Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to their CSS management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement within Future System to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.
【 職務簡介 】
FunNow 正加速擴展國際版圖,建立具備 SSO(Shared Service Operations)性質的營運支援角色。此職務將主導商戶檔案建構、合約審查與流程優化,同時協作業務與客服團隊,支援跨國市場運作與資料一致性。如你擁有條理思維、喜歡橫向整合與多國專案挑戰,歡迎加入我們!
【 主要職責 】
.審查及處理商戶合約與上線申請(35%)。
.在後台系統建立商戶檔案、設定方案與資料維護(35%)。
.與跨國 BD/業務團隊協作,支援不同 BU 的商戶策略與啟動流程(10%)。
.協助客服相關事項並執行上級主管指派任務(10%)。
.配合團隊推動流程標準化與多國 SSO 作業流程建立(10%)。
【 必要條件 】
.熟練 Office 軟體與文書處理。
.條理思維強,擅長資料整理與檔案管理。
.擅長跨團隊合作與多國溝通協調。
.細心、抗壓、善於多工與時間安排。
[ Capsule ]
FunNow is rapidly expanding internationally and establishing a Shared Service Operations ( SSO ) – style support function. This role leads merchant profile creation, contract review, and process optimization, working closely with Sales and Customer Service teams to ensure cohesive, multi-country operations and data consistency. If you thrive on structured workflows, cross-functional synergy, and international project challenges, we'd love for you to join us!
[ Typical Accountability ]
- Review and process merchant contracts and onboarding applications.(35%)
- Create and maintain merchant profiles, package configurations, and data integrity in backend systems.(35%)
- Collaborate with cross-country BD/Sales teams to support merchant strategies across different BUs.(10%)
- Assist in customer service operations and complete tasks assigned by supervisors.(10%)
- Contribute to workflow standardization and SSO process development across multiple markets.(10%)
[ Essential Competencies ]
- Proficient in Office tools and documentation workflows.
- Excellent organizational skills with strong data and file management capabilities.
- Skilled in cross-team collaboration and multi-country communication.
- Detail-oriented, resilient under pressure, adept at multitasking and time management.
- Fluent in Chinese and English, both written and spoken.