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美商世紀新訊股份有限公司台灣分公司
共500筆
09/09
桃園市龜山區2年以上碩士以上
This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
應徵
09/09
廣穎電通股份有限公司消費性電子產品製造業
台北市內湖區8年以上大學以上
1. 協助解決國內外客戶反映之技術端問題 。 2. 國內外客戶端技術問題諮詢 。 3. 外部與內部教育訓練 。 4. 技術文件製作與介紹。 5. Debug support。 6. 跨部門協調合作。 7. 整體管理規劃人力,資源,工作,職掌及專案進度。
應徵
09/08
新竹縣竹北市10年以上大學以上
Essential Duties and Responsibilities We are looking for an exceptional Senior DevOps Engineer to join our software team. This team is responsible for source code management, developer tools, engineering infrastructure, and release operations of our Unison software platform. In this role, you will be a key contributor throughout the Unison software lifecycle—from project setup, build automation, and engineering releases to troubleshooting, pre-release(Alpha/Beta) testing support, feedback analysis, and solution delivery. You will also work closely with our US-based team to deploy and manage infrastructure that supports engineering and product teams worldwide. Qualifications Education & Communication • Bachelor’s degree in Software Engineering, Computer Science, or a related field • Excellent written and verbal communication skills in English • Strong interpersonal and presentation skills Operating Systems & Networking • 10+ years of hands-on experience in Linux system administration (Red Hat/CentOS/AlmaLinux) • Proven ability to monitor and maintain a fleet of heterogeneous Linux systems across distributed environments • Solid understanding of network protocols, including TCP/IP, DNS, DHCP, Samba, and HTTP/HTTPS • Experience managing web servers and configuring SSL certificates (creation and installation) • Working knowledge of common open-source Linux technologies and cloud services Virtualization & Infrastructure • Proficient in managing virtual machines on Hyper-V and ESXi/VMware • Experience with implementation and maintenance of development, testing, and automation tools, as well as broader IT infrastructure • Capable of deploying software updates and new tools, and maintaining stable development environments Scripting & Databases • Skilled in scripting languages such as Bourne Shell, C Shell, Perl, and Python • Proficient in configuring and administering MySQL databases DevOps Practices & CI/CD • Sound understanding of DevOps principles, including CI/CD practices and Agile methodologies • Strong commitment to automation wherever feasible • A mindset for continuous improvement with a focus on building robust CI/CD pipelines Source Control & Process Management • Experience with source control systems such as Git, SVN, and Perforce • Experience overseeing process adherence across software development lifecycles and optimizing for efficiency and waste reduction Security & Reliability • Proven ability to identify and deploy cybersecurity measures via continuous vulnerability assessment and risk management • Experience in incident management and root cause analysis Collaboration & Analytical Thinking • Effective coordination and communication skills for both internal teams and occasional external stakeholders or customers • Strong analytical and debugging skills with a problem-solving mindset 主要職責 我們正在尋找一位優秀的 Senior DevOps Engineer 加入我們的軟體團隊。該團隊負責 我們Unison Software Platform的原始碼管理、開發工具、工程基礎設施,以及版本釋出作業。 在這個角色中,您將參與 Unison 軟體開發生命週期的各個環節,包含:專案建立、自動化建置、版本釋出、問題排查、測試階段 (Alpha/Beta) 支援、使用者回饋分析,以及解決方案交付。同時,您也將與 美國團隊密切合作,共同部署並管理支援全球工程與產品團隊的基礎設施。 任職資格 學歷與溝通 • 資訊工程、電腦科學或相關領域之學士學位 • 良好的英文書寫與口語溝通能力 • 出色的人際互動與簡報表達能力 作業系統與網路 • 10+年Linux系統管理(Red Hat / CentOS / AlmaLinux)經驗 • 具備跨分散式環境中監控與維護異質Linux系統的能力 • 熟悉網路協定(例如:TCP/IP、DNS、DHCP、Samba、HTTP/HTTPS) • 具有管理Web伺服器及設定SSL憑證(建立與安裝)的經驗 • 熟悉常見開源Linux技術與雲端服務 虛擬化與基礎設施 • 精通Hyper-V與ESXi/VMware虛擬機管理 • 具有導入與維護開發、測試、自動化工具及IT 基礎設施的經驗 • 具備部署軟體更新與新工具,並維持穩定開發環境的能力 腳本語言與資料庫 • 熟練使用Bourne Shell、C Shell、Perl、Python等腳本語言 • 熟悉MySQL資料庫的設定與管理 DevOps與CI/CD • 熟悉DevOps原則,包括CI/CD Practices & Agile Methodologies • 對自動化具有高度熱忱,致力於提升效率 • 具備continuous improvement思維,專注於建立穩健的CI/CD Pipelines 版本控制與流程管理 • 熟悉Git、SVN、Perforce等版本控制系統 • 具有監督軟體開發流程遵循度、並優化效率與降低浪費的經驗 資安與可靠性 • 具備持續進行Vulnerability Assessment & Risk Management並部署資安措施的能力 • 具有Incident Management & Root Cause Analysis經驗 協作與問題解決能力 • 具備與內部團隊及外部利害關係人(偶爾包含客戶)進行有效溝通與協調的能力 • 具備良好的分析、除錯能力與問題解決導向的思維
應徵
08/15
華擎科技股份有限公司電腦系統整合服務業
台北市北投區經歷不拘大學
1. 處理客戶、終端使用者的技術問題,及相關的支援服務。 2. 新產品的技術相關準備工作。 3. 官網上的FAQ / BIOS / driver及相關技術資訊維護。 4. 了解公司產品及增進相關技術資訊,提供對客戶及協助進行內部同仁間教育訓練。 5. 協助支援電腦展Live Demo系統安裝架設。 6. 協助/協調各部門間有關技術支援解決方案相關事項。
應徵
09/08
攸泰科技股份有限公司電腦及其週邊設備製造業
台北市內湖區4年以上專科以上
Job description: 1.Software function test before official release and issue discovery for software quality. 2.Test scope involves sanity test for release candidates, stress test, integration test, support verify TSR (test software release), scrum test during sprint cycle and usability test. 3.Test targets involve platform Android, Windows, Linux. 4.Application test in Android and Windows. 5.Based on scenario to create test case. Also manage test cases, report and improve test coverage. 6.Test status update and report by regular or cases. 7.Issue tracking, verification and managing issues to identify severity and duplicate issues. 8.Refer to the issue description to support reproduce issue. 9.Working with SW/FW team to review development process and provide suggestions to improve the software maturity and quality. Require skill and work experience: 1.A year of experience in Android or Linux system penetration testing/vulnerability scanning 2.Familiar with the principles of OWASP Top 10 and other web-related vulnerabilities 3.Experience in providing security consulting services to developers 4.Familiar with vulnerability scanning related tools, such as BurpSuite, AppScan, Nessus, etc. 5.Knowledge in Agile and familiar with Jira, Notion, Tello and such kind of tool for progress and issue tracking. 6.Ability to create and execute automation test case and make test automation. 7.Work experience in OS on Windows, Linux and Android related project and product. 8.Aware about DevOps for CI/CD 9.Experience on using tool assistance the test performance and make test could execute automatically. 10.Programing skills in Python, shell script. Skill and work experience nice to have: 1.Familiar with network programming and network-related protocols 2.Test experience in x86 base on EC or BIOS 3.Application test experience iOS, and Web applications (frontend and backend) 4.Programing skills in C/C++, Java, PowerShell, and SQL are a plus
應徵
08/25
台北市內湖區5年以上大學以上
1. Linux Kernel Driver 開發經驗者 2. Linux 開發經歷 5年以上 3. 工作地點: 內科
應徵
09/01
慧景科技股份有限公司電腦軟體服務業
台北市中正區經歷不拘專科
【主要任務】 針對專案提供通訊監控規劃設計、設備清單,與不同 stake holder 溝通協調、跟進專案安裝執行,並且於交付前提供業主教育訓練,屬於技術導向角色,涵蓋售前、交付與教育訓練三大任務範疇。以下是詳細說明: [售前階段] • 參與客戶現場場勘,了解實際需求與環境條件。 • 協助設計解決方案,包括通訊架構、設備清單與資料傳輸規劃。 • 對於現場系統整合與設備連接部分,由 FAE 統籌執行;若是純軟體功能,則會由產品經理(PM)接手處理。 [交付與導入階段] • 統籌專案安裝與現場執行,協調合作廠商與內部資源。 • 擔任客戶與內部團隊的技術窗口,回應導入過程的各項問題。 • 彙整與交付安裝文件、設定資料與驗收報告等技術文件。 • 執行必要現場測試 [教育訓練與內部交接] • 對客戶進行系統操作與通訊設定的教育訓練。 • 對內部售後團隊 (Customer Sucess Team) 進行技術移交與系統維護要點的訓練說明。 [常使用與設定設備] • Gateway(通訊閘道器) • IO Box(數位/類比 I/O 模組) • Switch(工業網路交換器) • Firewall(防火牆與資安設備) [常用通訊協定] • Modbus RTU / TCP • OPC UA • RESTful API 【必要條件】 - 擁有電力相關基礎知識、需求,能與客戶對談 - 熟悉使用通訊技術,如 Modbus, OPCUA 等 【工作常用技能】 1. 熟悉網頁應用程式與手機APP操作技能 2. 熟悉網路基本知識與路由器設定 3. 可繪製基本電力、通訊 cad 檔 【性格特質】 - 樂於溝通,有能力將複雜的訊息有效的溝通傳遞 - 負責任的態度 (必要技能) - 勇敢表達 (必要技能) - 熱愛工作的成就感 (必要技能) - 能夠隨時調整手邊工作,提升團隊最大產出
應徵
09/08
中光電智能機器人股份有限公司電腦及其週邊設備製造業
新竹市5年以上碩士以上
主要職責 無人機遙控器軟體開發 主要任務 1.開發與維護遙控器的嵌入式軟體(基於 RTOS/Linux/Freertos) 2.實作與優化遙控器與飛控之間的通訊介面(如 SBUS、MAVLink、UDP/TCP) 3.整合遙控器上的螢幕顯示、語音提示、觸控輸入等 UI/UX 元件。 4.進行低功耗管理與系統資源配置最佳化。 5.協同硬體團隊進行系統除錯與功能驗證, 產品導入量產
應徵
09/03
貿連科技有限公司其他電子零組件相關業
台北市中正區5年以上大學以上
(Exein代徵) About us At Exein, our mission is to build the world’s first ecosystem for IoT device security, ensuring all types of devices are secure globally. Our dynamic team is passionate about data, machine learning, open source, and firmware. We constantly work to secure millions of devices, making daily life safer for everyone. Our unique products empower developers to secure their IoT devices with cutting-edge technology in an easy and frictionless way. Job Overview We are seeking a dedicated and technically proficient Field Application Engineer to join our team. This role involves delivering our software products to customers, guiding them from initial discussions through to post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein’s overall technical approach for and with the customer across all phases of the customer lifecycle. Responsibilities -Act as the chief technologist for customer accounts and a trusted advisor to their technical teams. - Lead technical discussions, explaining how Exein’s portfolio and architected solutions address customer requirements. - Engage with new and existing customers to understand their requirements and deployment environments. - Deliver our software products, ensuring they meet customer needs and specifications. - Provide post-deployment support, troubleshooting, and resolving any issues that arise. - Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration. - Document and plan for new features based on customer feedback and requirements. - Identify and mitigate any technical sales issues, influencing the overall account plan. Requirements - Strong technical background with experience in Linux, ESP32, Yocto, and other embedded build systems. - Ability to understand customer requirements and the environments where devices are deployed. - Proficiency in English, with excellent communication skills to effectively act as a liaison between customers and the R&D team. - Experience in developing custom integration software for embedded systems. - Familiarity with the entire lifecycle of an embedded product, from early-stage discussions through to post- deployment support. - Ability to translate technical knowledge into proposals, presentations, standard demos, and customer workshops. Preferred Qualifications - Experience in a cyber security company. - Experience with low-level programming and integration of security technologies. - Knowledge of additional embedded systems and build environments. - Prior experience in a customer-facing technical role. Why join Exein? -Full Remote -Professional development -Competitive salary -The opportunity to be part of a mission-driven team dedicated to making IoT devices secure globally. - Work with cutting-edge technology in the fields of data, machine learning, and open source. - Enjoy a dynamic and inclusive work environment that values innovation and quality. Location Full remote (Taiwan- ideally Taipei based) The interviews will be held in English.
應徵
09/08
台灣豪頓股份有限公司電力機械器材製造修配業
新北市新莊區2年以上大學
Main purpose of job As a Technical Engineer, you will undertake all technical activities relating to Howden range of turbo machine for process gas and ventilation application. You will provide technical support to project manager in the formulation of technical for rotatory heater, fan and compressor, as well as offer support and advice to sales proposals, operations, quality and aftermarket areas of the business. Accountabilities • Communicate any identified technical issues to appropriate project/functional manager and offer practical solutions where available. • Design innovative technical solutions within agreed timeframes that adhere to Howden standards and meet customer requirements. • Carry out necessary mechanical design calculations to enable initial required project information to be generated for issue to customer for review. • Provide mechanical design engineering support to design draughtsman and other project team functional disciplines throughout detailed design project phase • Plan and organize own workload to ensure timely availability of purchasing/manufacturing data/drawings • Actively participate in essential design and safety reviews to ensure fitness of purpose of Howden products including consideration for operability, reliability, maintainability, etc. Additionally use such reviews to identify potential improvements of product ideas, resources and design processes. • Lead 3D modelling activities and participate in customer 3D model reviews as required, ensuring that internal processes are standardized and developed as necessary. • Evaluate and provide impartial technical reviews of sub-vendor bids to assist procurement activity. • Ensure all work undertaken considers commercial and financial implications of task from a business perspective • Ability to generate/modify Bills of Material and specifications in line with company standards. • Ability to check and approve drawings, BoM's etc. • Provide technical support to shop floor regarding interpretation of drawings or assemblies. • Drive Lean Manufacturing initiatives supporting cost reduction, efficiency, delivery and Quality improvements • Use Continuous Improvement methodologies to promote Built in Engineering Quality concepts into Standard work. Collaborate with Operations, Quality, Commercial and Procurement teams to drive improved manufacturing and supply chain performance and early defect detection • Support and advise on corrections for non-conformance process Skills, knowledge & behaviours Essential skills, knowledge & behaviours • Bachelor's Degree in a Mechanical Engineering discipline or suitable experience • Minimum 2 years' experience in a similar role • Excellent general mechanical design engineering knowledge gained in a Rotating equipment environment • Ability to create technical reports and make technical presentations • Good team-working skills and ethic • Broad range of communication skills with the ability to liaise with clients, senior management and shop floor personnel • Basic English communication ability • The ability to work under pressure and to tight deadline • Sound commercial awareness Desirable skills, knowledge & behaviours • Knowledge of piping/assembly/packaging design • Ability to create technical reports and make technical presentations • Experience working in lean and continuous improvement environment and of using associated operational excellence and growth tools and processes • Basic 2D/3D CAD skills • Excellent technical knowledge of Pressure Vessels and Piping Systems and associated design codes such as ASME B31.3 and ASME VIII • Knowledge of process gases, hydraulics or pneumatics
應徵
09/08
雲象科技股份有限公司電腦軟體服務業
台北市南港區1年以上大學以上
【FAE的工作內容會包含什麼?】 FAE除了支援國內的產品專案外, 也會參與海外專案,你將和產品導入部門、RD緊密合作,一同出差至當地完成專案系統建置。 1、提供客戶或銷售窗口售前/售後產品技術諮詢服務,並引導End User解決簡單的產品功能使用問題。 2、主動察覺潛在的使用者體驗問題,並蒐集和彙整End user的使用回饋和建議於內部系統。 3、協助國內外產品建置案導入及系統建置,並協助客戶產品使用。 4、協助完成產品的維護相關技術文件。 5、執行客戶端產品版本更新任務 ☆我們希望您具備的技能☆ 1、熟悉電腦硬體架構及網路基礎架構,或具醫療影像/醫學工程背景。 2、具Linux系統使用經驗,以及具備強烈的學習動機。
應徵
09/04
立端科技股份有限公司電腦及其週邊設備製造業
新北市汐止區5年以上大學
1.協同業務進行公司產品介紹及Demo,並針客戶需求進行規格討論,提供客戶解決方案 2.針對於客戶需求,提出POC(Proof of Concept) 方案,並且進行相關初期評估測試 3.製作相關文件以協助客戶加速產品導入,如Quick Start/ FAQ /SOP / Training 文件等 4.協同R&D與業務,釐清客戶問題,並提供技術支援及回饋給相關單位 5.將市場與客戶需求搜集並反饋回公司產品發展與設計 6.展場Demo與技術支持 7.熟悉網通或無線產業,並針對領域技術進行學習與應用
應徵
09/08
新北市板橋區經歷不拘大學
群暉科技是全球技術領導者,為數百萬用戶提供支援,包括小型企業和大型企業。我們的產品包括先進的儲存系統和備份解決方案,以及尖端的雲端服務。我們堅定不移地致力於創新,為未來的數位世界設定標準,確保客戶的資料安全、易於存取,並充分發揮其潛力。 身為群暉科技的技術支援工程師,你扮演解決方案與使用者間橋樑的重要角色,你將提供用戶即時精確的支援服務。你將協助使用者排除技術障礙,確保產品使用上的疑慮得到滿意的解決。在這裡,你和用戶的每一次互動,都將深化信任並促進長期合作。 主要職責 - 即時回應客戶對產品的技術問題,提升客戶體驗滿意度 - 收集並整理客戶回饋,協助開發團隊打造更完善的產品 工作時間安排 - 需配合下午 (2:00 PM-11:00 PM) 和夜間 (11:00 PM-8:00 AM) 輪班,適合喜歡彈性運用時間的你 - 需配合國定假日/例休假日輪值 我們會提供 - 優渥的待遇:具有競爭力的薪資福利,若表現優異,將有機會在第一年成就百萬年薪 - 完善的訓練:完整豐富的教育資源及結構化的訓練制度,只要有心,新手也不用擔心 - 友善的團隊:我們的團隊樂於互助分享,每一位同事都是你的堅強後盾   想更深入了解我們的團隊和職務內容請閱讀專訪文章 https://sy.to/o7mns
應徵
09/03
台北市內湖區8年以上大學以上
Job Overview: The FAE at Analog Devices works closely with experienced IC product definers, applications engineers, and marketing teams. Your role impacts next-generation semiconductors, pushing the boundaries of what’s possible. 1. Customer Design Support Provide technical support to automotive customers throughout pre-sales and post-sales phases, assisting with IC integration into embedded systems including microcontrollers, communication bridges, and ADAS SoCs. 2. Embedded Development & Integration Support customer teams with firmware bring-up, driver configuration, and communication protocol setup (e.g., CAN, LIN, Ethernet). Share sample code and integration guidance to streamline development and validation. 3. System Debug & Issue Resolution Diagnose and resolve issues spanning firmware, protocol communication, and system behavior. Collaborate with customer and internal engineering teams to identify root causes across software and hardware layers. 4. Hardware Interface Collaboration Interpret schematics, support pin configuration, and advise on system-level integration to ensure reliable operation of power, clocks, I/O, and communication interfaces. 5. Technical Training & Documentation Deliver technical presentations, workshops, and training sessions. Produce reference designs, application notes, and setup guides to support adoption and effective use of products. 6. Feedback Loop & Product Improvement Capture customer insights on performance, usability, and requirements. Work with engineering and product teams to enhance IC solutions, tools, and roadmaps.
應徵
09/05
碩天科技股份有限公司電腦及其週邊設備製造業
台北市內湖區8年以上大學
1. 自動化測試系統開發與導入 2. 製造執行系統開發與導入 3. 生產自動化流程設計與導入 4. 智慧製造應用解決方案評估與導入
應徵
09/02
新北市新店區4年以上專科以上
客戶技術支援暨新技術驗證 - 應用線路設計 - 高速訊號量測 - 處理客戶問題 職務條件: 1.具高速訊號量測經驗 2.USB、PCIe訊號規格了解 3.VNA、BERT、Scope儀器操作與量測資料解讀
應徵
09/03
德義資訊股份有限公司電腦軟體服務業
台北市信義區3年以上大學以上
任職要求: .具備1~3年以上保險系統規劃分析或測試經驗 .具備1~3年以上保險實務作業經驗(新契約、保戶服務、理賠或財務等) .熟悉保險業務流程,能夠理解並轉化業務需求至測試案例 .對系統測試有興趣,具備基本的測試概念與執行能力 .具備良好的邏輯思維與問題分析能力 .具備良好的溝通能力與團隊合作精神 .熟悉MS Office工具,具備測試管理工具使用經驗者尤佳
應徵
09/04
圖睿科技有限公司電腦軟體服務業
台北市南港區3年以上大學以上
【Position Overview】 The Application Integration Specialist is responsible for designing, implementing, and maintaining integration solutions that enable seamless data exchange and communication between diverse software applications and systems. This role focuses on ensuring interoperability, optimizing workflows, and addressing integration challenges while adhering to security and performance standards. The ideal candidate combines technical expertise with a problem-solving mindset to deliver robust and scalable integration solutions. 【Key Responsibilities】 1. Integration Development and Implementation: 1-1. Design and implement integration workflows, data mappings, and processes to connect software applications. 1-2. Develop and configure integration solutions using APIs, middleware, and third-party tools. 2. Technical Analysis: 2-1. Analyze business and technical requirements to determine the best integration approach. 2-2. Evaluate existing systems to identify integration points and potential challenges. 3. Testing and Troubleshooting: 3-1. Conduct rigorous testing to ensure integration solutions meet functional and performance requirements. 3-2. Diagnose and resolve integration issues, including data mismatches, system conflicts, and connectivity errors. 4. Documentation: 4-1. Create detailed technical documentation, including integration specifications, workflows, and user guides. 4-2. Maintain records of changes and updates to integration configurations. 5. Collaboration and Communication: 5-1. Work closely with software developers, business analysts, and stakeholders to ensure integration solutions meet organizational needs. 5-2. Provide training and support to end-users and technical teams on integration functionalities. 6. Optimization and Maintenance: 6-1. Monitor and optimize integration processes for efficiency and reliability. 6-2. Ensure integrations are updated and compatible with new system releases or upgrades. 7. Security and Compliance: 7-1. Implement security best practices to protect data during transmission and storage. 7-2. Ensure integrations comply with organizational policies, industry standards, and regulatory requirements.
應徵
09/04
圖睿科技有限公司電腦軟體服務業
台北市南港區1年以上大學
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems, helping our customers to a satisfactory resolution. Technical Support Engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Moreover, Technical Support Engineers need to communicate directly with customers, as well as create written documentation, requiring excellent written and verbal communication skills. Responsibilities · Take ownership of customer issues reported and see problems through to resolution · Research, diagnose, troubleshoot, and identify solutions to resolve customer issues · Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams · Provide prompt and accurate feedback to customers · Ensure proper recording and closure of all issues · Prepare accurate and timely reports · Document knowledge in the form of knowledge base tech notes and articles · Handling customer technical support cases through phone and email submissions. · Track the progress of the client's acceptance test and PoC. · Following up with clients to ensure the problem is resolved. · Preparing reference material for users by drafting operation instructions. · Managing multiple cases at one time.
應徵
09/06
普安科技股份有限公司電腦系統整合服務業
新北市中和區1年以上大學以上
【普安科技】 雲端運算、物聯網、AI人工智慧解決方案領導廠商 【普安科技】 企業級雲端存儲系統領導品牌廠商 【普安科技】 擴大延攬優秀菁英!與您攜手挑戰國際! We are looking for a technical support engineer with problem solving skills, communication skills, strong customer service orientation and experience. The primary responsibility of this role is to provide post-sale support of cloud storage products and systems to global customers and ensure customer satisfaction. Job Responsibilities: Provide product technical service to customers for product installation and configuration. Collect information and reporting bugs and feature requests from customers. Understand customer needs and requirements and provide appropriate advises. Work with customer and internal teams to develop potential solutions, and assist customers to solve technical problems. Perform product technical training to customers.
應徵