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公司介紹
產業描述
零售業
電話
暫不提供
員工人數
1900人
地址
台北市內湖區舊宗路一段128號4樓
相關連結
雇主品牌
公司簡介
來自瑞典的IKEA宜家家居於1943年由一位出生於瑞典小鎮的十七歲少年英格瓦‧坎普拉（Ingvar Kamprad）所創立，是全球最大的家具家飾連鎖品牌。坎普拉先生希望能提供大多數人負擔得起，同時具有好品質與好設計的家具家飾品。為此，IKEA宜家家居創造了獨特的經營模式，包括了自行設計、全球生產、集中採購與配銷以及在店內有效的銷售方式。IKEA宜家家居的所有設計都遵循「大眾化設計」原則，在設計之初就需要同時考量形式（外觀設計)、功能、品質、永續發展以及價格這五大要素，透過各種創新思考，將每一個環節的成本降至最低。此外，透過店內展示間與IKEA網頁，令台灣的消費者增添更多居家佈置靈感。同時也致力於貼近台灣民眾的居家生活，以提供最適合台灣家庭的居住空間解決方案，為台灣家庭帶來更美好的生活 IKEA宜家家居台灣各店資訊 內湖店 台北市105內湖區舊宗路一段128號 新莊店 新北市新莊區中正路1號 新店店 新北市新店區中央路159號 台北城市店-小巨蛋 台北市敦化北路100號B1 桃園店 桃園市中壢區高鐵站前東路一段1號 台中店 台中市南屯區向上路二段168號 嘉義城市店 嘉義市西區博愛路二段281號 高雄店 高雄市前鎮區中華五路1201號
顯示全部
主要商品 / 服務項目
IKEA家具及家飾產品的銷售 附設IKEA瑞典餐廳及美食小站
公司環境照片(4張)
成為居家佈置的專家
全家外出好去處
提供瑞典美食與餐飲
人人都能開堆高機
福利制度
法定項目
其他福利
◆ 獎金 1.年終獎金 2.盈餘分配獎勵計畫 ◆ 保險類 1.勞保 2.健保 3.員工團保 ◆ 制度類 1.完整的員工學習與發展課程 2.順暢的升遷管道 ◆ 休假制度 一年享有12天年假 ◆ 其他 1. 員工協助方案 (EAP) 2. 提供陪產檢假 3.員工購物優惠 4.集團購物優惠 ◆ 補助類 退休金制度 ◆ 福委會補助 1.三節禮品 2.生日禮金 3.旅遊補助 4.婚喪喜慶補助 5.慶生會補助 ◆ 兼職員工 1. 比照正職員工付薪休假(如:特別休假、病假、婚假、產假、陪產檢假.......等) 2.比照正職員工享全勤獎金 3.國定假日出勤雙倍薪 4. 年假代金 ◆ 建教合作 雙軌訓練旗艦計畫四年制、國立勤益科技大學、致理科技大學、德明財經科技大學、醒吾科技大學等合作學校實習生方案
企業動態
工作機會
10/03
1. Contribute to IKEA’s growth goals by creating and managing web and app content, as well as the optimization process across IKEA North Asia’s digital touchpoints—from concept to publication—throughout the customer journey, both online and offline.
2. Collaborate with internal and external stakeholders to enhance the web and app as vital and effective online retail channels.
3. Support the Sales and Commercial teams in executing sales steering and web merchandising tactics to drive business growth.
Key assignments:
1. Strategize and implement content frameworks that align with brand guidelines, establishing comprehensive standards for visual identity, tone of voice, and content quality. Through this, contribute to an optimal customer journey across digital touchpoints.
2. Develop and maintain content calendars and milestone-based schedules, implementing robust tracking systems to manage deadlines effectively for IKEA Taiwan and Hong Kong.
3. Act as a super user of the content management system, managing and controlling web content based on agreed principles. Share “how-to” guides and editing tips with other functions to ensure consistency and efficiency.
4. Manage range-related content on the IKEA website and app by coordinating ongoing updates such as localization and editing processes with the eCommerce team. Ensure accurate and consistent information to strengthen range presence.
5. Lead data-driven content optimization using analytics tools (e.g., GA4, Crazy Egg), synthesizing insights to develop strategic content improvements and actionable plans for IKEA Taiwan and Hong Kong.
6. Create local pages by identifying stakeholder needs and planning content based on the commercial calendar, eCommerce priorities, and online customer behavior.
7. Produce SEO-friendly web and app content, evaluating user experience across different devices to ensure a smooth and engaging browsing experience for IKEA North Asia.
8. Enhance locally relevant content on web and app platforms to optimize the online customer journey and improve engagement.
9. Design and implement post-purchase content frameworks, collaborating closely with customer experience, store, and sales teams to deliver simple, clear, and accurate information to customers in Taiwan and Hong Kong.
10. Improve IKEA North Asia’s web commerciality by researching and applying best practices from IKEA global and other leading online retailers.
擅長工具:
√ Content Management Systems (CMS) : WordPress, Adobe Experience Manager (AEM) or equivalent
√ Web Development Basics : HTML, CSS, JavaScript
√ Website Analytics & Optimization Tools : Google Analytics, Google Tag Manager, Hotjar or Crazy Egg, A/B Testing tools
√ Graphic Design & Content Creation : Adobe Photoshop, Adobe Illustrator
10/09
# 歡迎應屆畢業生、二度就業
ASSIGNMENT
1. Focus on bookkeeping which includes Cost Accounting, Inventory Accounting, Revenue Recognition, Tax, Account Receivables, Sales, Account Payables and Fixed Assets
2. Responsible for daily sales reconciliation (invoicing, cash collection, sales vouchers)
3. Process co-workers' expense reimbursement, and prepare cash advances for co-workers
4. Maintain fixed assets register, and calculate the depreciation according to Dairy Farm policies
5. Manage stock counts
6. Responsible for month-end closing in an accurate and timely manner for group reporting
7. Perform month end variance analysis
8. Ensure compliance to International Financial Reporting Standards, Dairy Farm accounting policy (group reporting), and local generally accepted accounting principles for the different territories (statutory reporting); as well as tax laws in Hong Kong, Macau and Taiwan.
9. Prepare audit schedules
10. Safeguard correct accounting entries, especially processing those submissions from non-accounting background stakeholders (stores, warehouse, other service office departments)
11. Safeguarding good corporate governance by adhering to approval limits and securing operating procedures to secure that division of responsibility is clear across and between departments
10/07
# 熟悉勞動法規及勞健保作業流程。#曾協助薪資流程或與薪資外包廠商合作經驗。
#熟悉飛騰系統
工作任務:
1.員工基本資料與薪資相關資訊維護（帳戶、保險、稅籍等）。
2.出勤與請假紀錄管理，協助審核並彙整相關資料。
3.勞健保加退保及相關人事異動行政作業。
4.回覆員工有關薪資單、出勤、保險及福利的日常問題。
5.協助準備薪資及人事相關文件，支援內外部稽核。
6.公司內部HR系統(飛騰、SAP - Success Factors)問題處理的聯繫窗口
每週配合排班3天，每天8小時
10/09
1. Gather customer feedback from CSC and user satisfaction reports to identify customer pain points in the online shopping journey and address any system-related issues.
2. Identify opportunities to optimize the eCommerce conversion funnel by working closely with the Digital Business Analyst, UX team and Solution team to pinpoint friction points and close gaps in the customer purchase journey.
3. Ensure digital platform quality by conducting regular health checks on web and app platforms, proactively identifying bugs, and ensuring timely resolution.
4. Represent eCommerce in digital projects and system enhancement projects, defining clear and comprehensive business requirements for eCommerce improvements and change requests.
5. Lead User Acceptance Testing (UAT) by designing test cases, conducting end-to-end testing, and summarizing test results for review and actions.
6. Collaborate with cross-functional teams to ensure smooth launches of new features and maintain platform functionality aligned with business goals.
7. Manage the online product phase in effectively within the Content Management System and the database to ensure products are accurately listed and available for purchase.
8. Coordinate with Commercial Activity Leaders to ensure seamless execution of promotional activities on the eCommerce platform throughout campaign period.
9. Lead the planning and execution of website changeovers for each commercial activity, including designing action plans and overseeing implementation.
10. Analyze customer behavior across IKEA’s digital channels to enhance the Omni-channel shopping experience and drive eCommerce growth.
10/07
1.Provide helpdesk support and resolve problems to the end user’s satisfaction
Perform timely workstation hardware and software installation, testing, configure and upgrades as required
2.Maintain inventory of IT equipment and software licenses
3.Report issues to the Service office IT for escalation
4.To support users in the use of computer equipment and software by providing both necessary training and advice.
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服務地點: 桃園店
*提供分店 Helpdesk 第一線資訊問題的支援
*協助軟硬體安裝, 測試以及升級等需求
*管理分店資訊設備資產以及軟體授權
*與總辦公室資訊管理部維持緊密的合作關系, 共同解決使用者的問題
*提供分店使用者必要的教育訓練, 以利於使用者能順利操作資訊設備及系統.
*配合總辦公室資訊管理部授權執行的工作
*其它主管交辦事項
10/03
【工作內容】
1. 分析大台北地區家居市場趨勢，消費者行爲與競爭品牌動態。
2. 維運大台北官方社群平台（FB. Line. Google商家檔案），規劃粉絲行銷活動。
3. 善用數位廣告投放及社群操作，透過社群媒體數據分析，優化廣告表現，達成行銷KPI。
4. 與大台北地區各分店緊密合作，保持暢通的內部溝通和協調，領導相關專案，確保年度行銷活動順利進行，發揮品牌的最大效益。
5. 積極推廣地方社群活動和行銷計畫，與公司內部和外部合作夥伴攜手合作，提升大台北地區各分店線下訪客。
6.CRM 系統管理與會員運營
7.數據分析與報告
【我們希望你具備的經驗與特質】
1. 5年以上行銷、媒體管理經驗，具零售產業經驗者尤佳。
2. 熟悉數位廣告規劃、社群媒體運營與行銷專案管理，能夠根據市場趨勢制定策略並落實執行。
3. 具備行銷預算管理和績效追蹤能力。
4. 良好的中、英文溝通能力，能獨立完成專案並與團隊合作。
10/07
工作地點： IKEA新店店 (新北市新店區中央路159號4樓)
【工作內容】
1.進行費用/廠商/合約清單之管理系統操作與費用預算控管。
2.各項費用之發票、單據及帳務處理，並確保相關採購申請單據符合公司規範與流程。
3.固定資產預算管控、資產管理與盤點。
4.協助總公司風險人員稽核店內營運流程的文件作業。
5.分析財務相關報告、銷售與營運績效相關報告。
6.協助並支援銷售引導與成本節約相關之活動或專案。
7.訓練使用者操作相關報表、並擔任相關系統講師。
8.其他主管交辦事項。
【我們希望你具備的經驗與特質】
1. 善於溝通、具備耐心、細心與問題解決導向等人格特質。
2. 具零售產業經驗者尤佳。
3. 具有財務會計相關經驗與概念者尤佳。
4. Excel 入門技能以上(篩選、樞紐、簡易公式設定等)
10/03
工作地點： IKEA內湖店 (台北市內湖區舊宗路一段128號)
【工作內容】
1. 根據營運計畫、排班準則，以及人力優化原則，提供現場排班相關的專業知識和建議，並應用於人員排班中。
2. 根據總公司和市場的人力計畫，進行班表的建立和管理等行政作業。
3. 與各部門主管合作，根據營運狀況進行預測，並按時完成員工排班計畫，以確保店面營運順利進行。
4. 確保排班與現場實際工作時間的合理性，並在發現可能問題時向上級報告。
5. 持續監控人員工時和績效產出的相關性，並製作相關分析報表。
【我們希望你具備的經驗與特質】
1. 善於溝通、具備耐心、細心與問題解決導向等人格特質。
2. 具零售產業經驗者尤佳。
3. 具備文書處理與office軟體操作能力。
10/06
Hej! IKEA企業業務團隊
透過提供商業客戶設計諮詢來幫助商業客戶選購自己辦公室、餐廳、民宿建案等商業空間所需的產品。我們在尋找同樣也對〔商業室內設計〕，抱有熱忱的工作夥伴，一起加入IKEA這個大家庭！
主要工作地點： IKEA新莊店 (新北市新莊區中正路1號)
【工作內容】
1. 利用IKEA商品為客戶提供室內設計規劃和丈量，同時給客戶牆面、地板顏色與整體設計風格建議。
2. 設計完成後的估價、報價、下單等相關行政事務。
3. 了解客戶需求、與客戶洽談，運用產品知識與室內設計專業，提供客戶空間選品建議。
4. 家具送到現場後，與現場施工師傅的溝通合作 (如燈具或櫥櫃的安裝師傅)。
5. 即時了解商業室內設計的趨勢 (餐廳、辦公室、樣品屋等)。
【我們希望你具備的經驗與特質】
1. 具備2年以上的室內設計經驗，能獨立作業並妥善地做好專案管理。
2. 具有與客戶溝通的耐心並傾聽客戶的需求。
3. 具有操作SketchUp與AutoCAD 軟體的能力。
4. 能夠和諧的在團隊內合作。
5. 熱愛IKEA 產品且對商業室內設計抱有熱忱，認同IKEA品牌價值。
10/09
1. Take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
2. Together with shopkeeper, take responsibility for
department goals and ensure action plan is in place and communicated clearly to realize.
3. Passionate about the IKEA products in your shop. Want to create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
4. You and your team actively sales steer to your department’s Top-selling products, priorities products and IKEA service products in order to maximize sales and long-term profitability.
10/09
**有機會在賣場show出你的居家佈置靈感
**永遠比別人早知道IKEA新商品
主要責任:
家具/家飾產品的銷售、庫存管理執行及賣場例行性等工作。
1. 負責家具/家飾商品銷售及組裝。
2. 回答顧客商品相關問題。
3. 整理賣場、維持清潔。
4. 與部門團隊合作完成工作。
基本條件:
1. 主動積極，善溝通協調，抗壓性強，喜歡與人群互動
2. 對IKEA 商品有興趣、對居家佈置有興趣及敏感度者
3. 可配合輪班,輪休
4. 需能適應久站及搬重物的工作型態
5. 具備基本英文聽說讀寫能力。
10/09
1. Ensuring our customers are always in focus and strive to make them smile.
2. Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them.
3. Ensure there is the right number of co-workers in the
right place at the right time to run successfully.
4. Challenge costs by working in a lean, simple, cost-conscious way, using and sharing good examples and encouraging the team to discover smarter ways of working.
5. Secured an irresistible food offer by ensuring and attractive presentation and communication of the range.
6. Passionate about products and actively learn about their content, origins and other benefits.
7.Work towards agreed goals and take appropriate action to ensure meet them.
※ 部門目的
1. 吸引訪客光臨賣場、為了讓顧客在賣場裡停留更長時間、享受更多的樂趣。
2. 為顧客營造輕鬆愉快的氣氛，透過提供物美價廉的食物、讓顧客因為美味餐點而不斷的回訪賣場，同時為同仁提供休息放鬆與恢復活力的機會。
※ 部門任務
1. 吸引訪客光臨IKEA。
2. 提供眾多商品選擇，吸引市場上的大多數人。
3. 強化IKEA 內湖店的低價印象。
4. 強化IKEA品質的優良印象。
5. 提供全家一日遊的好去處。
6. 強化 IKEA內湖店的瑞典特色。
7. 建立顧客、同仁與供應商對 IKEA的信任感。
8. 確保 IKEA 同仁享受物美價廉的美食。
9. 服務眾多的來店訪客。
10. 利用高效率獲得合理的利潤。
10/06
※ 職務目的
1. 與直屬主管與同事執行工作使命，致力於提高銷售額，將訪客轉變成顧客。
2. 努力讓顧客用餐愉快，同時在舒適溫馨的環境中提供令人無法抗拒的美食，吸引訪客再次光臨。
3. 以顧客為中心，尋求他們的回饋意見。
※ 職務任務
1. 在公司規範時間準時出餐(包含員工餐廳)，確保餐點的品質。
2. 具備成本概念，協助進貨管理，產品與庫存管理。
3. 負責各種食材準備、備製，協助完成冷盤、主餐等餐點的烹飪工作。
4. 協助員工餐廳新菜色研發、菜單擬定。
5. 確保工作區域得到有效率的管理、保持該區清潔、井井有條，協助開店例行及打烊的清潔工作及器具清潔等等，廚房衛生管理工作。
6. 擁有食品安全基本知識，遵循食品安全政策和流程，致力創造「食品安全為第一優先」的文化。
7. 面對顧客服務有信心、介紹公司供應的餐點有信心。
8. 協助達成部門的業績績效。
※ 部門目的
1. 吸引訪客光臨賣場、為了讓顧客在賣場裡停留更長時間、享受更多的樂趣。
2. 為顧客營造輕鬆愉快的氣氛，透過提供物美價廉的食物、讓顧客因為美味餐點而不斷的回訪賣場，同時為同仁提供休息放鬆與恢復活力的機會。
※ 部門任務
1. 吸引訪客光臨IKEA。
2. 提供眾多商品選擇，吸引市場上的大多數人。
3. 強化IKEA 新店店的低價印象。
4. 強化IKEA品質的優良印象。
5. 提供全家一日遊的好去處。
6. 強化 IKEA新店店的瑞典特色。
7. 建立顧客、同仁與供應商對 IKEA的信任感。
8. 確保 IKEA 同仁享受物美價廉的美食。
9. 服務眾多的來店訪客。
10. 利用高效率獲得合理的利潤。
10/03
我們的理念
積極正面的團隊精神
IKEA是一群腳踏實地、坦率真誠並且對居家佈置充滿熱情的團隊
我們來自世界各地，但卻擁有激勵人心的共同願景：
「為大多數人創造更美好的生活」並以共同的人文價值觀實現此願景
這些價值觀是我們工作的基礎，也是IKEA包容體貼、開放誠實文化的根基
與我們共事就像和朋友共事一般
IKEA的文化是以團結、熱情及樂趣為基礎
而我們一直在尋找具有同樣正面態度與價值觀的夥伴
1. 對瑞典風味美食充滿興趣
2. 加入台北市全年餐廳訪客超過百萬的瑞典餐廳，和夥伴一起完成每日任務
3. 喜歡團隊合作
4. 了解IKEA餐廳在IKEA販售家飾家俱團隊裡，扮演的重要角色，了解IKEA餐廳營運流程
5. 樂於從事餐飲服務工作
6. 以最有效、安全的方式，完成補貨流程(食品倉儲、補貨、搬貨、理貨)，確保食品流通作業最佳化
餐廳外場-
1. 負責現場收桌服務及收銀。
2. 備品補充及盤點整貨。
3. 需配合假日上班，具餐飲業服務工作經驗尤佳。
4. 其他主管交辦事項。
5. 若當月全勤獎金計算期間無遲到、早退、事假、病假、曠職者，發給全勤獎金1000元。
排班時間：
早班09:00-18:00，晚班14:00- 23:00 (會依現場需求彈性排班，早班也可能為08:00上班)
10/09
我們的理念
積極正面的團隊精神
IKEA是一群腳踏實地、坦率真誠並且對居家佈置充滿熱情的團隊。
我們來自世界各地，但卻擁有激勵人心的共同願景：
「為大多數人創造更美好的生活」並以共同的人文價值觀實現此願景。
這些價值觀是我們工作的基礎，也是IKEA包容體貼、開放誠實文化的根基。
與我們共事就像和朋友共事一般。
IKEA的文化是以團結、熱情及樂趣為基礎，
而我們一直在尋找具有同樣正面態度與價值觀的夥伴。
負責區域：1F瑞典美食區及美食小站
工作內容：美食小站及瑞典超市服務, 包括：準備餐點、補貨上架、商品介紹、產品銷售、結帳、庫存盤點等。
#基本條件:
1. 主動積極, 善溝通協調, 抗壓性強, 喜歡與人群互動
2. 對IKEA 商品有興趣
3. 需配合早晚排班、輪班
4. 若當月全勤獎金計算期間無遲到、早退、事假、病假、曠職者，發給全勤獎金1000元。
排班時間：
早班09:00-18:00，晚班14:00- 23:00 (會依現場需求彈性排班，早班也可能為08:00上班)
10/09
1. Lead and manage a team of Visual Merchandising/Activity co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store.
2. Responsible for gathering and translating knowledge of people's needs and dreams in the local market into relevant and inspiring range presentation solutions that support a convenient shopping experience and reflect the local needs of life at home.
3. Lead a team of Visual Merchandising/Activity Co-workers in creating relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet many individual tastes and exceed visitor's expectations.
4. Keep up to date and knowledgeable about retailing, home furnishing and trends in order to support the Com&In manager to facilitate workshops that generate creative directions that inspire and surprise visitors with a strong visual impression.
5. Responsible for the recruitment and competence development of Visual Merchandising/Activity co-workers and securing personal succession planning by constantly searching for potential candidates.
6. Provide active support in developing the department action plan using layout as a commercial tool as well as range presentation and vitality initiatives that are focused on growing the business and supporting long-term profitability and execute agreed plans together with the Com&In team and other functions.
7. Act quickly to exploit commercial opportunities and ensure the Visual Merchandising/Activity co-workers understand the impact of Com&In actions on the financial result.
8. Ensure that Visual Merchandising/Activity co-workers base their work on the layout as a commercial tool and execute range presentation solutions with high quality, simplicity, cost-effectiveness and efficiency by applying national directions and using global tools and best practices.
9. Ensure the team always keep visitors in mind, minimise disruption and communicate changes when working on the shop floor.
10. Actively contribute in the national Visual Merchandising/Activity Managers network and share national directions and global tools with the Visual Merchandising/Activity co-workers in the stores.
10/09
About the Job:
1. To manage site-based operational management services to ensure a sustainable, safe, clean and functional environment for co-workers, visitors and customers of the store;
and ensuring that the store is maintained to a common standard
“In Shape as New”
in order to promote and protect the IKEA brand and to ensure the IKEA’s position as the best home furnishing retailer in the local market.
2. Take lead the safety and security risk team including external guard service staff to fulfill the above policy, by conduct training to guards and co-workers,
and continuously patrolling and supervising the store’s fire prevention, physical security equipment, co-worker and customer’s safety issues,
in order to prevent fire, accident, internal and external crime from happening.
About the assignment:
1. Lead the management of facility services to ensure a sustainable, safe, clean and
functional environment for coworkers, visitors and customers of the store.
2. Maintain the store “In Shape as New” through leading planned,
corrective and operational maintenance services and project initiative.
3. Work with store management to define store risk objectives, targets and related annually action plan
by accessing current business conditions, co-worker’s safety & security awareness and outcome of commercial review.
4. Lead and responsible for the store daily safety and security operation and ensure store safety & security management meet with
IKEA group requirements and local government regulations.
5. Develop relationship with local safety & security / relevant authority as representative of store operations.
6. Secure all hardware and relevant operation of the store is safe secure,
efficient find ways to streamline operations most.
Cost efficient manner and maintain relationship with local government.
10/07
我們的理念
積極正面的團隊精神
IKEA是一群腳踏實地、坦率真誠並且對居家佈置充滿熱情的團隊
我們來自世界各地，但卻擁有激勵人心的共同願景：
「為大多數人創造更美好的生活」並以共同的人文價值觀實現此願景
這些價值觀是我們工作的基礎，也是IKEA包容體貼、開放誠實文化的根基
與我們共事就像和朋友共事一般
IKEA的文化是以團結、熱情及樂趣為基礎
而我們一直在尋找具有同樣正面態度與價值觀的夥伴
【營運管理部 】設備專員
提供現場設施管理服務，為同仁、訪客與顧客維持一個永續、安全、潔淨且功能健全的環境。
1. 須具備丙級室內配線技術士(乙種電匠)、防火管理人員證照
2. 設施設備修繕與保養，機電、空調、消防、給排水等，提供訪客與顧客提供舒適的購物環境
3. 執行賣場機電設備保養項目，使現場維持「日日如新」的狀態，藉此提升並保護IKEA品牌，協助IKEA確保在當地市場的最佳家具家飾零售商地位
4. 依據店端營運計劃，與團隊執行專案與跨部門配合店內改裝
5. 執行例行性維護工作,配合維修等各項工程及機電設備緊急事件處理
6. 公司指派相關機電工作之事項
7. 可配合排班及輪班
8. 有批發零售賣場經驗者佳
※ 需配合早、晚輪班、假日上班
# 免費員工停車場
# 員工購物優惠
# 員工餐廳優惠
# 透明的內部輪調機會
# 完善的員工訓練發展計畫
更多公司介紹及福利，請查看：https://www.ikea.com.tw/zh/about/working-at-the-ikea-group
歡迎與IKEA有相同價值觀的你加入！一起打造更美好的生活！
10/09
我們的理念
積極正面的團隊精神
IKEA是一群腳踏實地、坦率真誠並且對居家佈置充滿熱情的團隊
我們來自世界各地，但卻擁有激勵人心的共同願景：
「為大多數人創造更美好的生活」並以共同的人文價值觀實現此願景
這些價值觀是我們工作的基礎，也是IKEA包容體貼、開放誠實文化的根基
與我們共事就像和朋友共事一般
IKEA的文化是以團結、熱情及樂趣為基礎
而我們一直在尋找具有同樣正面態度與價值觀的夥伴
【營運管理部 】商品修復人員
1. 確認商品轉移流程被完整且正確記錄，協助維護庫存資料正確性
2. 協助損壞及破包商品的處理
3. 特價商品區商品組裝及銷售
4. 協助商品報廢流程的執行
5. 有良好的溝通能力，喜歡與人合作完成工作
6. 需能適應久站及搬重物的工作型態
7. 假日能夠配合排班、輪班
※ 需配合早、晚輪班、假日上班
# 免費員工停車場
# 員工購物優惠
# 員工餐廳優惠
# 透明的內部輪調機會
# 完善的員工訓練發展計畫
更多公司介紹及福利，請查看：https://www.ikea.com.tw/zh/about/working-at-the-ikea-group
歡迎與IKEA有相同價值觀的你加入！一起打造更美好的生活！
10/06
1. Lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store
2. Secure a consistent, seamless positive customer experience
3. Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
4. Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
5. Secure successful implementation of country priorities and the sharing and implementing of good solutions.
6. Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
7. Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
8. Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
9. Follow up your financial goals, KPIs and costs, and take action on deviations.
10. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
11. Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
10/09
工作內容：
1.策劃與執行行銷活動：根據公司需求，設計並實施線上與線下行銷活動。
2.與商業和行銷團隊合作：一起計劃商業活動和設計店面展示，根據顧客的意見來改善購物體驗，並根據市場需求調整活動。
3.帶領銷售活動：負責銷售部門的各種活動，像是推廣附加銷售、產品測試，幫助增加收入。
4.制定商業計劃並協調各部門：負責設置商業計劃，確保各部門間能協同合作。並且根據數據調整計劃，不斷改進。
5.利用社群媒體推廣產品：通過Facebook有效的媒體策略來宣傳產品，強調宜家家居的價格實惠和活力，吸引更多顧客。
6.確保活動有足夠庫存支持：確保計劃中的活動所需的庫存充足，並且能順利執行店內的活動，保持正常的運營。
7.評估商業活動的效果：評估活動的成果，確保達到銷售和盈利目標，並管理價格和控制成本，簡化營運流程。
*有零售服務業管理和發展團隊的經驗，至少二年經驗尤佳，。
*.有在快節奏環境下工作的經驗。
*. 對家居用品有興趣。
1.Plan and execute marketing campaigns: Design and implement online and offline marketing campaigns according to company needs.
2.Collaborate with commercial and marketing teams: plan commercial activities and design store displays together, improve the shopping experience based on customer feedback, and adjust activities according to market needs.
3.Lead sales activities: Responsible for various activities in the sales department, such as promoting add-on sales, product testing, and helping to increase revenue.
4. Develop business plans and coordinate with various departments: Responsible for setting up business plans to ensure that all departments can work together. And according to the data to adjust the plan, continuous improvement.
5. Use the Social Media to promote products: Promote Facebook products through effective media strategies, emphasizing IKEA's affordability and vibrancy to attract more customers.
6. Ensure adequate inventory support for activities: Ensure that the planned activities are well stocked, and that the store's activities can be executed smoothly to maintain normal operations.
7. Evaluate the effectiveness of business activities: Evaluate the results of activities to ensure that sales and profitability targets are met, and manage prices and control costs to streamline operational processes.
*Experience in managing and developing teams in the retail service industry, at least two years of experience is a plus,.
*. Experience working in a fast-paced environment.
*. Interest in home furnishings.
10/08
1. 引導顧客結帳動線與流程，提醒顧客特殊商品結帳方式，留意竊賊並採取必要行動 。
2.我以有效、正確、友善的方式，處理結帳事宜。為顧客隨時帶來正面的經驗，進而吸引顧客再次回訪IKEA 店。
3.收銀機登錄、商品過帳、 核對付款方式、收款。
4.管理現金流，進行內帳相關工作
5. 購物工具的管理，確保顧客體驗。
6.保障會員客戶權益、告知當期活動與協助了解會員折扣。
7.可配合排班，包活假日及國定假日排班。
10/06
【工作內容】
1. Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy.
2. Ensure PUOP is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
3. Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
4. Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.
5. Take responsibility for PUOP goals and secure that your action plan ensures the country priorities for PUOP are implemented in your store. You follow up and take action accordingly by using proven solutions and good examples.
6. You and your team actively sales steer to PUOP’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
7. You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
8. You keep an active eye on the competition and take appropriate action when necessary which you communicate to store each HFB.
9. You develop your team and its individual members and ensure you have a succession in place.
10. You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
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