts. - Technical support via phone and email - Assistance in repairing customer machines using remote diagnostics capabilities. - Collaboration with internal departments to obtain answers to technical problems - Reporting discrepancies, unresolved or recurrent problems to manager. - Meet customers / TRUMPF safety regulations at all time. - Required business travel domestic to the end-customer site for machine installation. - Required business travel international for technical training. - Continue to learn different generation machines through manual, procedure or other relevant material. - Shift work is required, and it may include working 24/7 shifts if necessary. <Education> College or Bachelor degree in Mechanical engineering, Electrical engineering, or engineering related fields. <Experience> Welcome both new college graduate and experienced talent <Personal/Professional skills> 1. Good mechanical proficiency with hand tools as well as precision measurement tools. 2. Ability to work independently and rarely need technical assistance in performance of daily responsibilities. 3. High flexibility regarding work location and working time. 4. Microsoft Office; Word, Outlook, Excel, and PowerPoint. 5. Have strong diagnostic experience will be plus. 6. Fluent in both spoken and written in English and Mandarin will be plus. (TOEIC 500) 7. Previous experience in maintenance, repair and troubleshooting of semiconductor capital equipment, repair and/or installation of company equipment will be a plus.

1-自動化設備控制電器維護&檢修。 2-執行故障設備及附屬設備【電機系統】維修。 3-執行各生產設備及附屬設備【電機系統】保養。 4-檢測或更換零件。 5-依公司需求改善機器設備。 6-工作態度積極、主動、認真負責，具溝通協調能力。 7-主管交代事項。 8-客戶端駐廠。 9-需On Call 10-單位人員管理 * 有配電相關證照佳。 * 配合公司短期出差，沒有指定區域依工作所需。 總公司位於高雄，職務辦公室位於台南科學園區。 依需求支援公司各地廠區自動化設備維修任務，不定時至總公司及龍潭教育訓練。 法定項目： ﹢法定勞保、健保、勞退 ﹢各式法定假（特休、生理假、產假、陪產假、婚假、家庭照顧假、颱風假、防疫照顧假...等） 福利鼓勵： ﹢高額團體保險 ﹢定期考核調薪 ﹢節日獎金：中秋獎金、年終獎金 ﹢婚/喪喜慶禮金 ﹢年度員工健康檢查 ﹢專屬公務機配給

****Job Description **** 1. Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks equipment and systems to ensure proper working order. 2. Isolates and resolves complex equipment malfunctions, and implements corrective action. 3. Works under minimal supervision following established policies and procedures to ensure company and customer quality standards are met. 4. May act as Local/Shift/Site CSE to coordinate work direction for other Service Engineers and install support as needed. 5. Position will be located in Taiwan region. Candidate may be assigned to support a specific customer site or Product, depending upon business needs. 6. Required to work in a Clean Room environment wearing a full clean room suit according to customer requirements. *Frequent travel to Japan & Germany in 2026 is required for training, collaboration, and meetings.

<Company Introduction> We are a high-tech company providing machine tools and laser technology, driving digital connectivity in manufacturing industry through consulting, platform and software offers. As an independent family company, we think and act long-term, and our desire to shape the future has made us a guarantor of continuous innovative strength. We're now looking for people who can face new challenges with a fresh mind. Join us, and we offer you the freedom and trust to put your brave ideas into practice! <Job Mission> This position has the role of EUV Coordinator with the responsibility for coordination for TRUMPF EUV laser systems installation and upgrade relevant tasks. As TRUMPF EUV team is closely working together with our customer for EUV lithography for our end customers, this job position assumes clear ownership on every single phase from preparation to handover of individual laser equipment system to our customer. <Key Responsibilities> - Pre-Project Planning and site evaluation to ensure the site readiness. - Support on facilitating and following up of installation relevant tasks, including resources, schedules, manpower, materials, tools and upgrade sequence preparation…etc. in close collaboration with administrators, planners and project managers. - Ensure timely availability of the right procedures and recoveries to bring the machine on the best performance level. - Identify, document and drive improvements in order to reduce installation/upgrade cycle time. - Daily collect, compile, track and report for field service progress reporting and issues to ensure projects comply to the target time and budget plans. - Attend periodic project meetings with customer and international install teams whilst keeping Management appraised of issues and/or conflicts for escalation. - Work safely and meet customers / TRUMPF safety regulations at all time. - Required business travel to the field offices and customer fabs for supporting TRUMPF EUV Laser System installation. - Shift work is required. <Education> Bachelor or master degree in Electronics, Laser Electro Optics or related fields. <Experience> Welcome both new college graduate and experienced talent. <Personal/Professional skills> 1. Prior experience in customer or coordinator service, with technical concentration preferred. 2. Fluent in both spoken and written in English and Mandarin to interface internal and external customers. (TOEIC 700+) 3. Excellent written, documentation, and verbal communication skills as well as good customer orientation. 4. Ability to work independently and rarely need technical assistance in performance of daily responsibilities. 5. Self-motivated and strong sense of responsibility. 6. High flexibility regarding work location and working time. 7. Microsoft Office; Word, Outlook, Excel, and PowerPoint knowhow. 8. Basic knowledge of electronics, Laser Electro Optics or related fields, as well as familiarity with electronics & controls troubleshooting, is a plus. 9. Good mechanical proficiency with hand tools and precision measurement tools is preferred. <Your Benefit> Our employees are one of our key family to our company. To recognize that, we offer highly competitive packages to attract and retain our employees. - Competitive compensation and benefit - State-of-the-art work environment with the latest technology - Early assumption of responsibility and varied tasks - Broad range of training offers - Respectful and appreciative corporate culture

透過ASM官網投遞此職缺，將優先安排履歷審核 【English resume is required】 Please apply for this position ONLY through ASM website : https://www.asm.com/open-vacancies/snr-field-service-engineer-3?gh_jid=4496382101 ASM is recruiting for multiple headcount of Field Service Engineers in our ALD/EPI/PEALD/CVD business function across Taiwan include Hsinchu, Tainan and Kaohsiung. As an Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details. Responsibilities: • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary. ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. ASM, an inclusive workplace We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

*需具備一年以上無塵室工作經驗 【工作內容】 : 1. 半導體機台定位組立 2. 設備點檢表單填寫、環境檢查 3. 工具清點及整理 4. 主管交辦事項 【職務需求】 : 1. 須嚴格遵守相關作業規定 2. 須能配合國內出差，可國外出差尤佳。 3. 有額外出差津貼，可接受輪班者有提供夜勤津貼。 4. 另會依工作安排支援其他部門 5. 具設備安裝經驗尤佳 ✨這份職缺專為熱愛挑戰，並希望投身於半導體產業擔任工程師的您而設計！ 無論您是希望取得專業技能的新秀，還是對技術領域充滿好奇的探索者，只要您準備好從零開始，我們將全力支持您的職涯發展，助您成為卓越的技術專業人才！ 歡迎您主動投遞履歷應徵本職缺，並請先完成104適性測驗，經用人單位初審通過後，會立即安排面試。https://pro.104.com.tw/asm/api/auth/ess/0f1de5d34f3fbfe48f096b761b898944224478aae1c9c02bdca463562ee840aa

【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority Please apply job here: https://www.myworkday.com/amat/d/inst/15$392530/9925$192553.htmld ■ Key Responsibilities 1. Perform equipment assembly based on circuit and mechanical assembly drawings. 2. Receive and inspect parts to ensure there are no defects and that all necessary components are available for construction, testing, and maintenance. 3. Verify component quality, conduct vacuum leak tests, pressure holding tests, and pre-power-on equipment checks. 4. Carry out production-related tasks and complete execution records as required by documentation. 5. Complete training, departmental tasks, and assignments from supervisors as requested. 6. Willing to work rotating shifts (Day shift: 07:00–15:30 / Night shift: 15:30–24:00).. 台灣應用材料公司，台南顯示器製造中心，因訂單需求，場內徵求數位測試組裝助理工程師 ■ 測試組裝工作內容 1.依電路 & 機械組立圖執行設備組裝工作 2. 接收零件並進行清點檢視，檢查零件是否有缺陷，以確保所有必要的零件均可用於進行建造、測試和維修 3. 組件品質確認、真空測漏、保壓測試、設備通電前檢查 4. 依文件要求執行生產相關作業和填寫執行紀錄 5. 依要求完成訓練、部門工作與主管指派任務 6. 需可配合二班輪班作業 (早班7:00-15:30 晚班15:30-24:00)

Who We Are: Originally founded in Silicon Valley, USA in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging Responsibilities: • Work internally with global design team and client to execute concept design, spec development, 2D and 3D, testing and validating, to volume production. • Search and study of new technology and material • wood crate / transport base / assembly fixture design. Requirements: • Bachelor's or master's degree in mechanical engineering, packaging engineering, or related fields. • Experience in the plastic design / sheet metal design / aluminum extrusion structure design / Carton box design. • Familiar with FEA(Finite Element Analysis) analysis is plus. • 1+ years experience in mechanical design with Solidworks / Siemens NX for solid model and drawing creation. • Good command of both Chinese and English.

1.機台維修、客戶維護 2.主管交辦事項及業主端服務 3.與原廠溝通協調，需能夠以日語溝通

1. 半導體設備機台的維修保養與售後服務 2. 客戶端現場(無塵室內)設備裝機、Trouble shooting、改造 3. 協助設備機台良率的改善與提昇 4. 需配合加班、輪班、ON CALL對應。公司其他據點支援(國內出差/國外出差)。 5. 需具備報告及與客戶溝通對應的能力 6. 需具備良好外語溝通能力(英文或日文) *與客戶維持良好關係 *遵守客戶端工安規定 *具半導體設備經驗尤佳

※月薪:35,000 元起(依經驗敘薪) 【工作內容】 1.檢測設備機台操作/維護。 2.依客戶端所在地與任務地點，受派至各地區任務執行。 3.客戶端教育訓練。 4.機台設備安裝。

1. 善用QC七大手法且可獨自完成製程異常調查、統計分析 (MSUT) 2. 製程異常調查與改善推展等實務經驗 (MSUT) 3. 製程監控、生產資料彙整與確認等實務經驗 (MSUT) 4. 新產品、製程導入相關經驗(WANT) 5. 基準新建、修正更新實務經驗(WANT) 6. 稽核前後相關對應與改善事項推展(WANT) 7. 製程相關教育訓練與認證計畫推行 8. 其他專案或主管交辦事項如：與生產、品質、安全等相關推展協助 本職位將負責半導體相關原料的製程優化，具有良好的發展前景和重要性。 我們誠摯地邀請符合資格的候選人申請此職位，發揮您的專業技能和貢獻。

1. 保養日常設備，維持設備正常運作並維持產能狀況及減少停機時間。 2. 判斷設備異常的原因，並排除問題。提出潛在設備問題，並提供相關預防措施方案 3. 協助日本原廠工程師在客戶現場作業或通過電話或客戶端現場評估、分析、診斷和排除技術設備問題。 4. 提供客戶正確的產品規格與應用相關資訊及產品技術諮詢，以作為客戶設計產品時的參考依據。 5. 工作需進無塵室，駐點固定為南科/高雄，並可配合公司國內外短期出差。 6. 極具競爭力之公司薪資福利，公司薪資半導體業界前5%強，為高速成長期公司，升遷管道暢通。 7. 特休規定優於勞基法、健檢補助、年節獎金、穩定年度分紅調薪...等等

1. 設備裝機、調整及機況排除處理 2. 設備改造案規劃需求 3. 客戶需求對應處理及相關工作安排協調 4. 現場設配電盤線路、裝配修改 5. PLC相關自動控制應用故障排除 6. 依客戶端所在地與任務地點，受派至各地區任務執行

1. 無塵室內的電子束光罩曝光設備安裝、維護保養、故障查修。(SBFS台南) 2. 針對客戶教育訓練、提供客戶技術諮詢。 3. 接聽客戶電話，回應並處理機台問題、故障排除。 4. 可接受值班手機on call。 5. 可接受出差，至其他據點（台中、台南） 6.此項工作需先於新竹公司接受一年培訓，之後再至台南分公司任職。 http://www.jeol.co.jp

【工作內容】 1. 半導體設備裝機 (濕蝕刻設備) 2. 半導體設備保養及troubleshooting 3. 需配合加班或短期出差 4. 無塵室工作環境 5.有日文能力優或相關工作經驗者優先 對機台裝機/維修有興趣者 歡迎加入我們的行列!!

1. 規劃與公司及客戶規章符合之客戶服務作業流程 (如:相關表單製作、客服作業流程) 2. 制定部門人力編制及工作執掌，有效進行客服人員的培訓、激勵、輔導及管理，提出明確客服系統需求，與工程人員協調溝通 3. 工安相關工作及人員管理, 符合客戶規定與需求, 達成零工安之工作目標 4. 協助及指導客服專員 (如: 客服自我情緒調適、協助回覆要求高品質之顧客等) 5. 客服人員品質維護，定期安排合適課程、並檢視過去機台裝機及維護品質以供未來調整 6. 檢視客戶滿意度，並向上報告，如顧客滿意度低需找出問題點並提出解決方案 7. 各項客服相關管理表單製作與分析，有效強化內稽內控之作業執行 8. 客訴案件處理

1. 裝機、驗機、機台之維修保養與機台改造。 2. 機台售後服務品質之控制與提升。 3. 與工廠及客戶端之協調、問題反應與解決。 4. 國內受訓及國內外出差之工作配合。 5. SOP之撰寫。 ※出差、輪班津貼另計

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.