Money101_理財一零一有限公司

About the Job At MoneyHero Group, our product team is at the heart of delivering exceptional user experiences across all our platforms. We are a dynamic, data-driven team that thrives on collaboration, innovation, and a relentless focus on quality. Our culture is rooted in a deep commitment to understanding our users and creating content and user journeys that resonate with them. Join us, and you'll be part of a fast-paced, supportive environment where your ideas are valued, your growth is encouraged, and your contributions have a tangible impact on the financial lives of millions. We don't just build products—we shape the future of personal finance in Asia. We are looking for a meticulous and detail-oriented Web Operations Executive / Senior Executive to join our team. This role involves executing content updates and ensuring the accuracy and quality of information across our digital platforms. You will work closely with the Product Manager and other team members, taking ownership of tasks assigned through platforms like Monday.com or JIRA, and ensuring seamless content delivery and updates. What You’ll Do? In this role your key responsibilities will include the following activities, Content Updates: -Execute content updates in the product catalog using Contentstack -Manage and update content in various CMS platforms such as HubSpot -Create and update campaign-related content in email marketing tools such as Stripo and MoEngage -Ensure all updates are accurate, timely, and align with the brand's guidelines Task Execution: -Review briefs and tasks assigned via Monday.com, JIRA, or other project management tools -Collaborate with the Product Manager and other stakeholders to clarify requirements and ensure that tasks are completed to the highest standard -Manage links, images, and other assets in line with platform requirements Quality Control: -Monitor the platform regularly to ensure content accuracy and consistency -Perform quality control checks on all content updates to identify and rectify errors, expired content, or dead links -Work with the team to maintain a high standard of content across all platforms Platform Monitoring: -Regularly review the platform for content accuracy and operational efficiency -Report any issues or discrepancies to the Product Manager and suggest improvements to streamline processes Collaboration: -Work closely with cross-functional teams, including marketing, product, and legal, to ensure content meets business objectives and regulatory requirements -Participate in team meetings and contribute ideas to improve content operations and workflow efficiency In this role, we are looking for someone with -Experience: at least 1 year of experience in web operations, content management, or a related field. Technical Skills: -Proficiency with content management systems (CMS) such as HubSpot. -Familiarity with contentstack or other headless CMS platforms. -Experience with email marketing tools such as Stripo and MoEngage. -Basic knowledge of project management tools like Monday.com or JIRA. -Attention to Detail: High attention to detail with a commitment to accuracy and quality. -Communication: Strong communication skills with the ability to work effectively with cross-functional teams. -Problem-Solving: Proactive approach to identifying issues and suggesting solutions. -Organizational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day. About the Job We are looking for a detail-oriented and proactive Associate / Senior Associate, People Operations (Workplace Experience) to manage the day-to-day operations of our Taiwan office. This role ensures smooth office functioning, compliance with local regulations, and supports employee engagement. Beyond administration, you will play a key role in driving a positive employee experience — from managing attendance and satisfaction surveys to coordinating local engagement activities and ensuring the workplace environment supports productivity. Key Responsibilities Office & Facilities Management -Oversee daily office operations including seating arrangements, office cleanliness, and vendor management. -Monitor and manage pantry stock (snacks, beverages, supplies), ensuring timely replenishment and cost control. -Coordinate with IT teams for system access, office key card distribution, and CCTV monitoring. -Maintain all office equipment (printers, projectors, meeting room facilities), including service and repair. -Act as the main liaison with the building management for tenancy, security, parking, and safety issues. Employee Engagement & Workplace Experience -Conduct quarterly office satisfaction surveys, analyze results, and recommend improvements. -Organize in-office activities (festive celebrations, birthdays, milestone recognitions) and coordinate with regional HR for larger group events. -Plan and execute small employee appreciation gestures (cakes, cookies, wellness kits). -Maintain an approachable presence in the office as the go-to person for day-to-day employee needs. People Operations & Attendance -Manage employee attendance tracking in alignment with regional HR systems (e.g., Workday), ensuring accuracy of in/out records, leave balances, and working hours. -Follow up with employees and managers to reconcile missing or incorrect attendance data. -Support onboarding and offboarding logistics (workspace, IT equipment, ID cards, access setup/termination). -Coordinate with regional HR for payroll inputs, benefits queries, and leave record checks. -Ensure statutory compliance with Taiwan labor laws (e.g., labor insurance, health insurance documentation). -Support probation confirmations, contract changes, and employee documentation. Finance & Compliance -Track office expenses, manage petty cash, and monitor monthly budget utilization. -Handle vendor contracts, renewals, and invoices (cleaning, pantry, utilities, maintenance). -Support audits and ensure compliance with local reporting and filing requirements. -Act as the first point of contact for external auditors, regulators, and insurance providers as required. Health, Safety & Security -Ensure compliance with Taiwan workplace health and safety regulations. -Oversee CCTV monitoring and access card system to maintain office security. -Maintain emergency contact lists, first aid kits, and evacuation procedures.