泰陽運通股份有限公司

空運文件操作人員 具同行操作經驗3年 電話接聽與人員接待事項 文件或資料輸入建檔處理 文件檔案資料處理、轉換及整合工作 英文可與國外Email聯繫,傳輸文件給國外 其他空運部工作 熟悉下面觀念為佳: 出口貨物報關 進出口報關管理 熟悉進出口業務 國際貿易基本概念

承攬國內外廠商之進,出口,三角貿易等貨物海陸空運輸及倉儲貿易配送業務 有相關工作經驗者佳 !! 歡迎貿易公司業務!! 業績獎金依業績調整. 1. 開發潛在客戶，拓展市場，以達成業績目標。 2. 定期拜訪客戶，維繫穩定客戶關係。 3. 負責國內外業務接洽及訂單處理。 4. 負責報價，並處理帳款回收相關事宜。 5. 負責業務推展，傳達及說明公司各項業務。 6. 提供運輸服務的建議。 7. 提供售後服務，處理客戶端之問題，給予完善的處理。 8. 察覺客戶交易之異常狀況，並負責客訴問題之處理。

業務/CS ***Job Description –– The Customer Service Representative utilizing a high energy approach, requires good communication skills. –– The CSR will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. –– Providing excellent customer service is essential in this position. –– Customer Service, industry experience, and some college coursework preferred but not required. ***Duties and Responsibilities: –– Help manage current customer accounts. –– Deal with a high volume of inbound and outbound phone calls. –– Maintain relationships with carriers and customers. –– Provide exceptional customer service to customers and carriers. –– Solve customer and carrier problems and help resolve issues. –– Provide shipment quotes for customers and set up shipments as required by customers. –– Excellent multitasking skills within their work space as well as computer software programs. –– Be a professional representative of our company that other employees look up to. ***Job Requirements: –– High quality written and verbal communication skills –– Good communication both in Chinese & English –– Ability to adapt to changes in the work environment –– Accurate and able to produce quality work –– Dependability –– Problem solver and Proactive team worker –– Ability to work in teams and open to others‘ views –– Show respect toward others with cultural differences –– Office computer software skills –– Ability to apply common sense understanding to carry out instructions ****** 1. 處理客戶訂單，保持與客戶間之聯繫，安排並追蹤客戶出貨資訊 2. 負責海,空運進出口報關之前置作業，並匯整文件提供給OP人員後續相關事宜 3. 與國外代理溝通運費及傳遞客戶運輸需求，異常處理及連繫外站協調跟催貨物 4. 掌握所有出貨資訊，協助業務人員及OP部門之間，扮演重要橋樑及窗口 5. 其他主管交辦事項