Field Service Engineer

Organization & Role LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical. Responsibilities • Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement. • Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance. • Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately. • Work closely with other internal field services/applications, support local/regional customers. • Troubleshoot test stations, test fixtures and test applications in Service lab environment. • Calibration and maintenance of test stations and capital-intensive test equipment(s). • Mechanical aptitude for assembly, disassembly, and debugging of minor mechanical issues. • Support Aad-hoc requests addressed from management team if any.