【Language Pairs】
Source: English
Target: Czech, Danish, Hebrew, Hungarian, Latvian, Lithuanian, Norwegian (bokmål), Slovene, Turkish
【Translator】
1. Expertise in IT & Marketing
2. Experienced in localization
3. Native speaker of target language
4. Willing to use and learn CAT tools
5. Uses Windows operating system
6. On-time delivery
7. Looking for long-term cooperation
8. Reachable through Skype
9. Accepts PayPal as a payment method
10. Holds Resident Certificate and Work Permit if residing in Taiwan
【Reviewer】
1. Expertise in IT & Marketing
2. Familiar with CAT tools
3. Native speaker of target language
5. At least one year of localization experience
6. Uses Windows operating system
7. Detail oriented and on-time delivery
8. Looking for long-term cooperation
9. Reachable through Skype
10. Accepts PayPal as a payment method
11. Holds Resident Certificate and Work Permit if residing in Taiwan
4-Year University Degree in any discipline; preferably experience in studying abroad
Fluent and/or adequate in professional Oral and Written English
With passion and motivation working with kids ranging from preschool to primary school
Likes to make an impact and influence with education and educators
Can work under stress, and is deadline orientated; has a great sense of responsibility
Can understand and tolerate variety of working culture and have proficient understanding of people skills of different culture
Is flexible with working time and has the ability to quickly adapt to changes and uncertainty
Proactive and takes the initiative on different tasks at work
Can work independently when necessary when skills sets matures
Has good time management ability to shift working tasks comfortably
Not afraid to make mistakes, ask questions, and learn from mistakes
Can share routine loading or tasks of the Education Manager
Has good working knowledge or curriculum development structure or has the willingness to develop skill set and knowledge towards curriculum development and structure
1. Provide or edit copy for user-facing technical and product material and documentation
2. English copy writing for marketing communications including but not limited to blogs, eDM, website content, videos, social media posts, app store descriptions
3.Multi-language content management
工作職責:
1. 根據客戶資料評估、分類和彙整案件。
2. 與美加的跨國團隊合作,為潛在客戶提供專業法律諮詢服務。
徵才要求:
1. 具有出色的英語寫作技巧(具有英語寫作經驗者優先錄用)。
2. 高度重視細節並具有出色的客戶服務技能。
3. 能夠在短期快速學習並獨立工作。
4. 能高效、準確地處理大量案件。
5. 具應變能力及抗壓性。
6. 畢業於國內外英語相關研究所佳。
Job responsibilities:
1. Evaluate, categorize, and organize cases based on potential clients' profiles.
2. Collaborate with the international teams to provide professional legal consultation for potential customers.
Requirements:
1. Excellent English writing skills (prior English writing experience will be a huge plus).
2. Strong attention to detail and outstanding client service skills.
3. Ability to learn quickly and work independently under tight deadlines.
4. Ability to handle a large volume of cases efficiently and accurately.
5. Be adaptable and stress-resistant.
6. Master degree holders in Writing/Translation/English are highly preferred.
公司福利:
1、金-保障年薪14個月、三節獎金、生日禮金、員工推薦獎金等。
2、時-可彈性上下班。
3、休-通過試用期後即享9天有薪特休 (優於勞基法,依到職日按比例發放)。
4、身-每年尊爵健檢乙次。
5、食-提供膠囊咖啡/零食櫃/每週2次手搖飲/每季部門聚餐乙次。
6、行-免費機車停車格 vs 停車補助可任選。
7、育-補助工作相關之培訓課程。
8、樂-享受不定期之國內團體活動。
9、伴-與自世界各地的英語專業青年共同創造未來。
HYTE - Customer Experience Associate Wanted! ☺應徵時請務必附上英文CV☺
♦Bring Your Passion to Customer Support!
We’re looking for a Customer Support Specialist who’s friendly, proactive, and ready to make a difference. You’ll be the go-to person for our customers — helping them solve problems, feel heard, and stay happy.
♦Why Join HYTE?
-Make a Real Impact – You’ll be the first point of contact for our customers, shaping their entire experience with our brand.
-Cross-Team Collaboration – Work closely with product, marketing teams to improve customer journeys and support content.
-Grow With Us – We’re expanding fast, and your ideas will help shape how we support our customers moving forward!
♦ What You’ll Do
☑ Customer Support: Respond to customer inquiries via email — like order questions, returns, or basic tech stuff.......
☑ Tech Assistance: Help customers resolve basic technical issues and escalate complex cases to the right teams.
☑ Relationship Building: Show empathy, patience, and professionalism in every interaction.
☑ Feedback Loop: Share customer insights and suggestions to help us improve our processes and services.
☑ Team Collaboration: Partner with internal teams to enhance the overall customer experience and refine support documentation.
♦ What You Bring
✂ Must-Have Skills:
1.Bachelor’s degree in Business Administration, Information Technology, Communications, or a related field (Associate’s degree with experience is also welcome!)
2.1–2 years of experience in customer service or technical support
3.Ability to troubleshoot basic hardware/software issues
4.Strong attention to detail and problem-solving skills
5.Familiarity with customer service tools (e.g., Zendesk)
6.Comfortable communicating in English (most through email.)
✂ Nice-to-Have Skills (Bonus Points!):
1.Experience supporting international customers
2.Background in e-commerce or tech products