Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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1、輸入、處理並追蹤客戶訂單(Enter, process and track customer orders.)
2、將訂單資料備存(Archive backup of order data 【trade system】.)
3、聯繫及協客戶與工廠的訂單問題,確認交貨期(歐洲線)(Contact and coordinate customer and factory order issues, confirm delivery time.)
4、提供出貨文件,協助業務人員控管出貨(Provide shipping documents to assist business personnel to control shipments)
5、供應商管理、詢價、議價、驗收及問題反應作業(Supplier Management, Inquiry, Negotiation, Acceptance and Inquiry and Response.)
6、確認交期安排(Confirm delivery schedule.)
7、國際展覽企劃及申請、參與(International exhibition planning and application, participation in planning and coordination of marketing activities.)
8、既有客戶客情維繫(Existing customer relationship maintenance: price negotiation, customer complaint return.)
9、相關產業訊息收集(Collection of relevant industry information and intelligence.)
10、相關文件管理(Report and document file production, compilation, sending and receiving and management.)
11、處理一般業務行政作業(Handling general business administration and general affairs.)
12、訪客接待(Visitor reception.)
13、其他主管交辦事項(Other tasks assigned by the supervisor.)