- Be the contact for the assigned customers
- Responsible and leading the QBR, RFI/RFQ, quotation, demand budget, account action plan and related account activities
- Collaborates with sales, PM, RD, factory and function teams to achieve account goal
- Manage customer needs
- Maintain long-term customer relationship
1 Customer contact window for Quality Section.
2 Collect and deploy the customer’s quality requirement for current and new models.
3 Lead customer Quality Improvement Program
4 Daily/Weekly/monthly/Quarterly/Annually reports for customer according to customer’s specific.
5 Align key information between customer and TYM internal teams.
6 Lead and review 8Ds report from PE/MFG/QC for customer issue.
7 Department's representative and internal team quality related assignment.
8 Customer quality audit arrangement.
· Support presales activities and deliver compelling technical demonstrations
· Drive technical marketing initiatives and collaborate with cross-functional teams to identify business opportunities
· Manage projects from concept to completion, ensuring timely delivery and quality
· Perform hands-on tuning and testing of software, algorithms, acoustic systems and products
●Responsible for project development from kick off to mass production to ensure project completion.
●Drive customer's requirement including spec, cost, schedule, budget, quality, regulatory and continuous process improvement.
●Cross functional coordination
1.Internal: Cross-department, RFP/RFQ process preparation
2.External: Customer Credit Evaluation / Contract Review / Biz Model & Process
●Possess business acumen and understanding of OEM/ODM/JDM business model and key aspects of manufacturing operations.
●Accountable for meeting sales targets and organizational KPIs.
1. Develop new products and make feasibility assessment
2. New certification product import and implement, assist to promote the new product, and work with marketing team
3. Develop the LEED/WELL products in Taiwan
4. Achieving and maintenance of relevant qualification; Continuing expand personal qualification
5. Develop local market with business team as Pre-sales technical support of new product
6. Assist the training manager the registered training course work
7. Other responsibilities as described in current system/Other designated task listed in the latest O-chart. The business travel is needed
8. Performing audit and/or training in accordance with planned schedule
1. 開發認證新產品與產品可行性評估
2. 產品引進執行、促銷計劃規劃與執行,協助通路推廣
3. 開發台灣LEED/WELL市場
4. 維持並持續擴展個人專長領域
5. 提供新產品受前技術支援給當地市場/銷售團隊
6. 協助註冊教育訓練的業務處理
7. 其他公司依照組織規劃所安排的任務完成;視情況需要出差
8. 執行公司指派的稽核/教育訓練
工作內容:
加入我們的產品管理團隊,負責新產品的開發、現有產品組合的優化,以及跨部門協作以實現市場需求和公司目標的高度契合!如果你對市場洞察敏銳,擅長產品規劃與數據分析,這將是你發揮專業的舞台。
主要職責:
• 新產品規格撰寫:根據客戶需求及市場數據,制定新產品規格,推動開發與優化產品組合。
• 產品管理:協助產品組合的優化,包括樣品管理、技術文檔維護及定期報告整理。
• 需求優先級設定:分析市場需求與數據,確定產品開發的重點功能,推動產品戰略規劃。
• 市場分析與報告:進行市場與競爭分析,發掘增長機會,並利用 Google Sheet/Excel 提供數據驅動的洞察和策略建議。
• 產品培訓:為內部團隊和客戶設計並提供產品培訓資源,促進產品應用。
• 專案協調:與跨部門團隊合作,管理功能優先級,確保高品質的功能按時交付。
• 產品成功指標:設定並追蹤產品績效指標,透過數據分析優化產品策略。
• 高效問題解決:主持問題解決迭代會議,應對產品生命週期管理中的挑戰。
Key duties:
• New Product Spec documentation: Using customer insight and collected data to guide product development, launch and optimize new products within a portfolio.
• Product management: support product portfolio optimization, assist with the maintenance of sampling, technical documentation and reporting.
• Prioritize Like a Pro: Analyze needs and data to establish the features that matter most, driving strategic development.
• Insights and reporting: Conduct market and competitor analysis to identify growth opportunities and prepare data-driven insights and reports using google sheet/excel to guide strategic product decisions.
• Product Training: build assets to support training and education to our internal teams and our customers
• Coordinate sprint planning and backlog prioritization: Cross functional team collaboration for feature prioritization, and design decisions to deliver high quality features on time.
• Product success metric: Set and track product success metrics, analyzing data to make data-driven improvements and guide future development.
• High-impact problem sprint: lead and host the high-impact problem sprint to mitigate the issue on product portfolio lifecycle management.
【Job Content】
• Coordinate with development, QA , and support teams to drive progress of software release cycle for delivering security products to the global market.
• Provide guidance and support for other team members to understand product objectives and development schedule.
• Coordinate with managers to transfer market demands and customer needs to actionable development plan.
• Hold meeting to track requirement, technical Issues, and schedule.
【Skills and Qualifications】
• Working knowledge in applying program life cycle.
• Familiar with version control and issue tracking tools such as Git, Gitlab, Jira.
• A sense of self-motivation and teamwork.
1. Identify new opportunities for expanding the product portfolio and market reach.
2. Prepare related documents and then apply government’s inter-entity supply contracts.
3. Communicate with vendors, distributors, and partners, resolving any issues or conflicts that may arise.
4. Verify partnership requirements, work with sales, presales, and engineer teams to generate and conduct the plans to achieve our partnership goals.
5. Work closely with the sales, marketing, and engineering teams to align the product vision and strategy with the market needs and expectations.
6. Arrange training courses, workshops, and campaigns from vendors, distributors, and partners for our sales, presales, and engineering teams.