「FAE, Field Application Engineer (CX) - Presentation Group」的相似工作

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Job Description: 1. LED Display System Design & Integration – Design, configure, and implement LED video wall solutions, ensuring seamless integration with ProAV systems including controllers, scalers, and signal distribution equipment.  2. Installation & Commissioning – Assistance or Lead on-site setup of LED displays (mounting, cabling, alignment, calibration) and integrate with AV-over-IP, control systems (Crestron/Extron/Q-SYS), and audio solutions.  3. Signal & Networking Management –  Manage high-resolution signal processing(SDVoE, AVoIP) , AV networking (TCP/IP, VLAN, Dante), and ensure optimized image quality, latency control, and system reliability.  4. Project & Client Coordination – Collaborate with architects, system integrators, and project managers to deliver end-to-end LED + ProAV solutions that meet client specifications.  5. Maintenance & Technical Support –  Provide post-installation support, system monitoring, troubleshooting, and ensure compliance with AVIXA/InfoComm standards and manufacturer guidelines.  Job Requirements: 1. Education – Bachelor's degree in Electrical Engineering, Information Technology, Audio-Visual Technology, or a related field. Equivalent professional experience may be considered. 2. Professional Experience – Minimum 5 years of hands-on experience in the ProAV industry (system design, integration, installation, or technical support). 3. Technical Knowledge – Proven expertise in AV signal transmission, display technologies, audio systems, and control platforms (Crestron/AMX/Extron/Q-SYS). 4. Networking & IT Skills – Solid understanding of TCP/IP, VLAN, PoE, and AV-over-IP solutions. 5. Certifications (Preferred) – AVIXA CTS/CTS-D/CTS-I, Dante Level 2/3, Q-SYS, Crestron/Extron certifications, or equivalent vendor-specific training.

· Lead the design, development, testing, and refinement of web services · Build highly responsive UI components with JavaScript/HTML/CSS and React.js, applying responsive design principles. · Create scalable front-end frameworks and architectures that evolve with product needs. · Analyze product requirements to identify core problems and propose practical solutions. · Monitor and optimize app performance for speed, scalability, and reliability · Ensure technical feasibility of UI/UX designs and collaborate cross-functionally to deliver maintainable, robust code. · Stay current with emerging front-end technologies and incorporate them where they add value. · Implement unit and end-to-end tests; produce clean, well-documented code.

【工作簡介】 御諾資訊是一家專注於半導體製造的機台數據治理、人工智慧和機器學習及數據交換平台的大數據服務公司。 我們正在尋找一位【技術支援工程師 Technical Support Engineer 】來加入我們的客戶服務團隊。這個職位的主要任務是確保客戶的問題與需求能被即時且有效地解決，提升客戶滿意度，並透過系統化流程與跨部門協作，推動產品與服務的持續改善。 【工作職責】 1. 協助客戶解決問題： - 快速解決客戶的問題以提升客戶的滿意度。 - 必要時需要出差到客戶現場解決相關問題。 2. 建立標準服務流程： - 蒐集並分析客戶問題並彙整相關報告。 - 建立標準異常排除流程。 - 建立客戶問題工單系統。 3. 建立知識庫： - 協助知識庫、FAQ、異常排除手冊的建立與優化，提升回覆客戶問題的速度。 4. 協助跨部門溝通： - 將客戶問題回饋給研發、產品開發或相關團隊，推動內部持續改善計畫。 - 了解客戶的需求並與相關部門溝通。 5. 定期提供改善報告： - 定期與主管報告客戶問題以及持續改善計畫。 【擅長工具】 -Linux, MS Windows, SQL -Network/Firewall setting

1.負責公司獨家總代理產品售前規劃 : 包含產品介紹、環境評估建議、POC測試、與後續技術支援等項目 2.負責公司獨家總代理產品售後技術服務，支援解決客戶遇到的產品技術問題、故障排除。 3.支援售後安裝建置、故障排除、使用諮詢等技術服務，並擔任產品使用教育訓練講師。 4.其他主管交辦事項。

1. 規劃相關軟硬體系統方案並整合推行、現場協助、專案進度管理。 2. 協助商務編輯規劃客戶專案需求 (產品文件、專案規劃、簡報等）。 3. 協助支援商務售前POC規劃。 4. 處理送樣並協助客戶提案設計。 5. 客戶經營、維護、聯繫與關係維持。 6. 執行主管訂定銷售策略並達成銷售目標。

1. 設備系統專案工程執行。 2. 設備維修與故障排除。 3. 例行性維護及檢測作業。 4. 主管交辦事項。

負責產品：視訊會議/專業影音/醫療相關 ● 負責客戶相關技術問題回覆,與問題現象複製及產品應用瞭解 ● 協助業務團隊進行售前Pre-Sales工作 ● 協助業務團隊解決銷售過程中的技術問題及提供售後的技術支援 ● 產品相關使用(FAQ)文件撰寫與簡易FAQ影片製作 ● 技術支援資料準備及客戶產品應用之教育訓練 ● 全球客服事務處理協助/客訴問題處理及提升客戶滿足度 ● 官方網站下載專區與產品保固維護 ● 出差支援參展產品架設與展示

【Who We Are?】 Hytech是一個年輕、充滿活力的團隊，專注於推動金融科技行業的企業技術轉型，是全球領先的管理技術諮詢公司。創新思維和扁平化的管理，讓團隊成員以公開、透明的方式自在工作，也為全球客戶提供卓越的商業價值服務。 【Why Join The Team?】 Hytech 團隊在共事的過程中核心技術會與時俱進，即時討論，並且有良好的溝通管道，扁平化管理，任何問題或意見都可以討論及合作解決。密切的與跨國同事團隊交流。 【About The Role】 隨著 Hytech 的全球規模與業務持續擴大，我們誠摯邀請Software QA Engineer軟體測試工程師加入團隊，以產品品質為導向，不斷提升服務品質。共同邁向成功。 【身為團隊的一份子您將負責】 1. Actively participate in the Scrum incremental software development process, collaborating with the development team in daily stand-up meetings, retrospectives, and reviews to ensure smooth progress in development and testing. (積極參與 Scrum 漸進式軟體開發流程，與開發團隊進行每日站會、回顧與檢視，確保開發與測試進度順利推進) 2. Break down testing tasks based on project requirements, estimate timelines and resource planning, and coordinate manual testing, automated testing, smoke testing, stress testing, UAT testing, and production validation. (依據專案需求拆解測試任務，進行時程評估與人力規劃，安排手動測試、自動化測試、冒煙測試、壓力測試、UAT 測試及上線驗證) 3. Responsible for designing, reviewing, and managing test cases to ensure test coverage and effectiveness. (負責測試案例的設計、評審與統一管理，確保測試覆蓋率與有效性) 4. Lead and manage a team of 30+ QA Engineers, overseeing task allocation, performance, and development. Collaborate closely with cross-functional teams, including R&D, Product Management, Operations, and the PMO, to ensure seamless quality assurance across the development lifecycle. (管理並領導一支超過 30 人的 QA 工程師團隊，負責工作分配、績效監督與團隊發展。與跨部門團隊密切合作，包括研發、產品管理、營運與專案管理，以確保產品開發全流程中的品質保證無縫接軌) 5. Utilize Jira for project management, tracking bug statuses, analyzing test data, identifying issues, and providing timely solutions. (運用 Jira 進行專案管理，追蹤 Bug 狀態、數據統計，並即時發現與解決問題) 6. Maintain a strong commitment to product quality, paying attention to detail while managing multiple concurrent projects. (對產品品質高度負責，注重細節，能同時處理多個並行專案) 7. Analyze and summarize online issues, optimizing testing processes to reduce future occurrences. (分析與歸納線上問題，並優化測試流程以降低未來發生率) 8. Actively communicate and coordinate to drive cross-functional collaboration and ensure product quality standards are met. (積極溝通與協調，推動跨部門合作，確保產品品質達標)

1. Co-work with Sales Team to do the Pre-Sales/Post-Sales/Training, etc. 2. Generate the Documentation/Video e.g. FAQ/Training Slides/User Guide, etc. 3. Co-work with Marketing Team on White paper/Article Writing, etc. 4. Support Exhibition including the Live demo, Key theme, Articles, and etc. 5. Co-work with PM/PQA/RD to Support Key Accounts

1. 負責對全球各區的技術人員進行產品問題技術服務，並進行教育訓練 2. 執行新產品的資料編輯製作、匯整、上傳、追蹤，以及客服品質異常資料蒐集並發佈通知 3. 負責問題回饋以及技術文件的教材製作

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. We're a performance-driven, talented and diverse team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. Job Title: Senior Security Technical Project Manager Location: Netgear Taiwan Engineering Center, Neihu, Taipei, Taiwan About the Role: As a key member of the NETGEAR Taiwan Engineering Center, you will lead initiatives to ensure the security of our home wireless networking products. This role combines hands-on technical expertise with project management responsibilities, with a strong focus on resolving security issues in existing firmware and driving the design of new security software features. You will work closely with internal teams and external partners to protect our products against emerging threats and maintain a high standard of security across our product lines. Key Responsibilities: • Identify, investigate, and drive mitigation of security vulnerabilities in existing firmware in a timely and effective manner. • Collaborate with third-party vendors, ODM partners, and in-house engineering teams to resolve security issues and coordinate timely delivery of solutions. • Lead and coordinate the design and implementation of new security software features, ensuring alignment with current threat models and product architecture. • Monitor the latest security trends, vulnerabilities, and threat intelligence, and assess their relevance to NETGEAR products. • Provide expert guidance on secure design practices for both hardware and software development. • Manage end-to-end project execution, from planning through delivery, ensuring milestones are met and cross-functional alignment is maintained. • Track and report project status, risks, and mitigation plans to stakeholders. • Contribute to process improvements that enhance security development and vulnerability response workflows. Please also apply for the position at our website to speed up the process, thank you! https://jobs.ashbyhq.com/netgear/e8ecd733-bf0b-42c9-949a-15a14103189f

About the job : Application engineer is responsible for tech support to customers. Externally, it is act as technical interface with customers to provide solutions and technical trainings through TSC Academy. Internally, it is the bridge between customers and internal R&D engineering teams. The role of Application Engineer is not only to provide the high-quality technical support for products, but also needs to manage both customer relationships and the technical solution of customer’s requests, deliver customer and partner experience through timely response, cross departments collaboration and execution to engage the projects. Responsibilities: - Technical support, including pre-sales/post-sales scoping, troubleshooting, solution providing and close case to engage the projects. - Collaborate effectively with internal relevant departments for the solution. - Collect and report the customer feedback and market competitor info - On-site support key customers to resolve the issues. - Technical training/partner events for Sales and partners. - OEM/ODM/Customize Projects’ customer support.

【工作內容】 1. 系統規劃與設計 - 協助專案從前期評估到建置完成，提供完整機電工程技術支持。 - 依據場域條件與需求，進行儲能系統、微電網規劃（容量規模、PCS、BMS、EMS 架構）。 - 能繪製、修改電力單線圖、土建/機電平面配置與竣工圖，並確保與現場電力設備（TR、開關櫃、儲能、太陽能系統）介接。 - 具備基礎通訊協定了解（如 Modbus、IEC 61850 等) ，熟悉網路架構能並能依場域需求規劃儲能系統網路架構並能與客戶討論。 - 需要積極主動，願學習新事物的態度及負責要求的工作原則。 2. 監造與現場支援 - 監督儲能系統施工進度與品質，確保依設計圖面與規範執行。 - 檢視施工狀況，確認符合建築、電力、儲能等安全規範。 - 協調分包廠商施工與現場配合，提供技術指導，並追蹤異常問題。 - 具備現場施工監造、測試與問題排解經驗。 - 具備大型儲能專案執行管理的經驗 3. 安裝與驗收 - 支援現場安裝與並將公司的產品導入案場並設定完成 - 依據客戶需求與相關法規，檢驗系統效能與安全性，確保符合驗收標準與合約規範。 - 完成施工紀錄、測試報告與技術文件，提供驗收依據並支持後續維運。 【專業技能】 - 熟悉任何一個電腦製圖工具，ex : AutoCAD、SolidWorks、CATIA、或其他繪圖軟體 - 熟悉儲能系統架構（PCS、BMS、EMS、變壓器、SCADA）。 - 具電力系統分析能力（潮流分析、短路計算佳）。 - 熟悉儲能 / 微電網應用的基本知識（需量反應、調頻、削峰填谷、自用轉供）。 【加分項目】 - 熟悉再生能源與儲能相關法規（台電並網規範、消防規範、再生能源條例） - 具有機電品管工程師、勞安證照、工地主任經驗尤佳。

You will be responsible for providing first line Service Desk support to all Vishay computer and network users, assisting them with hardware and software problems via phone, email, or remote desktop, in compliance with Vishay's Global IT Policies. What you will be doing: • Problem Analysis, Resolution and Prevention • Provide 1st line technical support, answering queries via phone, email or remote desktop support to resolve hardware or software issues • Support users in the use of Vishay-standard computer equipment by providing necessary training and advice • Escalate more complex calls to the relevant IT support groups • Support new projects and enhance equipment automation **Please make sure to attach your most updated English resume along with your 104 application.

1.生產線資訊進行製程研究，改善製程流程，提升產能和效率。 2.SOP撰寫。 3.量產產品製程能力管理與維護。 4.優化生產技術，降低生產成本以及報廢率。 5.產品不良品分析，降底不良率。 6.驗證RD之提供新軟體於產線實際操作狀況。

FAE 技術支援工程師 / Field Application Engineer 1. 評估、分析、診斷和排除技術問題 2. 解決客戶的系統支援問題 3. 定期協助客戶執行系統維護 4. 技術支援報告撰寫 5. 支援經銷商/客戶推廣產品與產品教育訓練 6. 技術文件撰寫與整合提供，及其它專案技術支援 7. 軟體工具開發 8. 提供公司解決方案，產品售前規劃及售後服務與產品介紹 9. 研發、銷售、行銷部門之間彼此的支援協調工作 10. 收集並回報市場需求和客戶意見反饋，提供市場面資訊給內部相關部門 11. 主管交辦事項

【職務說明 】 我們正在尋找一位對嵌入式系統與軟體平台具高度熱忱的技術專業人才。您將成為客戶與研發團隊之間的橋樑，專注於嵌入式軟體的導入、進行產品技術支援、解決方案整合以及跨部門合作，協助客戶成功部署研華嵌入式解決方案。 【主要職責】 1. 提供嵌入式系統軟體相關的技術支援，包括作業系統配置，裝置管理，裝置安全，邊緣AI應用，雲端服務。 2. 分析並解決客戶於系統整合、部署過程中所遇之技術問題。 3. 支援展會或客戶技術展示，提供技術說明與 Demo 操作（必要時）。 4. 與研發部門合作， 提供技術需求回饋、推動功能優化與問題修正。 5. 建立與撰寫技術文件、操作指南、故障排除流程與教學資源。 6. 協助內部技術訓練與產品驗證，確保解決方案的穩定性與可行性。 7. 定期追蹤客戶專案狀況，協助維持良好的客戶關係。 【資格條件】 1. 學歷與背景: -資訊工程、電子工程、電機、資工或相關理工背景學士以上學位 -2 年以上嵌入式軟體開發、系統整合或技術支援經驗 2. 技術能力: -熟悉一種以上嵌入式作業系統：Linux（Yocto/Ubuntu）或 Windows Embedded/IoT -具備基本系統除錯與 log 分析能力（如 dmesg, systemd journal, Event Viewer 等） -熟悉常見嵌入式硬體平台架構（如 x86、ARM） -對人工智慧軟體、物聯網和嵌入式系統，與相關應用場景有深入的了解 -熟悉工業應用的安全解決方案與技術 -熟悉 Git、Shell Script、Python 或 C/C++

1, 協助客戶使用產品及問題諮詢. 2, 客戶送修產品問題分析及排除. 3, 簡易初級的儀器維修. 4, 進行產品設備之交貨、安裝及教育訓練課程. 5, 處理維修報價相關作業. 本公司制度完善, 歡迎正面, 細心, 有心學習, 想成為全方位後勤支援的優秀人才, 趕緊加入我們的團隊, 公司福利佳, 除了另有年終獎金, 視公司營運狀況還有員工分紅和績效獎金哦, 我們期待您的加入！

行政支援 -為部門主管提供全面的行政支援，包括處理信件、準備文件和處理日常事務 -安排部門主管的行程，協助安排內部及外部會議和預約 -協調差旅事宜，包括機票預訂、飯店住宿、簽證辦理及差旅費用報銷 辦公室與營運管理 -管理部門及部門辦公室資產，並處理硬體/軟體採購流程 會議與活動協調 -安排、籌備並支援虛擬及實體會議 -記錄會議紀錄，總結行動要點並追蹤交付項目 -組織並協調部門每月/每季活動以及團隊建立活動 -支援內部及外部活動的規劃、協調與執行 所需資格: -曾擔任高階主管助理相關經驗加分 -優秀的組織、時間管理和多工處理能力 -英文流利 -抗壓性強 -溝通協調能力強 -熟悉 Microsoft Office 作業系統