1.Handle account business engagement and be responsible for account revenue, strategy, and growth.
2.Develop and manage customer relationships with effective sales strategies, supported by measurable performance indicators.
3.Develop and execute strategic plans for both new and existing customers to support the promotion of company products and solutions, effectively respond to competitors, and build long-term strategic partnerships with clients.
4.Existing customer maintenance: Ensure smooth daily account & program management, manage inventory/excess/accounts receivable, and offer basic troubleshooting technical services to customers.
5.Point of contact for Chenbro management and customer management regarding account communications, weekly/monthly reports, and escalations.
6.Manage business terms, & condition, contract and pricing, RFQ/RFI.
7.Handle credit limit and overdue AR issues, as well as inventory management and policy adjustments, based on company-provided data.
We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its most important clients. The ideal candidate to be able to develop trust relationships with a portfolio of major clients with Total Customer Satisfaction and to enhance our competition and to drive the revenue growth.
Job Description:
1. Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters
2. Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities
3. Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives
4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
5. Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services
6. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
7. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
8. Collect market information and strategy from assigned accounts time to time
We are seeking a dynamic and results-driven Business Development & Account Manager to join Ufispace. This role need delivering our networking solutions to global Tier 1 customers, strategic partners, and channels in Telecom and AI Data Center markets. You will play a key role in expanding our presence across the APAC region through new market development and strategic account management.
Key Responsibilities:
1. Identify and pursue new business opportunities across APAC, and formulate go-to-market strategies and channel development plans. Provide annual sales forecasts and projections
2. Represent as company sales and leading the business discussion & negotiation in order to close the deal.
3. Build, grow, and maintain long-term relationships with key accounts, partners, and regional stakeholders
4. Lead project execution and coordinate internal resources to ensure timely deliverable
5. Analyze industry trends, competitive landscapes, and market dynamics to support strategic planning and execution
1. 負責Key Account 客戶管理,協助BD業務達成業績目標。
2. 產品報價,forecast,帳款回收,售後服務,專案庫存管理。
3. 擔任客戶與公司溝通的橋樑,即時反應客戶狀況,協助解決客戶問題。
4. 訂單管理,包括處理客戶訂單、監控訂單狀態和安排交貨。
5. 定期拜訪客戶及國外分公司, 且安排客戶拜訪行程。
6. 需配合客戶時區參與會議,確保溝通順暢。
•Manage Key Account customers and support business development in achieving sales targets.
•Handle quotations, forecasts, accounts receivable, after-sales service, and inventory management.
•Act as a liaison between customers and the company, ensuring smooth communication and issue resolution.
•Order management, tracking, and delivery coordination.
•Oversea customers visits, and coordinate client visits.
•Attend meetings across different time zones as needed.