Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
☆想邊工作邊環遊世界嗎?
☆想在工作中不斷學習,從新人快速成長為國際專業工程師嗎?
這裡,就是你的舞台!
我們正在尋找勇於挑戰、動手能力強、渴望學習與成長的你,一起把台灣的技術帶向世界。
We're looking for hands-on, challenge-driven talents who are eager to learn and grow, bringing Taiwan's expertise to the world.
※你的任務|What You'll Do
1. 出差至世界各地客戶現場,提供專業安裝、維護、保養與故障排除。
Travel frequently to customer sites worldwide, handling installation, maintenance, servicing, and troubleshooting.
2. 負責售後服務,確保機台最佳狀態,解決客戶問題。
Deliver after-sales service, ensuring optimal machine performance and troubleshooting for customers.
3. 獨立面對客戶需求,透過良好溝通與服務,建立信任與滿意度。
Work independently with customers, providing excellent communication and service to build trust and satisfaction.
4. 以機械維修為主(電控為輔),我們將提供完整訓練,只要你願意學習。
Focus on mechanical repair (with basic electrical support). Full training will be provided—your willingness to learn is key.
5. 撰寫教學文件、拍攝維修影片,分享知識給同仁與客戶。
Create service manuals and training videos to support knowledge sharing internally and externally.
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※我們期待的你|Who We're Looking For
1. 熱愛出差與探索世界 — 願意並享受頻繁的國內外出差。(約2-3天/周)
Passionate about frequent business travel and exploring new cultures.
2. 英文溝通能力佳 — 能自信與客戶交流,展現專業與服務。
Confident in English communication with international customers.
3. 服務至上,能耐心傾聽與解決問題
Customer-first mindset, with patience and problem-solving skills.
4. 動手能力強,樂於學習 — 具備機械維修基礎或相關背景(無經驗也可,公司提供完整培訓)。
Strong hands-on skills with a learning mindset. Mechanical knowledge preferred, but full training will be provided.
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※為什麼加入我們?|Why Join Us?
• 國際舞台 International Exposure:你的工作不只在台灣,還會跨足世界各地。
• 成長加速 Fast Growth:實戰學習,快速累積專業與問題解決能力。
• 團隊支持 Team Spirit:我們是一支互相扶持、共同衝刺的隊伍。
• 成就感 Real Impact:每一次維修與安裝,都是為客戶創造價值的瞬間。