The Trade Lane Manager is responsible for overseeing and developing designated trade lanes. This role involves close coordination with overseas offices, clients, and carriers to optimize air freight operations, drive volume and profitability, and maintain high service standards.
Responsibilities
1. Manage and grow assigned trade lanes (e.g.,TWN - US/EU) for air freight.
2. Analyze lane performance metrics such as volume, profit, and cost; develop improvement plans accordingly.
3. Collaborate with global offices and partners to ensure smooth transport operations, service reliability, and cost control.
4. Develop and maintain strong relationships with airlines, agents, and logistics service providers.
5. Support the sales team with pricing, project development, and trade lane promotion activities.
6. Monitor market trends, competitor pricing, and flight capacity; provide strategic recommendations.
7. Prepare regular performance reports and present insights to senior management.
Qualifications
- 3 years working experience in air freight, trade lane management or business development.
- Solid understanding of international air freight procedures, customs regulations and compliance.
- Fluent English in Speaking/Reading/Writing
- Proficient in Excel, PowerPoint, and shipment tracking tools.
- Strong communication and coordination abilities.
- Negotiation and supplier management
- Analytical thinking and reporting capability
-Time management and multitasking
Job Responsibilities:
• To fully understand the needs of clients and transform the opportunities to businesses.
• To identify business opportunities and generate pipelines by joining exhibitions, delivering insurance talks and presentations etc.
• To maintain and develop good relationships with clients by pro-active interactions with clients, leading regular review meetings, and visits to clients.
• To maintain and develop good relationships with insurance companies in order to generate more new business leads.
• To design, perform and drive marketing activities and sales initiatives such as roadshows and trainings.
• To analyze and review customer/ business data regularly.
• To ensure compliance of all business development activities.
• To handle financial dealings, such as GP booking & allocation, premium and commission aging management.
Requirements:
•It is required candidates with related working experience in insurance of marine cargo.
•It is required candidates who speak bilingual languages including English and Chinese.
鴻霖運輸集團在貨運承攬業具知名度, 空運排名前三大, 服務財富500強的公司。
我們的業務在經過完整的培圳後, 海空運皆可承攬且不限區域。
現我們要找最佳夥伴!
不用擔心有無海/空運運輸背景,
有我們的訓練課程及主管加持, 新手業務也能快速成長。
不論你是社會新鮮人, 還是其他產業的業務, Morrison會讓你
有不同的體驗, 何不試著來電跟我們的 HR 聊聊?
Responsibilities
• Prospect call preparation including company background research and other pertinent lead information
• Present, promote and sell services using solid arguments to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Cultivate existing customer relationships while gathering market intelligence
• Reach out to customer leads through cold calling
• Identify customer's buying trends and provide reports to management
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Cooperate and communicate with international agents
• Analyze the territory/market’s potential, track sales and status reports
• Keep abreast of best practices and promotional trends
• Manage supporting team to perform customer satisfaction.
- Be the single window of the global/cooperative account.
- Routing orders' follow up and communicating with shippers and overseas branches/agents.
- Identify potential sales leads or prospective prepaid customers through existing order routing business.
It's an expatriate position to Germany. The 1st year, you will work at Morrison Express Group (MEC) TWN under Sales Dept., then you will transfer to Germany and report to Regional Key Account Manager.
In this position you are the contact person for Morrisons Key Account Customer(s) and Network.
You are part of the global control tower and need to work in a team, but also need to be able to work independently and proactively.
You are first point of contact in case of questions, requests and issues related to operational activities in the region.
1. Be the first point of operational contact for assigned Key Account(s).
• Closely follow-up on shipments (air, ocean, logistics) for the Key Account(s).
• Pro-actively handle internal and external operational communication between Morrison stations and the Key Account(s).
• Build towards a trusted advisory position to the Key Account(s).
• Ensure a quality operation from Morrison and Morrison agents in the region.
• Respond to operational questions, request and issued related to these accounts.
2. Identify commercial business opportunities and transfer such leads to the Key Account Manager.
3. Monitor, Maintain, Consolidate shipment data for the Key Account.
4. Work on continuous improvement of operational and financial processes.
• Make sure SOP’s are up-to-date and requirements are met by all stakeholders.
• Identify Potential risk in the supply chain and consult with Morrison and customer to minimize this risk.
• Monitor timely and correct invoicing of Morrison’s regional activities.
5. Proactively execute and monitor shipments based on Service Level Agreements.
6. Ensure that data quality is at high levels and prepare various reports for the Key Account to support decision making and QBR’s.
7. Prepare timely daily reports for Key Accounts in line with SOP.
8. Monitor timely & correct invoicing of MEC’s regional activities.
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Qualifications:
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◼︎ Bachelor's degree or higher and 2+ years of experience in freight forwarding
◼︎ MUST fluent in Mandarin Chinese, English and German.
◼︎ Excellent communication, interpersonal, and project management skills.
◼︎ Knowledge of air freight procurement would be a plus
1. 執行倉庫貨物進、出、退、存作業,遵守作業SOP
2. 熟悉庫存系統操作與作業流程,確保作業品質正確
3. 懂進出口報關與保稅倉作業
4. 管理各項作業成本與問題改善、風險預測、應變處理
5. 有團隊帶領能力,教導同仁現場作業.凝聚士氣
6. 主管交辦事項
Supervises and coordinates activities of workers including receiving, storing, inventorying, pulling, packing and shipping materials, supplies, tools, equipment, and parts, in the warehouse.
• Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Maintains harmony among workers and resolves issues.
• Completes performance appraisals on direct reports semi-annually and provides on-going feedback on work performance.
• Advises and enforces safety regulations
• Other duties as assigned
*** 聯邦快遞獲評選為怡安台灣最佳僱主、最佳致力於員工敬業度僱主、以及財富雜誌全球最受推崇的公司,歡迎您加入聯邦快遞的大家庭 ***
Preferably industries: Logistic, Supply chain, Transportation, Shipping, Manufacturing
Preferably experience in: Technology, AI and Semiconductor sales
What you will be responsible for:
Deliver Global Sales Growth: Achieve and exceed worldwide sales targets by implementing effective enterprise sales and business development strategies.
Strategic Account Development: Build, expand, and retain enterprise customer accounts across regions through tailored account plans and consultative engagement.
Customer Acquisition & Retention: Drive new business opportunities while strengthening existing customer relationships to maximize lifetime value.
Consultative Pre-Sales Engagement: Lead discovery sessions to understand customer needs and translate them into compelling proposals and solutions.
Solution & Proposal Management: Develop customized commercial proposals, pricing strategies, and value-based solutions to address client requirements.
Global Account Activation: Oversee seamless onboarding and activation processes for new enterprise clients to ensure a positive customer experience.
Post-Sales Partnership: Provide ongoing account management, issue resolution, and performance reviews to sustain customer loyalty and satisfaction.
Market & Competitor Intelligence: Monitor global market dynamics, competitor strategies, and emerging trends to refine sales approaches and maintain a competitive edge.
Cross-Functional Collaboration: Partner with product, operations, and marketing teams to align go-to-market strategies and deliver integrated client solutions.
You will be a great fit if you:
Hold a Bachelor's degree or equivalent
Preferably industries: Logistic, Supply chain, Transportation, Shipping, Manufacturing
Has 5 years and above of professional experience in commercial or industrial sales
Have experience in Technology, AI and Semiconductor sales
Must have regional exposure and MNC environment
Knowledge, Skills and Abilities
Strong presentation skills
Proven expertise in influencing, persuading, negotiating and decision making
Strong in written & verbal communication
Comfortable networking with anyone
1. Customer Relations: Communicate with customers to address inquiries, provide product information, and resolve issues promptly.
2. Sales Coordination: Collaborate with the sales team to track sales leads, follow up with potential customers, and update CRM systems.
3. Data Analysis: Generate sales reports, analyze sales data, and provide insights to help optimize sales strategies.
4. Administrative Support: Assist the sales team with administrative tasks, including scheduling appointments, managing calendars, and preparing sales documents.
- Customer service involves responding to and addressing all customer needs.
- Offering shipping instructions and cost estimates to international offices and agents.
- Reviewing billing information.
- Monitoring adherence to each customer's SOP
- Inputting and maintaining information on the customer platform.