We are looking for a dedicated and detail-oriented Customer Service Agent proficient in English, Korean and Mandarin to support our international clients. Be part of a collaborative team committed to delivering outstanding customer experiences while maintaining the highest compliance Responsibilities ．Respond professionally to customer inquiries through written communication channels. ．Address a wide range of customer issues, including account support, troubleshooting, product inquiries, and updates, ensuring resolution and satisfaction. ．Collaborate with internal teams to resolve escalations and complex cases effectively. ．Stay updated on company policies, daily announcements, and evolving service standards. ．Adhere to data privacy regulations and maintain precise records in accordance with standard operating procedures. ．Provide constructive feedback to enhance processes and improve the overall customer experience. Requirements ．Language Proficiency: Advanced written Mandarin and intermediate English, Korean. These languages are utilized daily, with English as the company's primary working language. ．Technical Skills: Familiarity with basic computer operations and customer service tools or platforms. ．Flexibility: Willingness to work shifts, including weekends and public holidays. Holiday pay complies with the Labor Standards Act. ．Compliance Awareness: Strong dedication to confidentiality and adherence to data privacy standards. Additional Notes ．We are proud to work with a diverse range of reputable international clients across various industries, all of which maintain a strong commitment to ethical business practices. Please note that our clients' operations do not involve gambling or related ．Client assignments will be confirmed upon hiring. ．To ensure the privacy of client and customer data, personal electronic devices (e.g., mobile phones) are strictly prohibited in the workspace but may be used in designated areas. ．Recent graduates are welcome to apply. A comprehensive 4-6 week training program, conducted in English, will be provided with full pay during the training period. 工作內容： ．透過韓文＆中文＆英文文字（Email）為全球消費者排除問題。 ．確保客服功能正常運作並持續提升服務品質。 職務要求： ．中文精通，讀寫具備與消費者溝通之能力。 ．韓文讀寫中等，TOPIK 5以上尤佳。 ．英文讀寫中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 月薪： ．新台幣40,000起 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．實際負責客戶將於錄取後安排（客戶皆為美加外商公司，非博弈產業）。 ※歡迎持有台灣大學/研究所學歷之外籍人士投遞履歷※ Welcome to apply if you possess a bachelor's or master's degree in Taiwan.

We are looking for a dedicated and detail-oriented Customer Service Agent proficient in Mandarin and English to support our international clients. Be part of a collaborative team committed to delivering outstanding customer experiences while maintaining the highest compliance Responsibilities ．Respond professionally to customer inquiries through written communication channels. ．Address a wide range of customer issues, including account support, troubleshooting, product inquiries, and updates, ensuring resolution and satisfaction. ．Collaborate with internal teams to resolve escalations and complex cases effectively. ．Stay updated on company policies, daily announcements, and evolving service standards. ．Adhere to data privacy regulations and maintain precise records in accordance with standard operating procedures. ．Provide constructive feedback to enhance processes and improve the overall customer experience. Requirements ．Language Proficiency: Advanced written Mandarin and intermediate English. Both languages are utilized daily, with English as the company's primary working language. ．Technical Skills: Familiarity with basic computer operations and customer service tools or platforms. ．Flexibility: Willingness to work shifts, including weekends and public holidays. Holiday pay complies with the Labor Standards Act. ．Compliance Awareness: Strong dedication to confidentiality and adherence to data privacy standards. Additional Notes ．We are proud to work with a diverse range of reputable international clients across various industries, all of which maintain a strong commitment to ethical business practices. Please note that our clients' operations do not involve gambling or related ．Client assignments will be confirmed upon hiring. ．To ensure the privacy of client and customer data, personal electronic devices (e.g., mobile phones) are strictly prohibited in the workspace but may be used in designated areas. ．Recent graduates are welcome to apply. A comprehensive 4-6 week training program, conducted in English, will be provided with full pay during the training period. 工作內容： ．透過中英文文字（Email&Live chat）回覆亞洲區消費者問題。 ．確保客服功能正常運作並持續提升服務品質。 職務要求： ．中文精通，讀寫具備與消費者溝通之能力。 ．英文讀寫中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 月薪： ．新台幣35,000起 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．實際負責客戶將於錄取後安排（客戶皆為美加外商公司，非博弈產業）。

1. IT Infrastructure Leadership: - Develop and execute a comprehensive global IT infrastructure strategy aligned with

1. Infrastructure Management and Set up: a) Maintain and upgrade servers, networks, computers, and cloud systems. b

compute infrastructure needs. Lead business development efforts for high-potential opportunities in Sovereign AI, national cloud/

ESTATE-STREAM/948-zh_TW) will be considered INFRASTRUCTURE & REAL ESTATE STREAM: Deloitte's Infrastructure & real estate

firmware infrastructure. This role will focus on building scalable cloud infrastructure for our OpenWrt-based firmware

1. Business Ownership: Own the ISG product portfolio strategy and performance in the country. Define local product positioning, pricing, and market segmentation strategy. Drive product revenue and margin targets in collaboration with Sales and BD. 2. Cross-functional Coordination: Work closely with Sales, BD, and FAE teams to understand customer needs and support key opportunities. Act as the primary interface between HQ Product Management and local teams to ensure smooth communication and alignment. 3. Go-to-Market Execution: Launch new products and features with strong messaging, local enablement, and competitive differentiation. Develop localized marketing content, sales kits, and training materials. 4. Market and Competitor Intelligence: Analyze market trends, customer feedback, and competitor landscape to inform roadmap and business decisions. Provide strategic input to HQ to influence product development and prioritization. 5. Customer Engagement: Support key customer engagements, technical presentations, and pre-sales activities. Help build strong relationships with key partners and customers. 6. Supply Chain and Finance Coordination: Work with HQ BU, Territory Product Management team, and Sales Administration, to provide stocks preparation, FCST, and supply chain info with channel partners and end customers. To work closely with Sales and Sales Administration team, and HQ Finance & Accounting to manage customers payment and financial status.

mentors the software engineers for developing infrastructure applications for management and control plane solutions for ASUS

employees. 【Responsibilities】 1. Lead and develop high-frequency trading system infrastructure for alpha research and live

resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation

Nogle an exciting and enriching experience. About the Role As the IT Infrastructure & Operation Lead, you will take ownership

1.熟悉Windows AD管理(具備windows AD升級經驗尤佳) 2.熟悉Exchange server 2019(DAG架構) 3.熟悉Linux系統管理(Rocky Linux、CentOS、Ubuntu)，需具備bash 、 csh維護能力 4.需具備基礎網路trouble shooting能力

1.負責IT Infrastructure 規劃/管理/執行。 2.管理團隊人力及績效。 3.推動團隊達成主管設定目標與策略之執行。

Design, build, and implement scalable data pipelines and infrastructure on AWS. Collaborate with cross-functional teams to

1.處理電腦報修與技術支援（現場與遠端） 2.處理筆電、桌機、行動裝置的設定與維護 4.提供 Windows及電腦軟體使用諮詢與問題排解 5.支援Wi-Fi無線網路設備、IP Camera設備設定與故障排除 6.每日巡檢機房、會議室電腦與問題排解、異常回報。 7.執行資產盤點與異動紀錄維護，辦理報廢電腦流程與相關資料維護 8.每月彙整並提交資訊設備異動報表 9.配合主管交辦之其他事項 10.協助維運虛擬化平台（VMware / Hyper-V）與 Windows / Linux 系統 11.分析與排除平台異常，提供日常維運與技術支援 12.撰寫並維護基礎架構作業文件與操作手冊

<工作內容> ・公司內部網路（LAN/WAN/VPN）的設計與維護 ・雲端環境（AWS）的管理，以及伺服器（實體／虛擬）的運維 ・資安管理：資安政策制定與執行、防駭、防止資料外洩 ・IT資產管理：電腦、伺服器、軟體授權、設備異動管理 ・使用者帳號與權限控管、定期安全稽核 ・與總務部及外部廠商合作進行採購、合約管理 ・與日本總公司及海外據點合作，推動全球 ・需配合出差至台北市（總公司）、桃園、新竹、台中、台南及高雄 <必備經驗與技能> ・具備5年以上IT基礎架構或資安相關經驗 ・熟悉網路、伺服器、雲端管理 ・有資安防護、IT資產或授權管理經驗 ・良好溝通能力，能與跨部門合作

請至 Pinkoi 職缺官網「https://reurl.cc/axjAZ4」 進行投遞，我們會以此平台收到的履歷為主喔！ ＿ 在 Pinkoi，工程師的任務是讓每個來 Pinkoi 的人都能擁有難以忘懷的使用體驗，你必需擁有極大的熱情，因為我們相信一個令人讚賞的網站服務，是由背後每一位工程師努力的追求卓越，每一個小細節都是 Pinkoi 非常在乎的事情！ Pinkoi 致力於打造流暢且量身打造的探索與購物體驗，讓顧客輕鬆發現感興趣的商品、品牌與內容，並加深與平台的連結。同時運用創新的 AI 技術與深厚的產業知識，幫助品牌提升銷售業績、使規模快速成長，成為設計品牌邁向規模化、國際化不可或缺的重要夥伴。 【工作內容與挑戰】 ・維護和迭代網站底層架構，包括正式環境和開發環境，例如：CI/CD 流程、程式語言迭代、資料庫架構調整...等。 ・協助建立與優化內部平台工具，提升開發者體驗。 ・設計與維護監控、告警與可觀測性（logging / metrics / tracing）。 ・產出高品質、穩定、可維護且可讀性高的程式碼，並養成良好的自動化測試習慣。 ・能夠順暢地與各種領域的夥伴溝通合作，例如前端工程師、後端工程師、App 工程師、資料工程師等。 ・擁有快速辨識系統問題的能力，並且能夠確實修復問題。 ・持續改善系統架構、效能與穩定性，並樂於撰寫技術文件、分享知識，提升產品開發體驗。 ・持續研究並導入新技術（如 Cloud Native 工具、AI 輔助開發）與創新想法，並評估其在實際環境中的落地與價值，創造更大的影響力。 【我們希望你有的特質】 ・充滿熱情，你想要做出世界級一流的產品。 ・樂於學習，對於新技術抱有好奇以及開放的態度。 ・良好溝通，能夠清晰地和 Pinkoi 的夥伴們溝通你的想法。 ・主動積極，能發掘系統上的不足或可以更好的地方，並提出改善作法。 ・自我要求，具備高標準、時限觀念和責任感。 【應徵條件】 ・有 2 年以上後端開發經驗，具備開發與維護系統的能力。 ・具備良好的程式基礎，並樂於持續精進（Pinkoi 主要使用 Python，但我們歡迎任何程式語言的使用者來應徵）。 ・對資料庫、資料結構以及演算法有基礎的理解，知道它們如何影響你的程式效能。 ・對 Linux 作業系統有基礎的理解，特別是針對 Process 跟 Thread 的部分。 ・熟悉 container 相關技術（例如：Docker、Kubernetes）。 【加分條件】 ・應用程式效能校調相關經驗。 ・具備 Observability 相關經驗（Prometheus, Grafana, OpenTelemetry）。 ・熟悉使用如 MySQL、Elasticsearch、Redis 等常見服務，並了解在設計與開發中需針對其分散式特性（如一致性、可用性、效能瓶頸）做出相應考量。 ・熟悉以 LLM 工具輔助開發，並整合至日常工作中以提升效率與品質。 ・熟悉雲端平台與基礎設施維運（AWS / GCP / Kubernetes / CI/CD pipeline）。 ・熟悉 Cloud Native, Kubernetes 生態系（Helm, ArgoCD, Operators 等）。 ＃不用想了，趕快來當個 Pinkoi 人 請至 Pinkoi 職缺官網「https://reurl.cc/axjAZ4」 進行投遞，我們會以此平台收到的履歷為主喔！

1. Windows, Linux & VM Server management 2. Enterprise storage system management 3. Office IT Equipment planning & Implementation

infrastructure in cloud environments, with an emphasis on cloud technologies, cloud-based GPUs, and MLOps pipelines. The ideal candidate

resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and

- 提供在職培訓, 無相關技術經驗可 - Linux/Windows/x86伺服主機安裝建置及維護 - NAS/FC-SAN/IP-SAN/All Flash Array/企業級高階儲存系統安裝建置及維護 - 企業級備份系統安裝建置及維護 - Fibre Channel, Ethernet, TCP/IP, L2/L3/L4/L7網路設備安裝建置及維護 - Data Diode/Firewall/網路聯防/資安系統建置及維護 - VMware/Nutanix/虛擬化/超融合/私有雲系統安裝建置及維護 - Cluster叢集/HA高可靠度/Fault-Tolerance容錯/Remote Failover異地備援/Active-Active雙活架構/Disaster Recovery災難復原系統安裝建置及維護 - AWS/Azure/GCP/混合雲整合 - 協助專案執行及系統維護工作 - 提供客戶技術服務與諮詢