美商艾科斯羅國際股份有限公司台灣分公司

1. RESPONSIBILITIES: • Provide software support and assistance to customers and conduct evaluation to find solutions to customers' modification requests for existing machines. • Work in close collaboration with Product Marketing Management (PMM) team to ensure strategic business objectives are met. • Generate the machine software application and guarantee stability and compliance to customers' specifications. • Provide onsite customer support in solving machine software issue. • Test and qualify software to ensure quality machine software both internally and at customer site. • Work closely with other engineering groups to evaluate the interface between hardware and software and the operational and performance requirements of the overall system. • Support and train customers and service engineers on machine software feature. • Any other ad-hoc assignments within the scope of main objectives. 2. ESSENTIAL QUALITY EXPECTATIONS: • Proactively identify opportunities for improvement. • Seek for continuous improvement in own job processes. • Provide accurate reporting. 3. AUTHORITY: • Authorized to Cohu MY Software Engineering source code and documents that is needed to fulfil the objectives and responsibilities. • Authorized to discuss technical solution with customer directly and feedback to related department.

1. Main Objectives • Serve as key point of contact for the customer and company engineering organization • Manage customer and development projects to ensure customer and company success • Manage Development activities with cross-functional groups to ensure the projects are within the defined specifications, cost and delivery schedule • Own and present technical data, concepts, and specifications to customers • Provide timely update to management and project requestors with the clear status of the development projects 2. Responsibilities • Interface and engage with customers at the technical and end-user level • Translate the information, request or specification given by requestors into the project requirement • Prepare cost estimate for engineering hours, prototype spending and final system cost • Drive the DFMEA, Risk Assessment and brainstorming for new system or feature development • Preparation, planning and coordination of project tasks to ensure compliance with its requirements, schedule and cost, with involved task managers and engineers • Management and coordination of the development materials and tools • Ensure complete verification and validation, with proper hand-over to operation and field service team including the necessary technical documentations and training • Communication of development project related information to other stakeholders • Interface with upper management, engineering, sales, and field service to ensure projects have adequate resources, communicate status, and to coordinate resolution of technical issues • Any tasks that may be assigned to you from time to time