本職缺為國際知名科技大廠的試點專案,主要針對日本市場進行品質評估。
,預計作業時間約 2 至 3 天。
適合具備良好英文能力且以日語為母語的人員參與。
專案前期需配合培訓(現場或遠端待定),以確保了解任務需求。 需自備筆記型電腦。
工作內容如下:
●評估指定語言的查詢內容,內容包含錄製語音資料。
●根據方案規則,依照指示完成語音資訊錄製。
●每筆資料預估處理時間為 4 分鐘,共100筆資料。
●於指定試算表中完成任務,未來可能轉至 Crowd Compute 平台執行
●所有工作皆以英文介面進行,需具備良好英文閱讀與理解能力
請特別留意:
●專案酬勞將以勞務報酬單提供,並以轉賬方式支付(在期限內提交的話,最早將於當週五支付酬勞。若有延遲,則順延至下次支付日)。
●若為在台停留少於183日的外籍人士,預扣所得稅率為18%。若2025年在台居住超過183日,預扣所得稅率為10%。
国際的に有名なテクノロジー企業のパイロットプロジェクト – 日本市場向け品質評価
日本市場向けの品質評価を目的としたパイロットプロジェクト参加者を募集しています。
作業期間は約2~3日を予定しています。
応募条件:
●日本語を母語とし、英語力のある方
●作業用ノートパソコンを自己準備できる方
●プロジェクト開始前に研修(現地またはリモート予定)を受講し、業務内容を理解できる方
業務内容:
●指定された言語のクエリ内容を評価し、音声データの録音を含みます
●指示に従い、音声情報の録音作業を行う
●1件あたり約4分、合計100件のクエリ処理
●指定されたスプレッドシートにて作業を完了、将来的にCrowd Computeプラットフォームへ移行予定
●全ての作業は英語インターフェースで行うため、英語の読解力が必要
ご注意ください:
●報酬は労務報酬として請求書ベースで銀行振込にて支払います(期日内に提出された場合、最短で当週の金曜日に報酬をお支払いいたします。遅延があった場合は、次回の支払日に繰り越されます。)
●台湾滞在183日未満の外国籍の方は源泉徴収税率18%、2025年に183日以上滞在される場合は10%となります
We are recruiting participants for a pilot project focused on quality evaluation for the Japanese market.
The expected work duration is approximately 2 to 3 days.
Ideal candidates:
●Must have a laptop for work
●Must complete a training session (on-site or remote, to be confirmed) before starting to ensure understanding of project requirements
Job Responsibilities:
●Evaluate query content in the specified language, including voice recording
●Complete voice recording tasks according to provided guidelines
●Each query takes about 4 minutes to process, with a total of 100 queries
●Complete tasks using a designated spreadsheet; may switch to the Crowd Compute platform in the future
●All tasks are conducted using English interfaces, requiring strong English reading and comprehension skills
Important Notes:
●Compensation will be paid via service fee invoice by bank transfer (If submitted within the deadline, the payment will be made at the earliest on that week’s Friday. In case of any delay, it will be carried over to the next payment date.)
●For foreign nationals staying in Taiwan less than 183 days, a withholding tax rate of 18% applies; for those staying more than 183 days in 2025, the rate is 10%
為什麼我們會有這個角色
隨著我們業務的擴展和顧客服務需求的增加,我們需要專業且積極的團隊成員來確保日常營運的順暢運行,同時提高顧客的體驗和滿意度。這個職位對於營運管理和顧客關係的維護至關重要。
如何獲得成功
成功的關鍵在於積極主動、快速適應環境並且願意學習。能夠有效地協助顧客,處理日常營運中的各種問題,並與團隊密切合作以確保營運順利。通過有效的顧客服務和溝通技巧來提升顧客滿意度。
成長機會
在這個角色中,您將有機會深入了解聽力輔具產業的運營流程,並增強您的顧客服務和管理能力。我們提供持續的培訓和成長機會,幫助您在這個領域中擴展專業技能和職業發展。
您將做的事情
1. 基本接待和引導顧客,協助顧客預約檢測。
2. 協助營運管理,包括收銀機操作和開閉店流程。
3. 協助顧客關係經營,如口頭行銷、DM發放和客戶需求記錄。
4. 完成其他主管交辦事項。
關於團隊
我們的團隊充滿活力,並致力於提供卓越的顧客服務。我們強調團隊合作和溝通,希望每個成員都能在這裡找到發展的機會並為顧客提供最佳體驗
About the Job
This position involves basic reception duties, guiding customers, assisting with appointment scheduling for tests, and supporting operational management such as handling cash registers and managing opening and closing procedures. Additionally, it includes assisting with customer relationship management, such as verbal marketing, distributing promotional materials (DM), recording customer needs, and handling other tasks assigned by the supervisor.
Why We Have This Role
As our business expands and customer service demands increase, we need proactive and professional team members to ensure smooth daily operations and enhance customer experience and satisfaction. This role is crucial for managing operations and maintaining customer relationships.
How You'll Find Success
Success in this role depends on being proactive, quickly adapting to the environment, and having a willingness to learn. You'll effectively assist customers, handle various issues that arise in daily operations, and collaborate closely with the team to ensure smooth operations. Enhancing customer satisfaction through effective service and communication skills is key.
How You Grow
In this role, you will have the opportunity to gain an in-depth understanding of the operations within the hearing aid industry, and improve your customer service and management skills. We offer ongoing training and development opportunities to help you expand your professional skills and advance your career in this field.
Things You Will Do
1. Perform basic reception duties and guide customers, assisting with appointment scheduling for tests.
2. Support operational management, including cash register operations and opening/closing procedures.
3. Assist with customer relationship management, including verbal marketing, distributing promotional materials (DM), and recording customer needs.
4. Complete other tasks assigned by the supervisor.
What You Should Know About This Team
Our team is energetic and committed to providing excellent customer service. We emphasize teamwork and communication, ensuring every member finds opportunities for growth and delivers the best experience for our customers.