Job Responsibilities
Business development: expand and maintain customer relationships, and provide excellent service with a professional attitude.
Achieve sales targets based on company-defined KPIs.
Strengthen and maintain client relationships in line with company products and strategies.
Drive business growth through referrals and channel partnerships.
Develop sales plans to attract new clients and expand the customer base.
Coordinate with cross-functional departments.
Participate in domestic and international trade shows; plan and execute marketing activities.
工作內容
1. 業務開發,拓展客戶,服務及維繫客戶,以專業的態度提供良好的服務。
2. 根據公司制訂KPI,達成銷售目標
3. 根據公司產品與策略,提升及維護客戶關係
4. 通過推薦和渠道合作來促進業務增長
5. 制定銷售計劃,吸引新客戶,增加客戶基礎
6. 跨部門共同協調
7. 參與國內外商展,規劃行銷活動。
Provide support to Asia sales team. Keeps schedules, documentation and information. Coordinates various sales activities by printing, issuing material, filing important documents and communicating relevant information. Ensures the adequacy of everything to be processed.
【Position Responsibilities】
1. Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
2. Ensure the adequacy of sales-related equipment or material.
3. Respond to complaints from customers and give after-sales support when requested.
4. Store and sort financial and non-financial data in electronic form and present reports.
5. Handle the processing of all orders with accuracy and timeliness.
6. Inform clients of unforeseen delays or problems.
7. Monitor the team’s progress, identify shortcomings and propose improvements.
8. Assist in the preparation and organizing of promotional material or events.
9. Sales Event Coordination: gather and ship support product and material for key sales events including Taichung Bike Week, Taipei show, and rest of events.
10. Forecast Support: assist in collecting forecast data for sales reps in Asia. Build new forecast templates for sales reps at the beginning of model year.
【Specific Skills and Abilities】
1. Strong working knowledge of MS Word, Excel and Outlook.
2. Good administrative, organizational, and problem-solving skills.
3. Ability to self-manage time effectively to achieve defined goals.
4. 2-3 years bicycle industry sales support experience will be a plus.
【Position Summary】
Account Representative is responsible for inquiry response, order management and analysis, shipment arrangement, claim process, etc. for worldwide customers and factories. He/she also provides the necessary support (customer visit / training) to sales team and Sr Account Representative(s) and Supervisor for better business service to customers and factories. The Account(s) he/she would be assigned are typically difficulty or complex.
【Position Responsibilities】
• Responsible for all phases of customer order operations including order entry, order confirmation, order revision, pull-in or push-out adjustment, payment and shipment arrangement.
• Work independently on processing complex orders from customers and resolving order/delivery issues.
• Acting as liaison between customers, production, and sales team to resolve issues.
• Tracking and ensuring that systems are updated with the latest information on product shortage, expected delivery date, and price change, etc.
• Analyzing and summarizing order reports to sales team or the management to support business decision making.
• Drive result by working with the internal cross functional teams including planning, purchasing, production, finance, and shipping to make sure customer orders are planned, executed, and shipped on time.
• Review and coordinate claim cases from customers.
• Use of customer portals if required.
• Provide response to inquiry from factories in a timely manner.
• Support sales team for coordinating customer activities or customer visits in Taiwan if needed.
• Provide sales team with situational awareness regarding all aspects of customer activities.
• Special assignments from supervisor or manager depending on business status.