1.Execute strategic and operational plans in support of the overall business growth and claims strategic objectives and initiatives.
2.Being the key Spokesperson for SPL Claims, the candidate must participate in business development in selling our claims service including meeting with potential and existing partners / vendors.
3.Set priorities, allocate resources, and develop the SPL Claims team.
4.Ensure all critical service metrics and operational results are achieved.
5.Ensure compliance with claims best practices, governance standards and regulatory requirements
6.Mitigation of indemnity and expense spend in claims and effective management of general operating expenses
7.Accountable for talent development and succession planning for SPL claims team.
8.Effective communication on performance, trends, and large losses to all relevant stakeholders