美商駿旺有限公司

Join Our Kitchen Mama Customer Service Team in Taipei: Where Your Role Matters! ● Be the Heartbeat of Our Brand At Kitchen Mama, we're excited to welcome a new Customer Service Specialist to our dynamic team in Taipei. In this role, you're not just addressing customer inquiries; you're a cornerstone of our success. You'll engage directly with a diverse clientele, requiring patience and the ability to solve problems effectively. This role is perfect for someone who loves challenges and is eager to learn and grow. What You'll Do: ✔ Excel in Customer Service: Offer prompt, efficient, and customer-focused service, managing everything from routine questions to complex disputes. ✔ Be the Customer's Champion: Understand and empathize with our customers, providing feedback that shapes our products and services. ✔ Support Key Initiatives: Play an active role in product launches and critical support events. ✔ Create Impactful Reports: Prepare and present statistical reports that drive business decisions. ✔ Manage Knowledge Resources: Maintain and update internal knowledge bases. ✔ Handle Returns and Repairs: Oversee the RMA process, including tracking, analysis, and corrective action monitoring. ✔ Support E-Commerce Platforms: Learn and master the operations of various e-commerce platforms. ✔ Fulfill Ad Hoc Duties: Tackle various tasks and activities as directed by supervisors. Ready to Make a Difference? If you're excited to be a key player in our customer service success, send your resume and let us know why you're the ideal fit for Kitchen Mama!

We are looking for Growth Marketing Specialist. This is a full-time, permanent position located in Taipei, Taiwan. The position is passionate, goal-driven, organized and has well communication skills. Essential duties and responsibilities may include, but are not limited to: - To develop a marketing strategy for new products regarding go-to-market strategy, marketing positioning, target audience setting, and message. - To work with product/engineering experts to understand product features and define unique selling points to create a great product/solution story for communication. - To work with PMs and visual designers on creative development from creative brief/idea to marketing asset. Assets include sales enablement tools as well as the end-customer-facing promotional materials such as sales promotional materials, videos, web pages, web banners, press releases... And other online/offline marketing materials. - To ideate, plan, and execute lead generation campaigns to help increase brand awareness and nurture curiosity leads through marketing and sales channels. - Optimize existing digital channels (website, social media, YouTube, Amazon), also involves creating customer-facing content that is on-brand, relevant, and tailored to customers. - To provide and collates data analysis and insights into marketing campaigns, and digital marketing campaigns to determine their effectiveness and impact, and provide performance benchmarks. - Execute matters assigned by the supervisor and be able to self-manage the progress and deliverables of various projects

在這裡，你將有機會和我們一起從頭打造新產品，並且能對產品產生直接的影響力。假如你是對開發新產品很有想法和熱情的人，在這裡你將會有很大的伸展空間。你會有機會直接跟各種不同角色、不同國家的人溝通，不斷地接受來自各種不同崗位的創意。你是不怕接觸新東西、不怕手髒、不怕產品定位修正、也不怕重頭來、對產品有想法的人嗎？歡迎加入我們！ 1.主導新產品開發 (NPD) 的上市時程及相關工作執行： 計劃和管理新產品的開發和上市流程，確保按時完成。 2.市場趨勢與消費偏好調查與分析： 進行市場調查，分析消費者需求和市場趨勢，提供產品開發建議。 3.與工程師、工廠、行銷和設計團隊緊密合作，確保產品成功上市： 協調跨部門團隊合作，確保產品按計劃上市。 4.良好的溝通談判技巧： 與內外部利益相關者保持有效溝通，確保項目順利推進。 5.新產品量產後，供需狀況監控及產品生命週期管理 (EOL)： 監控產品供需情況，管理產品從生產到退市的整個過程。 6.分析產品客訴原因，並處理與改善： 收集和分析客戶反饋，解決問題並改進產品。 7.不怕英文溝通、與海外團隊合作： 與海外團隊進行溝通和協作，推動項目進展。 8.參加國際性展覽並規劃各項事宜： 參加國際展覽，負責展會的各項籌備和安排。 9.執行主管交辦的事項，能自我管理各專案進度： 完成主管交辦的各項任務，自主管理和推進項目進度。 *實際薪資會依學經歷背景及相關工作經驗核薪

We are looking for a marketing executive. This is a full-time, permanent position located in Taipei, Taiwan. The ideal candidate is passionate, goal-driven, organized, and possesses strong communication skills. Essential duties and responsibilities may include, but are not limited to: - To develop and implement the annual marketing strategy and short/long-term campaigns that both impact branding and sales growth(US and EU markets). - To develop a marketing strategy for new products regarding go-to-market strategy, marketing positioning, target audience setting, and message. - Collaborate with product and engineering experts to understand product features and define unique selling points, creating a compelling product or solution story for effective communication. - Collaborate with PMs and visual designers on creative development, from concept to marketing asset. Assets include sales enablement tools, as well as end-customer-facing promotional materials such as sales promotional materials, videos, web pages, web banners, and press releases. And other online and offline marketing materials. - Design and execute lead generation campaigns to help increase brand awareness and nurture curious prospects through the marketing funnel and into the sales pipeline. - Complete various tasks assigned by the supervisor and self-manage the progress and deliverables of the projects. - Optimizing existing digital channels (website, social media, YouTube, Amazon) also involves creating customer-facing content that is on-brand, relevant, and tailored to customers. - Overseeing social media strategy, content marketing strategy, and Implementation. - Provide analysis and insights into marketing activities and related costs to determine their effectiveness and impact, and provide performance benchmarking - Complete various tasks assigned by the supervisor and self-manage and push forward the progress and deliverables of the projects.

成為我們全球創意團隊的一員，為世界各地的家庭帶來愉快的烹飪體驗！ Kitchen Mama 是一家國際化的廚房用品新創公司，我們深信烹飪不僅是生活中的幸福來源，更是分享愛的最佳方式。我們的使命是讓烹飪變得簡單、愉快、毫不費力，透過創新產品來幫助人們「輕鬆分享愛」、「享受烹飪」，並致力於帶來全新的廚房體驗，遍及全球。 我們正在尋找充滿熱情、對美感敏銳的視覺設計師，加入我們充滿創意的行列！ 這是個充滿挑戰的職位，隨著Kitchen Mama 業務迅速擴張，我們除了廚具用品之外，將進一步進軍其他產業，銷售更多優質商品。你的設計作品將不僅侷限於本地市場，還將擴展至美國、歐洲、日本等地。期待你與我們一同攜手，創造全新的國際化設計視野！ 職位內容： 1. 創意發想並執行新產品的視覺設計提案，包括社群媒體文宣圖、Banner、EDM、廣告素材及新產品上市宣傳素材。 2. 負責產品外觀設計、彩盒包裝及內部結構設計，並提出新產品視覺提案。 3. 管理並設計官網平台（Shopify）之 UI/UX。 4. 協助規劃產品拍照情境，執行棚拍計畫、修圖及產品攝影等影像處理工作。 5. 熟悉設計與影像處理軟體，包括 Illustrator、Photoshop、Indesign 等。 6. 自我管理專案進度，並完成主管交辦的其他事項。 我們期待你具備： · 熱愛設計並擁有豐富的創意能力。 · 具備國際化視野，並樂於迎接多元文化的挑戰。 · 具備團隊合作精神，能與我們一同創造更具影響力的設計作品。 面試流程： 第一階段：作品集審核 + 實作設計挑戰 通過初步履歷與作品集審核後，將邀請進行第一階段面試，內容包括： 1. 了解你的創作經驗、設計理念與個人技能。 2. 90 分鐘的實作設計挑戰，你將展示去背與簡單圖像合成的能力 （僅作技能評估，不作商業用途） 我們只想看到你的創意及實作能力！ 第二階段：文化契合度 + 團隊合作 我們希望了解你的個性及工作方式，並評估與團隊文化的契合度。這是一個雙向互動的過程，讓我們彼此認識，看能否攜手合作共創未來。 如果你對設計充滿熱情，並已經準備好在國際舞台上展現你的才華，請立即投遞履歷與作品集！我們期待看到你的傑作，並與你一同成長！

We are the Kitchen Mama Product Team, the core of the Kitchen Mama brand that brings amazing products to the family. At Kitchen Mama, everyone has a direct impact on how the product is received by end customers. You will work with different expertise roles and with overseas partners to build product launch strategies. Are you passionate about taking a product from concept to commercialized reality? Join us now! Responsibilities: 1. Product Development: -Lead the product development process from concept to commercialized reality. -Collaborate with cross-functional teams in design, engineering, and marketing. -Conduct market research to identify customer needs and market trends. 2. Project Management: -Oversee the product lifecycle, ensuring timelines and milestones are met. -Manage project schedules and coordinate with overseas partners. -Ensure effective communication and collaboration among team members. 3. Strategy and Planning: -Develop and implement product launch strategies. -Define product vision, roadmap, and growth opportunities. -Set clear goals and objectives for product performance and customer satisfaction. 4. Stakeholder Engagement: -Work closely with different expertise roles within the company. -Maintain strong relationships with external partners and suppliers. -Gather and incorporate feedback from end customers to improve products. 5. Performance Analysis: -Monitor and analyze product performance metrics. -Identify areas for improvement and implement necessary changes. - Report on product success and areas for improvement to senior management. 6. Quality Assurance: -Ensure that products meet quality standards and regulatory requirements. -Oversee testing and validation processes. -Address and resolve any product-related issues. 7. Execute matters assigned by the supervisor and be able to self-manage the progress and deliverables of various projects: Complete various tasks assigned by the supervisor and self-manage and push forward the progress and deliverables of the projects. *實際薪資會依學經歷背景及相關工作經驗核薪

Digital Advertising Specialist Are you ready to turn marketing strategies into enchanting ad campaigns? Join our team as a Digital Advertising Specialist and work your magic across a variety of platforms beyond just Google, Meta, TikTok, and Amazon. Dive into daily data analysis, create captivating reports, and stay ahead of global trends. You'll skillfully manage digital ad accounts, highlighting our brand's voice on numerous platforms. In this role, you'll have the chance to explore various advertising formats and build effective e-commerce sales funnels. Our team provides opportunities to develop strategies, execute ads, analyze data, and refine approaches. From crafting innovative strategies for markets around the globe to analyzing competitors, you’ll steer our brand to victory. If you’re passionate about digital advertising and eager to make an impact, we want you on our team! Join us and turn your creativity into captivating campaigns that drive success. 準備好將行銷策略變成吸引人的廣告活動嗎？加入我們的團隊，成為數位廣告專員，展現你的魔力，在Google、Meta、TikTok、Amazon等各種平台上發光發熱。深入分析每日數據，創建引人入勝的報告，並緊跟全球趨勢。你將熟練管理數位廣告帳戶，讓我們品牌的聲音在多個平台上大放異彩。 在這個角色中，你將有機會探索各種廣告形式並建立有效的電商銷售漏斗。我們的團隊提供制定策略、執行廣告、分析數據和調整優化的機會。從為全球市場制定創新策略到分析競爭對手，你將引領我們的品牌走向勝利。 如果你對數位廣告充滿熱情並渴望產生影響，我們需要你！加入我們，將你的創意轉化為推動成功的迷人活動。 Responsibilities: 1. Campaign Management: -Create and manage digital advertising campaigns across various platforms such as Google, TikTok, Amazon, Meta, and others as needed. -Develop and implement ad strategies to meet marketing objectives. 2. Data Analysis and Reporting: -Analyze campaign performance data daily to optimize ad spend and improve ROI. -Produce detailed reports and insights on campaign performance. 3. Strategic Planning: -Craft and execute digital advertising strategies for different markets, including the US, UK, and Germany. -Collaborate with cross-functional teams to align advertising strategies with overall marketing goals. 4. Performance Optimization: -Continuously optimize campaigns to enhance performance and achieve key performance indicators (KPIs). -Implement A/B testing and other methodologies to improve ad effectiveness. 5. Creative Development: -Work with creative teams to develop compelling ad creatives that resonate with target audiences. -Ensure all ad content is aligned with brand guidelines and standards. 6. Trend Monitoring: -Keep up-to-date with the latest trends and technologies in digital advertising. -Apply new techniques and tools to improve campaign performance. 7. Communication and Collaboration: -Communicate effectively with internal teams and external partners. -Provide insights and recommendations to senior management based on campaign analysis.

加入我們這個快速成長的團隊，你將擁有參與全球市場電商的獨特機會！我們的業務橫跨北美、歐洲、日本和澳洲，每一個市場都充滿了挑戰與機遇。我們重視每位成員的個人特質，將根據你的能力、興趣、專業背景和職涯發展目標，量身訂做你的工作內容。在這裡，你將會接觸到各式各樣的工作項目：有的你會得心應手，有的則會在實戰中學習成長，甚至有些工作項目看似困難，卻能激發你的潛力和勇氣。 不論你是數據分析的新手，還是行銷策略的老手，只要你擁有學習的熱情和思考的能力，勇於面對數據和資料整理的挑戰，你就是我們正在尋找的夥伴！在我們這個快節奏的工作環境中，缺乏相關工作經驗不是問題，我們更重視的是你的學習態度和成長潛力。 來吧，如果你渴望在全球電商領域裡探索未知，迎接挑戰，就足夠拿起你的履歷，加入我們的冒險之旅！讓我們一起在這個變化萬千的數位世界中找到自己的定位，開創無限可能。 【主要工作職責】 1. 日常巡店、帳號安全維護及海外電商平台業務操作管理： 包括Amazon、Walmart、Target、Newegg、Wayfair及品牌官網Shopify等平台的日常管理。 2. 商品管理： 協同Product Manager，商品上下架與整理標題文案及圖檔，處理產品分類與定位，並定期更新、維護及管理。 3. 促銷活動及銷售規劃： 協同Marketing/Product Manager規劃促銷檔期活動，協同Product Manager/Designer規劃銷售重點、商品圖及詳情頁。 4. 庫存及採購管理： 根據貨物或商品的庫存量及銷量，執行預測及採購作業。 5. 物流及倉儲管理： 處理物流事項，進行倉儲管理作業（銷售預估，訂貨/出貨安排），與國外第三方倉庫溝通調度和其他運輸相關事宜。 6.數據分析及報表製作： 電商平台及品牌官網日常銷售數據整合分析及報表製作，定期進行競品分析與長短期銷售預估與數據分析。 7.平台廣告學習及應用： 學習和管理各電商平台的廣告工具，確保Kitchen Mama產品在各平台上的銷售表現最大化。 8.專案執行： 主管交辦以及其他專案的執行。

Are you a financial expert passionate about driving growth and ensuring financial stability? Do you thrive in a fast-paced environment where your insights make a real impact? We're seeking a highly motivated Senior Accountant/Associate Manager to join our dynamic team and play a key role in shaping our financial future. What You'll Do: - Assist in budget preparation and control and provide strategic financial advice. - Plan and review company accounting workflows to enhance financial processes. - Prepare and analyze financial statements monthly and review any irregularities. - Handle daily accounting transactions and ensure timely entries. - Manage monthly, quarterly, and annual closings and liaise with auditors and tax consultants to ensure compliance with IFRS and statutory requirements. - Coordinate with the Business/PM team on contracting and payment terms and provide financial insights to support business decisions. - Lead financial projects, such as system implementations and process optimizations, and handle day-to-day tax-related matters, including invoicing and tax filings. - Conduct ad hoc financial analyses and participate in risk management meetings to aid in corporate risk management. What You’ll Need: - A Degree in Accounting, Finance, or Business. - Proficiency in Microsoft Excel/Word, PowerPoint, and Google Sheets - Experience with Oracle NetSuite is highly advantageous. - Strong knowledge of accounting principles, standards, and financial reporting norms. - Previous experience in retail accounting or with multinational trading companies is beneficial. - Excellent communication skills, with the ability to clearly explain financial data and analysis to stakeholders. - Self-motivated, independent, and well-organized with a strong sense of responsibility.

主要工作職責： 協助預算準備和控制： 協助預算的制定和監控，並提供戰略性的財務建議。 會計流程管理： 協助計劃和審查公司的會計工作流程，提升財務流程的效率。 財務報表準備和分析： 每月準備和分析財務報表，並檢查任何異常情況。 日常會計交易處理： 處理日常會計交易，確保及時和準確的記錄。 月度、季度和年度結算： 協助月度、季度和年度結算，並與審計師和稅務顧問合作，確保符合IFRS和法規要求。 業務協調： 協助與業務/產品經理團隊協調合同和付款條款，並提供財務見解以支持業務決策。 財務專案和稅務管理： 協助財務專案，如系統實施和流程優化，並處理日常稅務相關事宜，包括開票和報稅。 臨時財務分析和風險管理： 根據需要進行臨時財務分析，並參與風險管理會議以協助公司風險管理。 成本會計導入： 協助導入和維護成本會計系統，確保成本準確計算和報告。