• Work with product team to develop solutions to meet customer needs, respond to customer RFI, RFQ and tenders
• Respond to new customer enquiries
• Respond to customer complaints
• Fulfill sales KPI
• Assist in account receivable issues
• Develops sales plan/strategy/activities to achieve target budgets
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms
• Prepare and realize planned sales calls
• Responsible for product targets
• Ensure adherence to ISO standards in line with corporate instructions
• Provide assistance in company set up and prepare related documents
• Collect KYC documents and work closely with the compliance team
• Handle customers’ enquiries by phone and email
• Coordinate with other office to handle incorporation and ongoing applications
• Verify and update clients’ information into system