道達爾能源股份有限公司

ACTIVITIES Daily Sales Activities and Account Management: • Collects and analyzes market information to build strategic account planning, aimed at growing the business and increasing market share • Utilizes company systems and tools to maintain accurate customer information, document customer interactions, track and follow opportunities and manage customer’s demands/requirements • Coordinates with internal teams to provide superior quality technical and logistics solutions • Woks proactively to avoid supply issues and to resolve supply challenges • Builds and nurtures strong network both internally and externally for a smooth or seamless day to day operations • Collects and shares valuable customer and market insights to help in making strategic decisions • Proactive contacts and engages customers to understand and define their needs • Designs and implements TEMT value propositions and identifies corporate initiatives to drive results • Aligns sales objectives with internal stakeholders – to lead and make effort to deliver exceptional results • Foster long term relationship with key customers and contacts • Strictly implements DMS+ to help strengthen the distributors management of the lubricants business – analyze customer profile, design yearly business plans, competency assessment of sales team and competitive position - to help create strategic plans for business growth • Participates and conducts tender follow ups to gain prospect customers and to grow sales in identified segments • Monitors industries and competitor trends. Develops and implements agreed strategies to counter competitor activities to maintain sales goals. • Provides sales forecast for Supply department to refill the stock monthly. • Coordinates closely with Customer Services for customer order fulfilment • Prepares and proposes price evolution for customers, based on contract and market conditions • Increase IO specialties proportion in the portfolio to help for profit improvement. CONTEXT AND ENVIRONMENT Economy: a mature lubricants market on a declining trend for some segments and a declining CAGR. Under fierce competitiveness, this position is in charge of growing IO sales businesses in a matured market. Efforts should be driven towards distributor management and business development on identified IO segments to enhance volume and improvement of uGMVC. • Competition: 8 major international lubricants manufacturers, at least 40 other local lubricants manufacturers • Effort should be driven towards increase on customer numbers and product mix upsell of premium products to enhance volume and improve uGMVC, in close partnership with Technical for prospect and leads conversion. ACCOUNTABILITIES • Contributes and drives to achieve TEMT IO Sales revenue growth in terms of volume and uGMVC • Monitors sales metrics and evaluates performance of each distributors / customers • Understand market and customer demand, builds and maintains strong customer relationships • Follows through with IO Sales strategies and focus in terms of business developments, prospects and leads • As market manager for Steel/ Power/ Chemical/ General Mfg. /Construction segment.

工作項目 • 倉儲進出貨管理並處理包裝/成品收貨程序。 • 協助運輸經理管理貨運公司、卡車和司機。 • 文件管理與歸檔。 工作內容 使用SAP /ERP 系統: • 準備每日庫存異動和支援年度實體庫存盤點以及庫存資料備份。 • 確保SAP、倉庫管理ERP系統和實體庫存之間的庫存一致且協調。 • 在SAP 處理原料和包裝/成品的貨物收貨確認程序。 一般文書工作: • 協助庶務性申報與文件歸檔. • 依主管要求提供月度報告/會議記錄等。 • 參與直屬主管分配的其他工廠/運輸項目。 • 在工廠助理休假時擔任其代理人。 • 其餘部門主管交辦事項. 運輸管理系統： • 進行運輸檢查 (卡車和運輸商)、與司機的會議協調以及與運輸管理系統相關的行動。 • 執行貨車安全裝載檢查。 • 與運輸經理合作，制定運輸計畫文件並執行。 • 協助運輸管理實施與監控。 • 監控卡車利用率，司機記錄卡車是否符合標準並更新最新情況。 工作職責 • 確保所有交貨單正確產生至領料清單。 • 確保實體庫存與SAP 和倉庫管理ERP 系統一致。 • 確保環境安全衛生和運輸計畫得到良好執行。 • 跟進運輸管理的實施，包括計畫執行和文件記錄。