Approval Processes
• Monitor fabric, accessory and garment sample progress and provide updates to Merchants
• Assist Technician to check samples including measurements and compare to Tech Pack
• Arrange delivery of samples to customer and factory in timely and cost efficient manner
Production Assistance
• Prepare production package for QA including:
o Tech Pack
o Order Details
o Fabric quality standards
o Accessory quality standards
o Garment samples
o Colour samples
• Monitor status of fabric and accessory orders and appraise Merchandise team
• Assist Merchandising Team in:
o Work with factory in approval of fabrics, trims and samples according to client’s requirements
o Fabric and Trim ordering and monitoring of receipt
o Oversee cut, sew and packing processes and ensure progress meets client deadlines through liaison with Factory and internal shipping resources
• Gather information regarding likely shipping dates and forward to director
Administration
• Maintain orderly and systematic filing system for pre and inline production records including:
o In and out communications with customer and factory
o Sample checks
o Mailing documentation
o Customer order specs including fabric swatches, accessory samples, tech packs
o Purchase orders
o Approved fabric and accessory samples
o QA inspection request forms
o QA reports
o Shipping documentation
• Provide general administrative support to the merchandise team
Ad-hoc Projects
• Participate in ad-hoc projects as assigned by Merchandising team
1. Account Management
- Understand client expectations and direction through regular interactions
- Maintain knowledge of clients’ needs and direction in the area of fabric, trims, design, garment styling and finishing processes
- With the support of the Merchandising Manager, develop and manage the relationships with clients and trading partners in order to generate sustainable business opportunities
- Undertake communication with client regarding quality and delivery
2. Sourcing and Business Development
- Assist Merchandise Manager to source and evaluate new suppliers which are suitable to the clients pricing and quality constraints, and so business can be increased through enhanced capacity and ability to offer innovative services
- Assist Merchandise Manager to secure new business through competitive responses to customer inquiries – focusing on fabrics, trims and factory selection to meet customer’s price and quality requirements
- Coordinate product sample arrangements including delivery of selected fabric and trim and monitor sample production. Evaluate samples and seek approval from Merchandise Manager and client to ensure sample specifications have been met.
3. Production Process
- Understand client specific quality expectations and manage production and quality control processes to ensure standards and shipping deadlines are met
- Manage production processes according to client specifications (e.g. Tech packs) from fabric sourcing through final inspection and shipping by overseeing the activities of the Merchandising Team in:
. Order Placement
. Overseeing of factory cut and sew processes and time-frames
. Approval of materials, colors and samples
. Overseeing of factory packing and shipping in line with client deadlines
. Fabric and Trim ordering and timely receipt
. Liaise with Quality Controller in monitoring quality during pre production and process stages.