新北市板橋區經歷不拘大學以上待遇面議
About this job
We are looking for an Implementation Manager to join our Core Network team. In this role, you will oversee and manage the successful implementation and deployment of core network solutions for our customers. You will act as a key liaison between the technical teams, customer stakeholders, and internal Ericsson teams, ensuring that projects are delivered on time, within scope, and meet the highest quality standards.
As an Implementation Manager, you will lead a cross-functional team, provide project leadership, and ensure that our solutions meet customer requirements while also identifying opportunities for continuous improvement.
What you will do
Implementation Management: Lead end-to-end implementation of core network solutions, ensuring on-time delivery of customer requirements, scope, and quality standards. Develop and manage project plans, timelines, and resource allocation.
• Customer Interaction: Serve as the main point of contact for customers, ensuring clear communication regarding project status, risks, and delivery expectations. Build and maintain strong customer relationships.
• Team Leadership: Coordinate internal resources and third-party partners to ensure successful project execution. Provide leadership and guidance to project teams, including engineers, technical specialists, and support teams.
• Risk & Issue Management: Proactively identify and address risks and issues that may affect project delivery, taking corrective actions to mitigate any impacts.
• Quality Assurance: Ensure all deliverables meet Ericsson’s quality standards and customer expectations, managing and monitoring implementation processes to ensure adherence to best practices and industry standards.
• Documentation & Reporting: Maintain detailed project documentation, ensuring transparency and traceability throughout the lifecycle of the project. Provide regular project updates and reports to senior management and customers.
• Continuous Improvement: Identify opportunities for process improvements and efficiency gains in implementation practices. Drive initiatives that contribute to the evolution of the implementation methodology.
What you will bring
• Education: Bachelor’s or Master’s degree in Telecommunications, Engineering, Computer Science, or a related field.
• Experience in network implementation, project management, or technical leadership roles in the telecommunications industry.
• Hands-on experience with core network technologies (e.g., 4G, 5G, IMS, VoLTE, EPC, etc.) and knowledge of telecom network architecture and design.
• Proven track record of managing complex network deployment projects from planning to execution.
• Certifications: PMP, Agile, or other project management certifications are a plus.
• Skills:
o Strong project management skills with proficiency in tools such as MS Project, JIRA, or similar.
o Excellent leadership, communication, and interpersonal skills.
o Problem-solving and analytical skills with the ability to manage competing priorities.
o Ability to work in a fast-paced environment and handle pressure effectively.
o Familiarity with Ericsson’s core network solutions and products is highly desirable.
• Languages: Proficiency in English (both spoken and written) is essential. Additional languages are a plus.