1. Maintain high levels of service continuity on Hybrid Cloud for external customer.
2. Perform network operation of configuration, capacity, access, performance and security management.
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/Fortigate devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. SRE/Programming skill is a plus.
【Qualification】
1. 5+ years experience in configuration and troubleshooting IP hardware, Routers and Switches in a Data Center & WAN environment. (Cisco routers, Switches, Juniper MX series routers)
2. Experience of Linux and shell script is plus.
3. Bachelor’s or above degree, related field or 1+ years of experience working as network engineer.
What this job involves:
[Cloud Security Architecture & Best Practices]:
1. Embed security best practices within the cloud environment, ensuring that security checks are automated and integrated at every stage of the software development lifecycle.
(在雲端環境中導入安全最佳實務,確保安全檢查自動化並整合於軟體開發生命週期的每個階段)
2. Design and implement automated security detection/prevention measures and reports to identify and mitigate risks in the cloud environment.
(設計並實施自動化的安全偵測與防護措施及報告,以識別並降低雲端環境中的風險)
3. Continuously evaluate and improve security practices within the DevOps environment, staying up to date with the latest security trends, tools, and techniques.
(持續評估與優化 DevOps 環境中的安全實務,並主動瞭解最新的安全趨勢、工具與技術)
[Security Operations & Monitoring]:
1. Monitoring and Logging: Implement and maintain security monitoring, logging, and alerting tools to detect and respond to security incidents in real-time.
(監控與日誌:導入並維護安全監控、日誌與警示工具,以即時偵測並回應安全事件)
2. Perform threat modeling, risk assessments, and vulnerability analysis to proactively identify and address potential security threats.
(執行威脅建模、風險評估與弱點分析,主動識別並處理潛在的安全威脅)
3. Develop and maintain incident response plans and collaborate with relevant teams to respond to and mitigate security incidents.
(制定並維護事件應變計畫,並與相關團隊合作,以回應並減輕安全事件的影響)
[Compliance & Risk Management]:
1. Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, PCI-DSS) by integrating relevant security controls and conducting regular audits.
(透過整合相關安全控管與定期稽核,確保符合產業標準與法規(如 GDPR、HIPAA、PCI-DSS等))
2. Maintain clear and comprehensive documentation of security policies, procedures, and configurations.
(維護清晰且完整的安全政策、程序與設定文件)
[Cross-Functional Collaboration & Culture Building]:
1. Work closely with development, IT operations, and security teams to create a culture of security awareness and shared responsibility.
(與開發、IT 運維及安全團隊緊密合作,建立安全意識與共同責任的文化)
The IT Engineer will be part of Supermicro IT Department, System Team, supporting global IT infrastructure and performing the following duties
1. Linux KVM Cluster Management
Implementation, configuration, and maintenance of Linux KVM clusters integrated with Ceph storage.
2. Monitoring & Alerting
a. Service and infrastructure monitoring using Zabbix and PRTG, including custom template, trigger, and discovery rule configuration.
b. Familiar with notification via instant message (Telegram/Teams)
3. On-Premises Server Operations
Deployment, configuration, and ongoing maintenance of on-premises servers and related infrastructure.
4. Service Ticket Handling
Assist in processing, tracking, and closing IT service requests and incidents.
5. Other Duties
Perform additional assignments as directed by the supervisor
工作內容
1. 使用者需求處理與障礙排除
2. 資訊系統軟、硬體維護
3. 網路、通訊相關軟、硬體維護
4. 資訊軟硬體專案規劃與執行
5. 行政事務處理與主管交辦執行
# Microsoft Active Directory & Google Workspace 管理維護
# IT Daily check
# IT Support
# Backup Restore DRP
# 資通安全演練