Lexionlu is looking to hire a senior UI/UX Manager for our UI/ UX team. This team is comprised of extraordinary UI and UX designers and works together with our PM, Promgoers, and clients, especially banking or airline industry.
Your Role and Responsibilities:
As a senior UI/UX Manager, you will help in defining the user experience, flows, interaction patterns, and the interface guideline for internal and external-facing RWD web and App. You will collaborate with clients to assure the solutions align with user needs and business goals.
An optimal candidate should be passionate, curious, and a self-driven team player who has a strong collaboration ethic while working with a global multi-disciplinary team. We are looking for a Senior Designer who is experienced working in a fast-paced environment within a global multi-disciplinary team.
Background in working on UX design for 5+ years of hands-on experience. In addition to user experience design daily tasks, the candidate shall be also familiar with client or leadership presentations and shall be able to work across multiple tracks of work. Having the experience to lead a project or design team would be a big plus.
1. 熟RWD網站或客製化App設計及規劃流程及制定Design Guideline。熟悉Sketch, Adobe XD, Figma,抗壓性強負責任,可用英文溝通
2. 樂於自我學習,喜歡研究國內外網站、熟APP、Mobil及各種數位使用介面與操作流程、UI、UX。
3. 邏輯清楚,喜歡思考與解決問題的能力。
4. 勇於嘗試、挑戰自我、積極、抗壓力強,有責任感及工作熱血。挑戰大型、Global stander的專案。
5. 具領導力、善溝通、樂於分享。
【請至:https://jrg.avature.net/en_US/careers/JobDetail/WEB-APP-UX-Planner/1863,我們將以這邊收到的履歷為主】
Position Summary:
Grow owned channel sales incl OLO(WEB) and APP(PKAPP) from CRO perspective which acquire customer-centric mind-set and skill-set of user flow design and data analysis.
【Strategy】
1. Annual CRO strategy to increase WEB(OLO) CV% and APP(PKAPP) usage%
- Discover customer needs and understand pain points by 1) Background Research, 2) Competitive Analysis, 3) Interview/Survey, 4) Brain-storming workshop, 5) Field study 6) Data analysis which may utilize GA4, fullstory or related tools.
- Set KPI for each initiative, set annual development calendar
- Project evaluation incl resource, ROI, and expected outcome.
- Collaborate with related parties incl. internal and external vendors.
2. Explore potential solutions to uplift post-purchase satisfaction incl order tracker, communication with rider, customer feedback flow design.
【Plan Execution/Project management】
1. Provide clear action proposal by project base.
2. Design flow chart and easy wireframe for cross-function communication and co-work.
3. Work closely with IT, designers, even outside vendors on UI frames, and prototype.
4. Formulate and conduct series of A/B testing to test different hypothesis to improve overall CRO and add-on rate
5. Project management incl timeline and deliverables.
6. Project performance tracking and be able to identify key factors.
7. Agency/Vendor management
8. Leverage agencies to optimize the digital marketing investment.
9. Learn new practices and tools from the market to get digital experience initiatives.
10. Reporting : Regular basis reporting incl CRO performance review and project updates.
【Agency/Vendor management】
1. Leverage agencies to optimize the digital marketing investment.
2. Learn new practices and tools from the market to get digital experience initiatives.
【Reporting】
1. Regular basis reporting incl CRO/ Add-On performance review and project updates.