1. Provide leadership and manage the work activities of direct reports in the area of application development for Commercial-off-the-Shelf applications that includes new solutions and enhancement of existing applications
2. Collaborate with business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff
3. Accountable for availability and performance of applications portfolio, including ownership of incidents and release management
4. Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management and communicate project status to various levels of management
5. Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures
6. Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code
7. Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders
8. A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business and staying hands-on technical as well as wearing that team management hat
Description
A System Analyst is responsible for analyzing, designing, and implementing information systems that meet business needs. They work closely with stakeholders to understand requirements, identify system improvements, and ensure smooth integration of technology solutions.
Responsibilities
1. Possess excellent English presentation and communication skills for discussions with international clients.
2. Engage in requirement discussions with clients, assess technical feasibility, and design system integration workflows.
3. Evaluate development methodologies and timelines, coordinate cross- departmental technical communication, and oversee product development progress.
4. Prepare system analysis and design documents, including requirement specifications (functional and UI-related).
5. Develop and execute test plans and test cases for software system modules and integrated functionalities, ensuring validation and quality assurance.
6. Troubleshoot and resolve system-related configuration and operational issues, providing consultancy support as needed.