Application Engineer

【Basic Qualifications】 • LabVIEW CLAD or equivalent capability. • Bachelor’s degree in engineering or a related technical field. • Problem-solving abilities and the capacity to think critically and analytically to identify and resolve technical issues. • Proficiency in written and spoken English, with excellent communication skills. • Strong customer focus and a passion for delivering high-quality service and support. • Excellent communication and interpersonal skills to effectively convey complex technical information to both technical and non-technical stakeholders. 【Preferred Qualification】 • Proficiency in other programming language, e.g., C#, Python, etc.… • Experience in NI product integration will be a Plus. • Demonstrated experience in developing and delivering technical presentations and training. • Strong project management skills to oversee the implementation of technical solutions and ensure customer satisfaction. 【Key Responsibilities】 • Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions. • Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs. • Conduct product demonstrations and provide technical training to customers and sales team members. • Support MKT to participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers. • Conduct system integration project to deliver start-up kit for customer success in different industry applications. • Collaborate with the sales team to identify opportunities for product improvement and development based on customer feedback and market trends. • Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.