1.Sales
-Support Sales in daily sales administration functions.
-Provide data and guides to help the sales and manage sales tracking tools and report on important information.
-Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
-Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board
2.Customer
-Maintain and solidify business relationships with the customers and their vendors.
-Understand customer’s needs in contract logistics and suggest corresponding solutions.
-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
3.Operation
-Monitor the operation service quality ensure fulfil the requirement of the customers.
-Collaborate with operations to implement solutions to the customers.
-Liaise with internal and external parties to ensure smooth operations.
-Conduct customer visits when required.
4.AR monitoring
5.Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
本職位負責協助業務人員完成事前文案文件準備與事後業務之行政後勤工作,以及客戶溝通事宜等。這是一個非常重要的職位,對公司業務的順暢進展有著直接影響。本職位也有著良好的發展前景,能夠為您提供許多成長和晉升的機會。
我們正在尋找一位熱愛協助業務人員完成各項工作的業務助理。我們期待與您合作,共同成長壯大!
我們正在尋找一位組織能力強、細心、積極、擅長協助團隊運作的夥伴,成為我們團隊不可或缺的一份子 !
::Responsibilities::
1. 支援部門日常運營,協助處理業務相關的公司內部行政作業。
2. 製作並分析銷售報表,維護數據準確性
3. 協調跨部門合作,提升運營效率
4. 執行主管交辦之行政與專案事務
::Talent Requirements::
1. Minimum 5 years' relevant experience. Understanding sales process and
corresponding terms (English and Chinese).
2. Fluent English writing、strong proficiency in verbal communication. (Toeic : 700)
3. Good at Excel operation : pivot table compulsory, Macro would be a bonus.
4. Cross-functional communication and coordination
5. Prefer team-work, proactive working attitude.