Would you like to be part of a team transforming the way people buy a car? Are you business savvy and have the ability to work autonomously in an environment that is fueled by creativity and problem solving?
Tesla is reinventing the trade-in and used car team business, and we are looking for innovators to help us in this endeavor.
The right fit for this role will own maintaining and evolving a business model geared to capture and grow sales in conjunction with other sales leaders, be responsible for the execution of a team of Used Car Advisor.
Responsibilities
- Responsible for driving sales metrics (Advisors’ response times to inquiries, gross sales, reducing cancellations, customer experience survey results, etc)
- Collaborate with other used car team business leaders to achieve industry leading customer loyalty results
- Work cross-functionality with the other organizations within Tesla (retail stores, field delivery, document, trade-in, auto finance teams) to best establish workflows and ensure these workflows are the best available
- Participate in testing of new, updated and innovative processes
- Partner closely with the delivery team lead for used vehicles to optimize the end-to-end customer journey from order to delivery day
- Communicate data-based performance metrics in team meetings and as needed by the business
- Resolve customer concerns and escalations as needed
We are seeking a passionate Marketing Specialist in Kaohsiung to drive regional marketing initiatives and execute customer events that strengthen Ferrari’s presence in Southern Taiwan. This role is hands on and collaborative, working closely with internal teams and partners to deliver premium activations in line with Ferrari’s brand standards.
Key Responsibilities
Regional Marketing & Event Support
• Provide operational and logistical support for local test drive events, boutique-scale customer gatherings, and regional driving experiences.
• Participate in pre-event preparation, including supplier briefings, material packing, and transport coordination.
• Ensure all event touchpoints reflect Ferrari’s global brand identity and meet customer experience expectations.
Marketing Operations & Content Support
• Assist in the execution of marketing campaigns to enhance Ferrari’s visibility and engagement in the Southern Taiwan market.
• Coordinate with internal teams, external vendors, and event partners to ensure seamless execution of marketing initiatives.
• Support the marketing team in implementing communication and content strategies tailored for the region.
• Work closely with the sales team to support customer journeys and event-related follow-ups.
• Contribute to CRM initiatives and assist with organizing customer data entry and post-event tracking.
Reporting & Administration
• Support the preparation of event recap reports, regional activity summaries, and internal marketing documentation.
• Track basic KPIs and gather customer feedback from regional events.
• Assist in handling administrative tasks such as purchase requests, quotations, and payment processing related to regional marketing.