Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Job Responsibilities
Business development: expand and maintain customer relationships, and provide excellent service with a professional attitude.
Achieve sales targets based on company-defined KPIs.
Strengthen and maintain client relationships in line with company products and strategies.
Drive business growth through referrals and channel partnerships.
Develop sales plans to attract new clients and expand the customer base.
Coordinate with cross-functional departments.
Participate in domestic and international trade shows; plan and execute marketing activities.
工作內容
1. 業務開發,拓展客戶,服務及維繫客戶,以專業的態度提供良好的服務。
2. 根據公司制訂KPI,達成銷售目標
3. 根據公司產品與策略,提升及維護客戶關係
4. 通過推薦和渠道合作來促進業務增長
5. 制定銷售計劃,吸引新客戶,增加客戶基礎
6. 跨部門共同協調
7. 參與國內外商展,規劃行銷活動。
Provide support to Asia sales team. Keeps schedules, documentation and information. Coordinates various sales activities by printing, issuing material, filing important documents and communicating relevant information. Ensures the adequacy of everything to be processed.
【Position Responsibilities】
1. Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
2. Ensure the adequacy of sales-related equipment or material.
3. Respond to complaints from customers and give after-sales support when requested.
4. Store and sort financial and non-financial data in electronic form and present reports.
5. Handle the processing of all orders with accuracy and timeliness.
6. Inform clients of unforeseen delays or problems.
7. Monitor the team’s progress, identify shortcomings and propose improvements.
8. Assist in the preparation and organizing of promotional material or events.
9. Sales Event Coordination: gather and ship support product and material for key sales events including Taichung Bike Week, Taipei show, and rest of events.
10. Forecast Support: assist in collecting forecast data for sales reps in Asia. Build new forecast templates for sales reps at the beginning of model year.
【Specific Skills and Abilities】
1. Strong working knowledge of MS Word, Excel and Outlook.
2. Good administrative, organizational, and problem-solving skills.
3. Ability to self-manage time effectively to achieve defined goals.
4. 2-3 years bicycle industry sales support experience will be a plus.