1. 負責既有世界級代工客戶的OEM專案進行與相關業務活動,推展與開發新客戶之合作機會。
2. 連結客戶與各部門間的橋樑,促進跨部門與功能小組的協作,推動專案之執行與完成。
3. 針對所負責之客戶規劃發展策略,以既有產品與新品開發等面向完成業績目標。
4. 整合內部資源進行新產品規劃或專案提報,協助釐清與滿足客戶產品功能、規格、品質、價格等需求。
5. 掌控與負責新產品開發專案之規劃、開發、試產及開發進度,並且在導入後管理相關業務活動。
6. 執行開發階段各項會議策劃、召集、記錄及進度跟催等工作,管控專案進度,確保專案符合時程規劃。
7. 反應與協調客訴問題,與相關團隊合作提出解決之道,以提高客戶滿意度。
Job Description
1.Responsible for OEM projects and related business activities for existing world-class contract manufacturing clients, while exploring and developing cooperation opportunities with new clients.
2.Serve as a bridge between clients and various departments, facilitating cross-functional collaboration and driving project execution and completion.
3.Plan development strategies for assigned clients, achieving performance objectives through existing product offerings and new product development.
4.Integrate internal resources for new product planning or project proposals, aiding in clarifying and meeting customer requirements in terms of product functionalities, specifications, quality, and pricing.
5.Oversee and manage the planning, development, trial production, and progress of new product development projects, and handle relevant business activities post-launch.
6.Execute planning, organization, documentation, progress tracking, and follow-up for various development phase meetings, ensuring project progress aligns with schedule planning.
7.Address and coordinate resolution of customer complaints, collaborate with relevant teams to propose solutions, and enhance customer satisfaction.
1.Present and sell cable and harness products to current and potential customers.
2.Conduct required market survey and marketing plan to support sales growth.
3.Develop business in new market or territory.
4.Penetrate target accounts for cable products and project selling.
5.Lead/ do necessary communication between oversea factory and customer for custom projects from initial phase to production phase.
6.Help to communicate quality requirements / issues and solve customer quality complaint.
7.Driving new products development plan.
8.Others as assigned by upper management.
9.Need to travel on business globally.
Synology's portfolio of NAS, IPSAN, networking, and surveillance solutions have already been deployed millions of times around the world. While the bulk of B2C markets may be driven through marketing efforts, B2B is a whole different world, requiring the expertise and careful handling by Synology's Sales Team. Building trust, reputation, and close working ties with local partners is a key ingredient to delivering results.
Synology is rapidly expanding in Korea Region and is seeking multi-tasking experts that can help us drive results in local markets. As a Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you'll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in Korea
- Regularly visit local channel partners and maintain customer relationships
- Conduct market research, account and order operations, and report accordingly
- Develop business in Korea, including product analysis and presentations, pre-sales consulting, project management and channel promotions
• 開發與維護歐美市場客戶,推廣醫療與工業相關產品。
• 參與國際展覽(醫療器材展、工業設備展等),蒐集市場情報與開發潛在客戶。
• 負責報價、合約、訂單、出貨與帳款追蹤,掌握整體專案進度。
• 與研發、工程與生產團隊協調,提供客戶最合適的解決方案。
• 定期分析歐美市場趨勢,提出產品改進及銷售策略。
• 主管交辦之其他海外業務相關事項。
• Develop and maintain customer relationships in the European and American markets, promoting medical and industrial products.
• Participate in international trade shows (e.g., medical equipment exhibitions, industrial equipment exhibitions) to gather market intelligence and identify potential customers.
• Handle quotations, contracts, orders, shipments, and payment follow-ups to ensure overall project progress.
• Coordinate with R&D, engineering, and production teams to provide customers with the most suitable solutions.
• Regularly analyze market trends in Europe and the U.S., proposing product improvements and sales strategies.
• Perform other overseas business-related tasks assigned by supervisors.
We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its most important clients. The ideal candidate to be able to develop trust relationships with a portfolio of major clients with Total Customer Satisfaction and to enhance our competition and to drive the revenue growth.
Job Description:
1. Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters
2. Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities
3. Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives
4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
5. Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services
6. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
7. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
8. Collect market information and strategy from assigned accounts time to time