拓領環球運輸股份有限公司

1. 開發新客戶以及維護既有客戶，達成年度個人業績目標。 2. 達成個人年度毛利Growth Profit業績目標。 3. 跨部門合作與海空運部門合作制定和實施戰略計劃。 4. 向潛在客戶展示，推廣和銷售產品或服務，包括進口/出口/跨國空運/海運服務。 5. 業務活動進度更新並維護客戶近況於Global CRM系統 1. Develop new relationships in an effort to grow business and help company expand 2. Maintain existing business and achieve GP growth target 3. Think critically and plan to assure business wins by leveraging cross function cooperation 4. Represents the company in a professional manner, including presentations to the customers and representation at industry events. 5. Incorporate the daily use of the Global CRM platform to document sales activity and relevant customer business details

1.Develop and execute the country sales plan in line with the country budget, ensuring all sales KPIs and ROI targets are met or exceeded. 2.Lead, mentor, and develop the sales team, fostering collaboration within sales and across product functions and branches/country levels. 3.Personally engage with key customers to drive growth and manage a limited portfolio of accounts. 4.Implement, coordinate, and follow up on global and regional initiatives, ensuring alignment with the One Toll strategy. 5.Monitor and measure sales performance metrics such as quotations, hit ratios, and sales achievements, and provide regular reports and recommendations to regional heads. 6.React to changes in the business and market environment by redesigning sales plans/processes to achieve growth targets, while ensuring high levels of customer satisfaction and corporate brand awareness.

1. Lead and Communicate with account to understand customer’s requirement. 2Manage the operation to meet or exceed minimum performance requirements agreed with the customer. 3.Coordinate with operation team for carrier booking/space/rate/vessel schedule and all related matter. 4.Implement new operations for the customer as required to accommodate growth and changing business requirements, e.g. space arrangement, market information collecting, etc. 5.Monitor freight progress to ensure smooth execution as per the plan, providing timely updates on cargo status to clients. 6.Maintain good relationship with customers and all stakeholders. 7.Propose, devise and develop continuous improvement initiatives to benefit both the customer and company

To strategically manage and oversee operational aspect of a selected pool of Strategic Customers particularly the Global Strategic Accounts so as to ensure operational excellence. 【Responsibilities】 *Operational Management Oversee Ocean Product operations to ensure alignment with customer agreements. *Performance Analysis and Improvement Analyze KPIs and identify areas for improvement. *Standard Operating Procedures (SOPs) Maintain and update SOPs to meet team needs. *Communication and Liaison Act as the main contact for day-to-day operational issues. *Team Leadership and Training Lead and train teams to ensure excellent customer service.

Sales Leadership & Revenue Growth 1.Develop and execute a robust sales strategy to drive revenue and margin growth. 2.Lead the branch’s sales team to achieve monthly, quarterly, and annual targets. 3.Identify and secure new business opportunities across ocean, air, and logistics services. 4.Build and maintain strong relationships with key clients, prospects, and industry partners. 5.Collaborate with regional and global teams to support strategic account development. Market Development 1.Analyze local market trends and customer needs to identify growth opportunities. 2.Represent the company at industry events, trade shows, and networking functions. 3.Expand the company’s footprint in Southern Taiwan through targeted outreach and partnerships. Customer Solutions & Retention 1.Work closely with operations and customer service teams to deliver tailored logistics solutions. 2.Ensure high levels of customer satisfaction and retention through proactive engagement. 3.Resolve escalated customer issues and ensure service excellence. Branch Oversight 1.Oversee branch operations to ensure alignment with commercial goals. 2.Monitor performance metrics and implement continuous improvement initiatives. 3.Ensure compliance with company policies and local regulations. Team Development 1.Recruit, train, and mentor sales and support staff. 2.Foster a high-performance culture focused on accountability and results. 3.Conduct regular coaching and performance reviews.