Work Location: Penang, Malaysia Job Type: Full-Time Industry: Customer Service / Outsourcing Services Salary Range: MYR 7100 -8000 Visa Support: Provided Relocation Support: Flight allowance + 1 week of free accommodation Job Description We are hiring Mandarin native speakers (preference given to candidates from Taiwan) to join our global customer support team based in Penang, Malaysia. This role requires fluency in both Mandarin and English to deliver high-quality service to customers across the Asia region. Key Responsibilities Provide professional support to customers via phone, email, and online chat in both Mandarin and English. Guide customers through online ordering and payment processes. Handle customer issues efficiently and escalate urgent matters when necessary. Accurately record customer information and strictly adhere to data security protocols. Collaborate with the team to continuously improve service quality. Achieve performance targets (KPIs) set by the company. Job Requirements Education & Experience: Diploma or Bachelor’s degree (any major; Communication, English, or related fields preferred). Fresh graduates are welcome to apply. 6+ months of customer service experience (in any industry) is a plus. Language Skills: Native-level Mandarin (clear pronunciation, fluent communication). English level B2 (fluent in speaking and writing). Soft Skills: Customer-oriented with patience and empathy. Excellent problem-solving and active listening skills. Able to adapt to a fast-paced work environment. Technical Skills: Typing speed: 40 words per minute with 90%+ accuracy. Proficient in Microsoft Office. Employee Benefits ✅ Malaysian work visa support ✅ Relocation flight allowance ✅ 1 week of free accommodation upon arrival ✅ Multicultural working environment ✅ Career development opportunities #FullTime #CustomerService #Sales #BPO #BusinessProcessOutsourcing #CallCenter #ContactCenter #Teleperformance #TeleperformanceMalaysia #CareerGrowth #Promotion #KualaLumpur #Selangor #Johor #Sabah #Sarawak #CustomerSuccessSpecialist #EastMalaysia #Penang #AirlineIndustry #SocialMedia #Relocation

工作內容： 1.主要負責螺帽生產設備操作(成型、攻牙、光學檢測設備等) 2.規格更換、模具設定調整 3.品質自主檢驗工作 4.其他主管交辦事項 上班時間(輪班)： 日班：0800~1700、 夜班：1700~0100(需配合加班) 歡迎馬來西亞僑生或有意赴馬來西亞工作者，初期在台灣進行教育訓練後，外派馬來西亞任職

注意：本崗位工作地點位於馬來西亞柔佛新山，為復頓食品（台創食品旗下）馬來西亞工廠招聘 主要職責： 1、執行董事長交辦的任務。 Carry out tasked assigned by the Executive Chairman. 2、管理和協調所有辦公室行政活動。 Manage and coordinate all office administrative activities. 3、協調人員招聘和勞動管理，確保公司遵守當地勞動法規、工資和福利政策。 Assist in personnel recruitment and labor management to ensure the company complies with local labor regulations, salary and welfare policies. 4、協助規劃和協調工廠生產線的日常活動，以確保生產目標按時、按質、按量完成。 Assist in planning and coordinating the daily activities of the factory production line to ensure timely, high-quality, and quantity completion of production targets. 5、與採購、質量保證、物流等相關部門進行有效溝通與協作。 Effective communication and collaboration with relevant departments such as procurement, quality assurance, logistics, etc. 6、協助商務出行與市場洞察。 Assist in business travel and market insights.

工作詳細內容Job descriptions： Responsibilities & Authorities: • Provide quality assurance support throughout product development and pilot build phases, ensuring compliance with applicable quality standards and regulations. • Review and approve design-related documentation, including specifications, verification/validation protocols, and reports. • Participate in design transfer activities, ensuring quality requirements are met during transition from development to manufacturing. • Coordinate and manage change control processes, ensuring documentation accuracy and traceability. • Support investigation and resolution of product-related issues, including customer complaints and RMA cases, in accordance with regulatory and client requirements. • Review and approve deviations, CAPAs, risk assessments, and nonconformance reports related to development and pilot production. • Collaborate with cross-functional teams to ensure quality perspectives are integrated into product development decisions. • Conduct gap analysis of existing procedures and support updates to align with current standards (e.g., ISO 13485, ISO 14971). • Assist in supplier evaluation and tool validation activities as needed. • Other duties as assigned to support quality and regulatory compliance. • Location：馬來西亞柔佛州 12, JALAN TEKNOLOGI PERINTIS 1/3,TAMAN TEKNOLOGI NUSAJAYA , 79200 ISKANDAR PUTERI, JOHOR

工作職責： 全面負責馬來西亞當地工廠的招募工作，為業務發展提供人才保障。 監管並實施各項人力資源管理工作，在招募、培訓、績效考核、薪酬、員工關係等方面提供有效的解決方案。 持續完善當地人力資源的制度、流程與體系，提升人力資源運作效率。 協助建立並健全當地薪酬福利體系，持續優化薪酬福利策略、政策、架構及操作流程的標準化。 任職要求： 本科及以上學歷，5年及以上人力資源工作經驗，具製造業人資經理經驗者優先考慮。 熟悉人力資源各模塊，瞭解馬來西亞當地的人力資源政策及法律法規。 熟練掌握招募工具及方法論，具3年以上招募相關工作經驗者優先。 工作踏實負責、認真細緻。 具備優秀的溝通表達、組織協調能力，抗壓能力強。 英文可作為工作語言。 能接受長期外派。

1. CFE manages projects by customer account basis covering global manufacturing sites to achieve customer-required business performance, such as product quality goals, shipment fulfillment targets, and to manage Customer communication for ensuring Customer satisfaction. 2. CFE is a manufacturing quality communication contact window to customer for manufacturing quality related issues and acts as a representative of customer to monitor product quality to meet/exceed Customer's expectation 3. Identify individual and team's strengths and development needs and create training curriculum in area of responsibility. 4. Coach and mentor members to deliver excellence to internal and external customers. 5. Establish clear measurable goals and objective by which to determine individual and team results. 6. Assign daily/weekly/monthly tasks to team members and supervise the completion of each tasks. 7. Drive continuous improvement through trend reporting analysis and metrics management. 8. Respond to customer complaint and lead team in problem solving and quality improvement plan. 9. Prepare quality and other reports required by customer and follow up until issue closure.

1.擬定新產品導入計畫，協調內部團隊與供應商，確保各方依計畫執行新產品導入工作 2.依據設計圖面與技術需求，轉化可執行的製造技術與流程 3.參與設計審核，提供製造與工藝的可行性建議，確保設計符合量產需求 4.安排新產品樣品製作，協調試產過程，並進行樣品測試評估，確保樣品符合設計規範及客戶需求，並收集與分析測試數據 5.開發並驗證新產品的製造技術，持續優化製程，提升生產效率與產品品質，降低製造成本 6.與設計、品管、製造及供應鏈等部門密切合作，解決新產品導入過程中遇到的問題 7.管理試產流程，監控生產過程中出現的問題，推動解決方案落實，確保試產達成預期目標 8.維護新產品技術文件，並提交新產品導入過程中的進度報告、問題報告及改善計畫

[Job Description] • Establish and maintain long-term partnerships with customers in Southeast Asia • Support the manufacturer in product promotion, technical presentations, and sales services to customers • Collaborate with internal sales, marketing, and product teams to ensure strategic alignment • Report customer requirements to supervisors and teams to assist in problem-solving and provide solutions • Track and analyze potential business opportunities and propose development plans based on local industry trends • Collect regional market feedback to support internal product development and business strategy planning [Basic requirements] • Strong interest in electronics and technology-related industries • Experience in sales, channel management, or partner enablement is a plus • Excellent problem-solving and communication skills with a proactive mindset • Capable of working independently across multiple regional projects [Language Skills] - Malay: Fluent - English: Upper-intermediate - Mandarin Chinese proficiency is a plus 【工作內容】 • 建立並維繫與東南亞客戶長期合作關係 • 協助原廠提供客戶產品推廣、技術說明與銷售服務 • 與內部銷售、行銷及產品團隊協作，確保策略一致性 • 根據客戶提出之需求，回報給上級主管和團隊以便協助解決並提供對策 • 追蹤與分析潛在商機之客戶，並根據當地產業趨勢發展，提出建議與開發計畫 • 蒐集區域市場回饋，供內部產品開發與業務策略參考 【基本條件】 • 對電子產業或科技應用有高度興趣與基本理解 • 曾具備銷售、通路管理或合作夥伴支援相關經驗者尤佳 • 良好的問題解決與人際溝通能力，具自我驅動力 • 能獨立處理多項跨區域專案與溝通任務 【語言能力】 - 馬來文：精通 - 英文：中等以上 - 有中文能力者加分 【Contact】 Add our LINE friend：https://line.me/R/ti/p/%40703pfhan　

1. 健康產業是永不沒且高度成長產業，我們需更多的人才加入，共創健康產業大未來 2. 根據公司目標、市場特性和成本及利潤的考量，來發展和評估銷售或推廣策略。 3. 執行區域內潛在客戶開拓、聯繫、維護及穩定客戶關係，達成業績目標。 4. 執行公司之通路行銷活動，以提升銷售與品牌知名度。 5. 蒐集市場價格資訊及競品行銷活動訊息，採取相關行動計劃。 6. 有效管理通路客戶的價格、產品及訂單。 7. 執行公司主管交辦事項，並完成公司銷售目標。 8. 負責處理客戶訂單、帳款回收等相關事宜。 9. https://www.bgreen.com.tw 10. https://www.turtlegym.com.tw 11. 總公司交辦事項

1. 健康產業是永不沒且高度成長產業，我們需更多的人才加入，共創健康產業大未來 2.提供客戶技術服務並至客戶處安裝、檢修運動設備 3.提供顧客產品維修的內容與報價 4.大型產品配送 5.具貨車駕駛經驗 6.總公司交辦事項 7. https://www.bgreen.com.tw 8. https://www.turtlegym.com.tw

1. Define Product Architecture, Conceptualize and Prototype new designs based on specifications 2. Participate in Design and Development of baseband analog/logic/digital circuit for wireless audio products. 3. Perform circuit integration, schematic generation and circuit/system levels testing and optimization. 4. Ensure design processes and documentation meet company requirements 5. Work with a team of engineers and/or designers through different phases of the product development. 6. Willing to travel overseas to support prototype builds and customers reviews.

1.負責MSAP製程樣品生產，達成客戶交期； 2.負責MSAP製程樣品異常處理，技術規範制定與新技術導入； 3.負責MSAP製程技術交流，提升並改進工程設計； 4.編寫MSAP製程樣品製作相關控制文件、FMEA文件； 5.對製程技術人員及線上操作人員的管理、培訓及考核； 6.匯總數據製作工作報告，並配合主管完成部門的工作任務。

1. 人力資源規劃及執行 2. 廠區關鍵人才招募及留任 3. 員工關係及勞資爭議處理 4. 廠區總務行政事務規劃及執行 5. 對接當地政府及台商協會 6. 執行集團專案任務

【品牌介紹】 ※您想為來自全球最大的互聯網品牌之一的客戶提供支援嗎？ ※ 您是一位熱衷於服務他人的專業顧問嗎？ ※歡迎加入法國上市上櫃全球商業服務公司的行列！ ◎公司提供專業客戶服務，成立於1978年，總部位於法國巴黎，專注於外包全渠道客戶服務體驗與管理。在全球範圍內提供技術支持、客戶拓展、產品或服務使用上的後續關懷、市場調查、數位解決方案、社交媒體經營拓展等多式服務。 ◎ 我們在全球擁有超過 410,000 名充滿靈感和熱情的員工，透過使用300多種不同的語言的規模和影響力，使我們能夠成為服務整個社區、所有大眾和全球環境的力量。 ◎我們提供最先進的數位化商業服務，幫助世界上所有最優秀的品牌以有意義和永續經營的方式簡化其業務。 ◎我們提供從前台客戶服務到後台功能的全面人工智能驅動服務組合，包括幫助在線用戶和捍衛品牌信任和安全服務。 ◎企業曾數度榮獲全球最佳工作環境 ※※※歡迎想累積國際知名企業工作經驗與對客戶服務有熱忱的你加入我們※※※ 【職缺說明】 1. 透過可用的通訊管道（聊天、電話和電子郵件）及時為客戶提供支援。 2. 確保所有客戶服務過程是即時且專業的，同時提供客製化服務。 3. 具備關於負責專案的豐富知識，能有效地回答客戶問題或提供即時口譯。 4. 達到甚至超越客戶和管理層設立的目標或要求。 5. 持續精進與學習，隨時有最新的產業知識，並與團隊交流。 【薪資待遇】 1. 基本薪資 RM 7,000 (加班另計加班費) 【工作時間】 1. 每週工作五天，一週休息兩天，夜班工作 上班時間 : 晚上19:00~凌晨02:00 下班時間 : 凌晨 04:00~上午11:00 2. 每次上班時間為9小時，中間休息1小時 【其他福利】 1. 企業提供醫療保險 2. 企業提供10天年假及病假 3. 提供遠端網路津貼 60 RM 4. 提供租屋津貼 600 RM 5. 提供去程機票 6. 職務錄取後企業協助辦理工作簽證，完整提供前往海外企業任職之協助(如租屋) 7. 提供良好升遷管道 【工作地點】 1. 為全遠端工作，工作地需位於馬來西亞境內 **當地租屋與物價都相對台灣便宜，享受東南亞悠閒生活步調**

★馬來西亞‧檳城儲備 召集令★ 馬來西亞‧檳城，我們來了！ 全球最大金凸塊封裝測試廠 -頎邦科技-即將在馬來西亞‧檳城設廠！ 廣召願意於馬來西亞發展的夥伴們一起迎向未來，共創幸福感與成就感的生命共同體！ ● 如果您是擁有滿腔熱誠or具備深厚產業技術＆積極尋求海外發展機會的技術人才 ● 如果您是長年客居台灣＆累積札實產業技能＆期望赴馬（返馬）發展的海外人才 ● 如果您是（即將）完成在台學業＆對科技業有興趣＆希望回國發揮的馬籍僑生 不用遲疑，快速投遞履歷，掌握發展舞台，就是現在！ 【職缺類別】生產製造、設備、製程、產品、整合、品保、生管、IE、IT、自動化工程、廠務、財務、會計、人資(招募尤佳) 【工作班制】常日班（08:30-17:30）、輪班（07:20-19:20／19:20-07:20） 【台灣地點】新竹工業園區／新竹科學園區 【馬來西亞】檳城，須配合工作需求先於台灣受訓後，依時程派駐馬來西亞。 ---------------------------------------------------------------------------- ★Malaysia Talents Recruiting★ Chipbond Technology is coming to Malaysia ‧ Penang! As the world's largest gold bump packaging and testing corporation, we are looking for talented partners to be part of our exciting journey! WE WANT YOU IF ● Taiwanese Professionals: You are a skilled technical professional with solid industry knowledge and experience, eager for new opportunities abroad. ● International Talents: You lived in Taiwan for several years, accumulated solid industry knowledge and experience, seeking career growth in Malaysia. ● Malaysian Students: You are a Malaysian student about to complete your studies in Taiwan, passionate about technology, and want to return to Malaysia. Submit Your Resume Now and Join Chipbond! 【Job Category】 Manufacture, Equipment, Process, Product, Quality Assurance, Production Management, Industrial Engineering, Information Technology, Automation Engineering, Facility, Financial Accounting, HR Recruiter 【Work Schedule】Day-time (08:30-17:30), Shift (07:20-19:20 / 19:20-07:20) 【Taiwan Work Location】 Hsinchu Industrial Park / Hsinchu Science Park 【Malaysia Work Location】Penang. Training in Taiwan is required before expatriation to Malaysia based on work schedule.

1.需至台灣高雄總廠受訓三個月至半年，後續視情況外派至東南亞地區。 2.重點陌生開發潛在客戶，拓展市場，達成業績目標。 3.既有客戶拜訪，穩定客情關係。 4.負責東南亞/海外業務接洽、訂單需求確認、廠內溝通協調。 5.負責產品報價、展示，並處理客訴與帳款回收等相關事宜。 6.負責業務推展，傳達及說明公司各項活動及產品的重大訊息。 7.收集市場資訊，包含市場設備需求、客戶資訊、競爭對手資訊等，以利策略方向擬定。

1. Product Engineer 【Day Shift】 • Proficient in operating and debugging inspection equipment in QC area • Understanding of basic Bumping/Backend processes; ability to identify defect types • ADC team must have precise defect classification capability • Handle abnormal lots and write SOPs; documentation owners must understand FMEA and Control Plan • Strong communication skills for cross-functional coordination; lead optimization/automation (CIM) projects 【Shift Work】 • Operate inspection equipment and maintain program functionality; learn setup processes • Confirm, investigate, and process defective materials • Support data collection and issue investigation for customer and engineering projects • Execute supervisor-assigned tasks and achieve department KPIs 2. BE Engineer • Coordinate with production control for pilot lots, returns, and engineering wafers final out • Confirm customer work orders • Prepare special process checklists for BE1 and BE2 • Maintain process station flows • Create and modify MES process parameters • Final out test area products • Drive improvement projects and system enhancements • On-call during holidays (for issue resolution and urgent final outs) 3. Bump Engineer • Support pilot lots, returns, and engineering wafer final outs with production control • Confirm customer work orders • Maintain product specifications, forms, and create EDC entries • Modify and maintain process station/machine group settings • Update process parameters and product specs • Configure backup masks and stencils • Manage mask hold/scrap and product data • Support manager-assigned tasks • On-call during holidays (for urgent issues or final outs) • Configure system Q-time and rework control cards • Set up mass production configurations for new products 4. FA Engineer • Analyze customer complaint issues • Analyze process improvement results • Analyze experimental data for new process introduction • Manage FA case scheduling • Operate FA lab equipment and perform basic troubleshooting • Arrange outsourced FA services and coordinate billing • Purchase and manage lab consumables (e.g., polishing materials, liquid nitrogen, sputter targets) • Maintain lab equipment and environment • Maintain related WI documents and forms • Assist with customer audits • Support manager-assigned tasks 5. Photomask Layout Engineer • Perform photomask design and outsourcing • Design and outsource backup/revised masks • Maintain system settings for masks and stencils • Create photomask process cards • Create and route process cards for stencils • Manage mask/stencil PR and procurement • Generate 2D map layouts • Process mask/stencil hold/scrap and initiate approval workflows • Draw POD diagrams 6. Packaging Design Engineer • Evaluate customer specifications (CRN/CDR), conduct discussions and compile data for customer confirmation • Communicate and resolve packaging-related issues • Handle system anomalies (contact and data confirmation) • Maintain packaging BOM and material info • Create and revise packaging WI documents and review related files • Maintain FMEA and Control Plan • Evaluate and test new packaging materials/second sources • Create VQA records for new packaging materials • Maintain packaging system and consolidate PK Verify results for various customers • Optimize packaging system workflows • Support customer audits related to packaging issues • Manage shipments without ERP records or with special labeling requirements • On-call during holidays for anomaly resolution

1. Electroplating/Etching Equipment Engineer (Including Laboratory) 【Day Shift】 • Develop and maintain electroplating/etching equipment • Troubleshoot and repair equipment issues • Analyze root causes and implement corrective actions 【Shift Work】 • Handle electroplating equipment abnormalities • Handle etching equipment abnormalities • Draft preliminary reports on equipment issues 2. Bumping Photo Equipment PM Engineer 【Day Shift】 • Perform routine equipment maintenance and testing • Manage and inventory machine parts 【Shift Work】 • Equipment maintenance and process conversion • Daily equipment inspections and parts inventory 3. Bumping Photo Equipment Engineer 【Day Shift】 • Draft WI/SOP/OCAP documents • Troubleshoot and optimize equipment issues • Evaluate new equipment • Improve equipment uptime and product rework rate • Execute cost-down projects 【Shift Work】 • Troubleshoot equipment breakdowns • Draft preliminary equipment failure reports • Perform routine equipment maintenance and testing 4. Packaging Equipment Engineer (Day Shift) • Assist department supervisor with staff scheduling and task assignments • Execute equipment improvement projects • Troubleshoot equipment issues • Evaluate new machines and processes • Revise WI documents and plan engineer training • Prepare DN & 8D reports and major equipment issue reports • Develop and execute maintenance plans • Manage spare parts and jigs • Perform equipment modifications • Investigate and resolve product anomalies • Perform tasks assigned by supervisors 5. Test Equipment PM Engineer (Shift Work) • Perform PM tasks and complete EPMS maintenance forms • Plan PM schedules (annual, semi-annual, quarterly, monthly) • Verify and manage spare/repaired parts • Arrange equipment calibration and record MSA data • Support other engineering-related activities 6. Probe Card (P/C) Engineer (Shift Work) • Integrate P/C information and place orders (new cards, repairs, delivery tracking) • Perform QC checks, labeling, storage, and handover following SOPs • Maintain PCM system data • Perform probe card adjustments and document maintenance • Conduct daily inspections and 6S housekeeping • Execute PM for probe cards and fill out reports • Handle outsourced repair and maintenance of probe cards with proper records • Support other engineering-related activities 7. Prober Engineer (Day Shift) • Coordinate with internal teams, vendors, and customers • Manage machine relocation and installation • Troubleshoot online issues and Prober PM failures • Create and manage setup files • Plan and execute improvement projects • Drive efficiency improvement (e.g., Prober downtime reduction) • Manage repair and verification of damaged components • Control inventory of Prober spare parts

1. Procurement Specialist • Execute purchasing operations, control costs, and optimize procurement processes. • Manage supplier sourcing and performance, track inventory, and handle exceptions. • Collect market information in keeping with industry trends. 2. Import & Export Specialist • Handle customs clearance and shipping arrangements for import/export goods, including quotation and cost estimation. • Process letters of credit (L/C) and investigate shipment issues or damages. • Perform timely system entries for trade transactions to ensure data accuracy.

1. Sputtering / Photo Process Engineer 【Day Shift】 • Develop and implement new products and processes into mass production • Monitor and maintain process stability • Troubleshoot and improve process abnormalities • Improve product yield • Evaluate new materials and equipment • Plan experiments and analyze data • Collaborate with cross-functional project teams 【Shift Work】 • Handle abnormal products from production line • Develop exposure and measurement programs • Maintain and calibrate equipment • Support engineering experiments 2. Test Assistant Engineer • Support testing of engineering samples and experiments • Assist in cross-platform testing operations • Required to work on shifts 3. Discrepancy Notification (DN) Engineer • Assist in handling online lot disposition • Troubleshoot online lot issues to ensure smooth processing • Submit discrepancy reports to customers for low-yield WIP lots • Required to work on shifts 4. Test Product Engineer • Acquire comprehensive knowledge of products, equipment, a