台中市清水區經歷不拘大學以上月薪32,000元以上
彙報對象: 營運經理(主要)、總經理(次要)
職位概述:
營運助理負責協助營運經理處理船舶與船員的日常營運工作,提供全方位的行政與營運支援。其主要工作範圍涵蓋船員後勤安排、採購協調、文件處理與船舶作業管理,確保日常作業流程順暢、合規並具備完善紀錄。
主要職責:
1. 日常營運支援
協調每日便當訂購、更新船員名單、發放制服。
2. 船員換班協調
準備與提交船員合約、上下船文件,並維護船員主檔案。
3. 面試與新人報到支援
安排面試、準備報到文件,協助新進人員辦理報到與制服發放。
4. 採購與物料收貨協調
協助與採購部門聯繫,處理每月生活物資、餐食、點心採購與零用金申請流程。
5. 費用處理與報支
整理、核對並掃描船舶相關費用(如燃油、港口費與移民費用)等單據以供報支。
6. 合規事項協調
協調安排每季的飲用水與尿液檢測,申請臨時港口通行證,並追蹤合約獎金狀況。
7. 供應商與客戶聯繫
與外部供應商、代理人與餐飲廠商聯繫,協調配送、驗收與帳務事宜。
8. 系統與資料維護
將船員、制服與費用資料輸入ERP系統,並維護Excel表單與共用資料夾內容。
9. 其他臨時交辦任務
執行營運經理或總經理臨時交辦的其他相關任務。
技能與條件要求:
• 熟悉ERP系統操作(如:建立庫存與採購單)
• 精通Excel與數位檔案管理
• 具備跨部門及與外部供應商協調合作的能力
• 注重細節,具備良好的文件控管與管理能力
Reports To: Operations Manager (Primary), General Manager (Secondary)
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Position Overview: The Operations Assistant reports to the Operations Manager, supports vessel and crew operations in coordination. To provide full administrative and operational support for crew-related logistics, procurement coordination, documentation, and vessel operations to ensure day-to-day execution is smooth, compliant, and well-documented.
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Key Responsibilities:
1. Daily Operations Support
o Coordinate daily lunch orders, update crew lists, and issue uniforms.
2. Crew Change Coordination
o Prepare and submit crew contracts and embark/disembark forms; maintain the crew master file.
3. Interview & Onboarding Support
o Schedule interviews, prepare onboarding documents, and assist in uniform distribution for new joiners.
4. Procurement and Material Receiving
o Liaise with purchasing for monthly living supplies, meal orders, snack purchases, and petty cash processes.
5. Expense Processing and Claims
o Compile, verify, and scan documents for vessel expenses, fuel, port charges, and immigration-related costs.
6. Compliance Activities
o Coordinate quarterly water and urine testing, apply for temporary port passes, and track contract bonuses.
7. Vendor & Client Liaison
o Communicate with external parties including vendors, agents, and caterers for delivery, verification, and billing matters.
8. System Updates
o Input crew, uniform, and expense data into ERP; maintain Excel tracking sheets and shared drive files.
9. Ad Hoc Tasks
o Perform additional operational duties as assigned by the Operations Manager or General Manager.
Skills & Requirements:
• Basic ERP knowledge (e.g., inventory and PR creation)
• Proficient in Excel and digital filing systems
• Able to coordinate with multiple departments and external vendors
• Good attention to detail and document control