【普安科技】 雲端運算、物聯網、AI人工智慧解決方案領導廠商
【普安科技】 企業級雲端存儲系統領導品牌廠商
【普安科技】 擴大延攬優秀菁英!與您攜手挑戰國際!
We are looking for a technical support engineer with problem solving skills, communication skills, strong customer service orientation and experience. The primary responsibility of this role is to provide post-sale support of cloud storage products and systems to global customers and ensure customer satisfaction.
Job Responsibilities:
Provide product technical service to customers for product installation and configuration.
Collect information and reporting bugs and feature requests from customers.
Understand customer needs and requirements and provide appropriate advises.
Work with customer and internal teams to develop potential solutions, and assist customers to solve technical problems.
Perform product technical training to customers.
· Support presales activities and deliver compelling technical demonstrations
· Drive technical marketing initiatives and collaborate with cross-functional teams to identify business opportunities
· Manage projects from concept to completion, ensuring timely delivery and quality
· Perform hands-on tuning and testing of software, algorithms, acoustic systems and products
Marketing Planning
•Develop and implement digital marketing strategies aligned with the product roadmap to drive demand for ViewSonic online sales
•Lead the creative direction and production of online store and product assets to enhance business results, elevate customer education, and deliver an exceptional user experience
Campaign Execution & Operational Excellence
•Plan and manage online campaigns and promotions, ensuring alignment across product assortment, sales goals, and service quality
•Conduct marketing performance reviews and provide actionable insights to remove roadblocks and improve demand generation
Performance Marketing
•Execute online advertising strategies that meet performance targets through appropriate digital channels
•Leverage analytics to continuously improve marketing effectiveness based on campaign learnings
•Collaborate closely with internal support teams to ensure cohesive execution of marketing programs, promotions, and events
Qualifications:
•Bachelor's degree or above
•3–5 years of successful experience in sales and digital marketing
•Strong enthusiasm and deep understanding of e-commerce ecosystems
•Proven analytical skills with the ability to manage and grow a business through data-driven decision-making
•Proficient in both English and Mandarin Chinese; Japanese reading ability is a plus
•Hands-on experience in managing online channels such as Amazon, Shopee, Lazada, Flipkart, Naver, etc
Immersive Optics System Engineer / AR VR Engineer
⭐有機會達到百萬年薪!歡迎對外商感興趣的你,保障年薪13.5個月⭐
Responsibilities:
Provides expert knowledge regarding the selection, evaluation, qualification and procurement of visual system in different varieties of display size applications.
Collaborates and communicates with internal and outsourced development partners about design requirements, regulatory requirements, and user needs.
Participates as a member of project team of other engineers, Program Managers, and internal and outsourced development partners to develop reliable, cost effective and high-quality solutions for the immersive visual system products.
Experience on NPI and manufacture process. Familiar with display industry production.
EE experience to bring up the display system (including MIPI / Vx1 / eDP etc…). To review the EE design with supplier and system designer. Knowledge of HDMI and DP.
Education and Experience Required:
MS in Display Engineering, Materials Science, Optical Engineering, Physics or related field and/or equivalent experience.
Typically 5+ years experience, with 3+ years at related field.
Knowledge and Skills:
Solid knowledge in different form factor product. Such as VR/AR, Monitor, TV, AIO etc.
Display design (Array / FEOL / BEOL) and quality control
Display system hardware design.
Basic knowledge of Geometrical optics and Optical imagery.
Camera
ALS / Proximity Sensor
Depth sensing (Structure light/TOF)
Good communication skills in English and Mandarin with ability to work under pressure.
Proven track of record on development and implementation of innovative LCD, AMOLED, or other display solutions for consumer electronics.
Experience with at least one of the focus areas of visual system technology below:
-VR display system (Panel + Lens)
-Video passthrough system (Dual camera + ISP)
-AIO touch monitor system
-IWB system
-SLAM system (camera + sensor fusion)