- Meet assigned strategic account OI and sales quota.
- Represent the whole spectrum of the business’s products and services to assigned accounts.
- Engage, expand and maintain relationships with relationships with assigned accounts.
- Secure and renew orders and arrange delivery.
- Manage and close sales opportunities discovered as a result of account initiatives through collaborations with internal and external resources.
- Work with Application Engineering team / channel partners to assist customers to solve product technical issues.
- Develop branding awareness in accounts.
Job Purpose:
Mainly responsible for the electroplating copper, PTH and Shadow process technical services for customers in south Taiwan. The incumbent will support the local customers on chemicals in the customer line. This includes troubleshooting, technical support and reviewing process parameters to optimize process.
Job Responsibilities:
1. To monitor, improve, implement and review chemical related process parameters for related processes of customer production lines.
2. Provide technical support and process related technical solutions for Best Practice process control and operations.
3. To perform regular process audit for existing designated customer accounts.
4. To support during new process installation and perform new process set up.
5. Laboratory training for related process installation and routine analysis audits for GRC controls.
6. Support other accounts as deemed required across South-east Asia.
Requirements:
1. Preferably with experience 2-5 years or more in PCB chemical processes or related plating experience, fresh graduates can also be considered.
2. Possess a Bachelor’s degree or Diploma in Chemistry, Chemical engineering or related disciplines.
3. Experience in direct metallization, PTH and electroplating line setup will be an added advantage.
Skills and Competencies required:
1. Competent in written and spoken English and Mandarin.
2. Computer literacy; esp., Microsoft Outlook, Word, Excel and PowerPoint.
3. Statistical analysis capabilities: JMP or minitab will be an added advantage.
4. Possess a valid Driving license.
5. Willing to travel or relocate as required during the course of work to perform the technical service duties.
6. Ability to communicate, support customers in a professional manner.