English-Indonesia Customer Service

【Work content】 1. Respond to customer messages online (FB, LINE) 2. Operate the backend system to arrange orders 3. Handles follow-up issues related to consumer purchases (product changes, returns, customer complaints, logistics tracking) 4. Basic computer word processing and familiarity with office software (Ms.Word /Ms.Excel) 5. Compile customer needs or problems and report them to relevant departments and make suggestions for improvement 6. Daily operation, maintenance, and management of the community to enhance company process 【Capacity requirements】 ▲ Fluent in English ▲ Fluent in bahasa Indonesia ▲ Fluent in Chinese (Plus Point) 【Basic benefits】 ▲Labor insurance + health insurance + labor retirement 【Working hours】 ▲Flexible shift scheduling Morning shift/evening shift/holiday 【Interview Rules】 ▲On-site interview "Face to Face" ▲Simple resume with paper copy 【Attention】 This job is extremely challenging, and without the right IQ and EQ, it's impossible to handle. It requires intense focus, patience, and a strong ability to learn.