1. Customer relationship built-up & maintenance
2. Product promotion & co-working with FAE & PM
3. Forecast management
4. Business development
5. Account management
6. Collecting/organizing market information and working out business strategy/proposal
開發客戶和銷售 (Customer Development and Sales)
- 發掘潛在國際客戶 (Identifying Potential International Customers)
- 維護現有客戶關係 (Maintaining Relationships with Existing Customers)
- 制定和執行銷售計劃 (Developing and Executing Sales Plans)
產品推廣和營銷 (Product Promotion and Marketing)
- 制定產品市場推廣策略 (Developing Product Marketing Strategies)
- 參加國際展覽會和貿易展 (Attending International Exhibitions and Trade Shows)
- 管理和更新產品宣傳資料 (Managing and Updating Product Promotional Materials)
業務發展和合作 (Business Development and Partnerships)
- 開發新的市場和銷售渠道 (Exploring New Markets and Sales Channels)
- 建立和維護與國際合作夥伴的關係 (Establishing and Maintaining Relationships with International Partners)
- 談判和簽訂合作協議 (Negotiating and Signing Partnership Agreements)
市場研究和分析 (Market Research and Analysis)
- 分析國際市場需求和趨勢 (Analyzing International Market Demands and Trends)
- 競爭對手分析 (Analyzing Competitors)
- 客戶需求研究 (Researching Customer Needs)
訂單處理和管理 (Order Processing and Management)
- 接收和確認客戶訂單 (Receiving and Confirming Customer Orders)
- 協調生產和庫存管理 (Coordinating Production and Inventory Management)
- 跟進訂單狀態並及時與客戶溝通 (Tracking Order Status and Communicating with Customers in a Timely Manner)
客戶服務和售後支持 (Customer Service and After-Sales Support)
- 提供技術支持和解答客戶疑問 (Providing Technical Support and Answering Customer Inquiries)
- 處理客戶投訴和退換貨事宜 (Handling Customer Complaints and Returns)
- 進行客戶滿意度調查和分析 (Conducting Customer Satisfaction Surveys and Analysis)
請透過本公司官網正式提交您的職務申請,我們期待您的加入!
https://columbiasportswearcompany.wd5.myworkdayjobs.com/Columbia_Career_Site/job/Taipei-City-Taipei-City-Taiwan-Region/Product-Compliance-Manager_R-016887
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Product Compliance Program Manager is responsible for managing Product Compliance, Chemical management program including RSL/MRSL management and wastewater management, leading company wastewater and product safety compliance standards throughout the global manufacturing base, with the goal to meet customer requirements, reduce/eliminate risk to workers and consumers, the environment, the company and brands.
【Product Compliance Program Development and Deployment 】
• Manage corporate Restricted Substance List (RSL) policy implementation and product compliance failure remediation with vendors partners and internal business partners, supplier product compliance tracking and reporting.
• Manage corporate Chemical Management Policy deployment, aligning with industrial practice and meet the requirement.
• Support research on sustainable chemistries or green chemistry alternative if require
• Develop branded fiber process to ensure the brands meet global labelling regulation and requirements
• Develop global labelling manual and work with internal stakeholders to create standard operation process
• Support claims validation for wholesale account requests
• Track Wastewater global regulation and industrial standard, meeting country regulation and align with industrial practices.
• Lead the remediation if any Wastewater compliance failure, find out the root cause by partnering with vendors, provide leadership and make recommendation to minimize the business impact.
• Assess international market program requirements and establish future process to support business growth
• Advance Global Product Compliance Team goals and objectives through additional projects and cross-functional support as needed
【Supply Chain Product Compliance and Wastewater Management Performance Assessment】
• Execute the Chemical and Wastewater Management assessment tools (Higg FEM) to supply chain, driving the completion and verification rate improvement to give visibility of supply chain performance.
• Manage and track factory KPI to measure compliance performance including wastewater discharge permit and support the integration with material sourcing system.
• Conduct onsite factory audits for chemical management, RSL and wastewater compliance when necessary.
【Supply Chain Engagement, Training and Improvement】
• Identify and analyse the performance gap of supply chain to develop required training program, collaborating with manufacturing partners including liaison office material team and production. Provide recommendation to solve vendor's challenge during the program implementation.
• Engage internal and external stakeholders building relationship with the company manufacturing partners and the industry including testing service providers, GIZ fabric and other brands
• Lead vendor meeting to communicate vendor performance and make recommendation of score card improvement.
• Communicate and deliver technical RSL and Wastewater training to internal and external stakeholders, acting as technical center to business partners for product compliance and wastewater requirement.
• On-boarding the new hire from liaison offices and new vendors, introducing of company compliance policy and process
• Manage capacity building programs by collaborating with business partner and service providers, including stakeholders' engagement, program status tracking, make recommendation of improvement, negotiate with vendors or manufacturing partners to adopt required change.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Qualifications:
1. Industry Knowledge
Familiarity with the IT and PC industry is required.
2. Sales & Marketing Experience
• Minimum of 5 years' experience in sales or marketing is preferred.
• Capable of independently developing new clients, maintaining existing
relationships, and achieving sales targets.
• Communication and teamwork skill.
• Ability to work under pressure with a proactive attitude.
3. Language Skills
• Proficiency in English (speaking, reading, and writing) is required, as
communication with overseas clients is necessary.
• Japanese language skills are a plus.
4. Travel Requirements
Travel overseas as needed.
Price Management :
1. Propose the account pricing strategy and deal with quarterly RFQ.
2. Upload and Complete RFQ simulation & results.
3. Share the competition and market information to FM/PM team.
AVL Creation and enhancement:
1. Collect the TAM/SAM information
2. Understand current AVL position and create new business opportunity (NBO)
3. Work with customers in daily design activities to increase the AVL
4. Track key projects closely.
Business Management:
1. Build and enhance a closed relationship with focus customers.
2. Track the customers'forecast to provide an accurate projection.
3. Negotiate the contracts and T&C with customers.
4. Resolve the quality claim and PCN well.