國家地理服飾 零售營運北區區經理 National Geographic Apparel_Area Retail Manager(North)

◆ MAIN PURPOSE 1. To manage retail stores to achieve sales target and KPIs. 2. To ensure retail operation, presentation excellency, and stock accuracy. 3. To oversee the customer service and maximize the CRM. 4. To recruit and develop retail staff capability/performance and retain good talent. 5. To collaboration with Landlord for contract management, brands exposure & promotion, sales maximization, and other relevant tasks. 6. To collaboration internal departments for sales maximization, retail operation .excellency, brand exposure, and other relevant tasks. ◆ KEY RESPONSIBILITIES 1. Manage annual sales plan and execute into daily basis to reach target and KPIs. 2. Oversee all retail operation execution and lead process improvement initiatives to ensure excellency of store environment including VM, stockroom and others. 3. Oversee stock for accuracy and co work with Merchant for stock abundance and mixture for the sales maximization. 4. Manage all relevant retail reports for store operation and office operation. 5. Oversee CRM including customer service and retention. 6. Manage retail store staff including recruitment, training, and development. 7. Manage offline store contract for best deal. ◆ QUALIFICATIONS • 8 years working experience and minimum 3 years retail management experience in fashion brands. • Sales and CRM driven with CRM experience and proven performance. • Capable of Office tool including word, excel and power points. • People sensitivity so as to lead team flexibility. • Well communication both externally and internally. • Fluent in English.