- Be the contact for the assigned customers
- Responsible and leading the QBR, RFI/RFQ, quotation, demand budget, account action plan and related account activities
- Collaborates with sales, PM, RD, factory and function teams to achieve account goal
- Manage customer needs
- Maintain long-term customer relationship
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
1 Customer contact window for Quality Section.
2 Collect and deploy the customer’s quality requirement for current and new models.
3 Lead customer Quality Improvement Program
4 Daily/Weekly/monthly/Quarterly/Annually reports for customer according to customer’s specific.
5 Align key information between customer and TYM internal teams.
6 Lead and review 8Ds report from PE/MFG/QC for customer issue.
7 Department's representative and internal team quality related assignment.
8 Customer quality audit arrangement.
Standard & Poor’s Vista Research is assembling a panel of Industry Consultants and professionals who are familiar with their respective industries. Industry Consultants are paid to educate money managers on trends within their given industry, through occasional phone consultations.
Our clients money managers, use brief informal phone consultations (typically 30-40 minutes) as an educational tool to gain insight on new trends and developments within a given discipline Unlike traditional research firms, we do not engage in written research reports or employ research analysts. Industry trends, market dynamics, and competitive landscape.
Industry Consultants are never expected to commect on their employer or company, or any other subject matter deemed inappropriate.
When the Industry Consultant’s qualifications are deemed suitable for specifice consultation request, the client will call the Industry Consultant at a pre-arranged and mutually convenient time. These private discussions usually last about 30-40 minutes. After completing the call , the Industry Consultant is paid based on the hourly rate that they detemine during the initial application process.
1. Develop new products and make feasibility assessment
2. New certification product import and implement, assist to promote the new product, and work with marketing team
3. Develop the LEED/WELL products in Taiwan
4. Achieving and maintenance of relevant qualification; Continuing expand personal qualification
5. Develop local market with business team as Pre-sales technical support of new product
6. Assist the training manager the registered training course work
7. Other responsibilities as described in current system/Other designated task listed in the latest O-chart. The business travel is needed
8. Performing audit and/or training in accordance with planned schedule
1. 開發認證新產品與產品可行性評估
2. 產品引進執行、促銷計劃規劃與執行,協助通路推廣
3. 開發台灣LEED/WELL市場
4. 維持並持續擴展個人專長領域
5. 提供新產品受前技術支援給當地市場/銷售團隊
6. 協助註冊教育訓練的業務處理
7. 其他公司依照組織規劃所安排的任務完成;視情況需要出差
8. 執行公司指派的稽核/教育訓練
工作內容:
加入我們的產品管理團隊,負責新產品的開發、現有產品組合的優化,以及跨部門協作以實現市場需求和公司目標的高度契合!如果你對市場洞察敏銳,擅長產品規劃與數據分析,這將是你發揮專業的舞台。
主要職責:
• 新產品規格撰寫:根據客戶需求及市場數據,制定新產品規格,推動開發與優化產品組合。
• 產品管理:協助產品組合的優化,包括樣品管理、技術文檔維護及定期報告整理。
• 需求優先級設定:分析市場需求與數據,確定產品開發的重點功能,推動產品戰略規劃。
• 市場分析與報告:進行市場與競爭分析,發掘增長機會,並利用 Google Sheet/Excel 提供數據驅動的洞察和策略建議。
• 產品培訓:為內部團隊和客戶設計並提供產品培訓資源,促進產品應用。
• 專案協調:與跨部門團隊合作,管理功能優先級,確保高品質的功能按時交付。
• 產品成功指標:設定並追蹤產品績效指標,透過數據分析優化產品策略。
• 高效問題解決:主持問題解決迭代會議,應對產品生命週期管理中的挑戰。
Key duties:
• New Product Spec documentation: Using customer insight and collected data to guide product development, launch and optimize new products within a portfolio.
• Product management: support product portfolio optimization, assist with the maintenance of sampling, technical documentation and reporting.
• Prioritize Like a Pro: Analyze needs and data to establish the features that matter most, driving strategic development.
• Insights and reporting: Conduct market and competitor analysis to identify growth opportunities and prepare data-driven insights and reports using google sheet/excel to guide strategic product decisions.
• Product Training: build assets to support training and education to our internal teams and our customers
• Coordinate sprint planning and backlog prioritization: Cross functional team collaboration for feature prioritization, and design decisions to deliver high quality features on time.
• Product success metric: Set and track product success metrics, analyzing data to make data-driven improvements and guide future development.
• High-impact problem sprint: lead and host the high-impact problem sprint to mitigate the issue on product portfolio lifecycle management.
Project platform HW system design integration
EE Schematic design
PCB layout design and review
RFQ/PRD research and feedback
Component survey and technology study
Bom creation and maintain
EE circuit/system design developing , validation and debugging.