1. Process and reconcile AR transactions, including invoice issuance, customer credit management, and aging analysis.
2. Process and reconcile invoices and payments on a timely basis with the Accounts Receivable module balancing at end-of-month.
3. Ensure VAT compliance and handle bi-monthly VAT filing.
4. Partner with sales for credit assessments and collection management.
5. Assist with external and internal audits, and help to ensure data integrity through maintaining a robust system of internal controls.
6. In charge of process/system enhancement projects related to SAP ERP system, Cylinder Management System and other internal systems.
7. Work closely with business & IT teams to identify process/system enhancement opportunities and articulate the business requirements to external/internal vendors to implement process/system enhancement projects.
8. Manage closely each project to meet defined deadlines and milestones concerning all relevant tasks.
9. Other duties and administrative support tasks required.
Job Overview:
SUSS MicroTec is looking for a highly skilled and motivated Bonder/Coater Service Manager to join our team in Taiwan. The successful candidate will be responsible for managing service operations related to bonding equipment, ensuring excellent customer support, and overseeing maintenance, troubleshooting, and repairs of cutting-edge semiconductor processing tools.
Key Responsibilities:
- Lead the service team in Taiwan, providing technical support, preventive maintenance, and repairs for bonding systems.
- Ensure high-quality and timely customer service for SUSS MicroTec products, including coaters, developers, and wafer bonders.
- Collaborate with the application engineering team to resolve technical issues and optimize equipment performance at customer sites.
- Manage and monitor service contracts, warranties, and spare parts inventory to ensure availability and timely service interventions.
- Conduct on-site troubleshooting, diagnostics, and repairs, ensuring minimal downtime for customer operations.
- Develop and deliver training programs for customers on the use and maintenance of SUSS MicroTec equipment.
- Maintain service documentation, track key performance indicators (KPIs), and report on service activities to management.
- Work closely with customers to understand their technical challenges and provide proactive solutions.
- Coordinate with the global service and support team to share best practices and ensure consistent service quality.
We're excited to invite passionate sales professionals to join Artilux! In this role, you'll dive into international markets—especially in Asia—seeking out new opportunities. Furthermore, You'll also collaborate closely with our talented Field Application Engineers and Business Development team to forge meaningful, long-lasting partnerships with our customers thereby achieving our sales growth goals! We can't wait to harness your expertise and creativity to uncover unique sales opportunities and craft solutions that truly resonate with our client's needs. Join us on this amazing journey!
Key responsibilities for this role include:
• Product import project(Design In) and tracking until mass production.
• Collect & analyze market information to find possible business opportunities.
• Handling RFQ and proceeding with the quotation process.
• Prepare regular sales reports, analyze performance, and continuously improve sales strategies.
• Ensure excellent customer relationships, resolve client issues promptly, and enhance customer satisfaction.
• Prepare internal/external meeting minutes and follow-up actions.
【Main Responsibilities】
1. Build and train a high-performing KAM team with strong self-motivation and teamwork capabilities.
2. Develop and execute effective sales strategies and tactics for customer.
3. Drive Edwards' market share growth among customer.
4. Formulate pricing strategies aligned with budget goals and competitive dynamics.
5. Establish and maintain strong customer relationships across all levels, including executives and decision-makers, to foster business opportunities.
6. Collaborate with FSE and STC teams to enhance field service contracts and pump overhaul service strategies.
7. Manage sales forecasts and budgets in coordination with KAMs and sales engineers.
8. Support global strategy execution by maintaining regular communication with worldwide Edwards teams on pricing, market trends, competitors, and business insights.
【What we expect of you】
1. MS degree in Science or Semiconductor Engineering, or 6+ years of experience in semiconductor production, design, maintenance, and sales.
2. Capable of gaining customer trust through solid business and technical knowledge.
3. Highly motivated to win business and responsive to customer needs.
4. Familiar with OEM process equipment and vacuum/exhaust gas management requirement/ Photo Lithographic requirements.
5. Good knowledge of semiconductor applications and workflows.
6. Proven ability to manage key accounts and negotiate with senior fab leaders in Taiwan and abroad.
7. Self-driven, effective under pressure, and able to lead cross-functional teams while supporting post-sales activities.
What we are looking for
The service team at Nova is looking for a Service Engineer to provide product support at Nova customers.
In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide.
Responsible for training, installing, and supporting all Nova products at customer sites worldwide.
We foster teamwork, excellence, and innovation, making customer success our main goal.
What you will be doing
• Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field.
• Support OEM partners, and End Users internal service as defined under warranty and service support agreements.
• Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training).
• Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
• Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
• Assist in new equipment integration, “add-ons,” and upgrades.
• Provide feedback to the headquarters based on experience gained with customers.
• Support the customer beyond the defined working schedule as required.
Job Responsibilities
• Lead the Sales Team effectively.
• Oversee sales staff in the preparation of quotations, proposals, and orders.
• Track sales progress and assist with forecasting efforts.
• Manage marketing activities and product representation.
• Ensure high levels of customer satisfaction.
• Follow up on submitted information and outstanding requests.
• Develop and execute a sales plan to meet or exceed established objectives.
• Conduct prospecting activities to identify qualified leads for new business development.
• Utilize a consultative sales strategy to overcome client objections and maximize sales within assigned territories (local and overseas).
• Build and maintain strong relationships with clients and the community to foster new business opportunities.
• Collaborate with internal teams to create tailored sales presentations for specific accounts.
• Deliver formal sales presentations and follow-up calls to prospective new business accounts.
• Maintain accurate documentation of sales activities to ensure proper reporting.
• Willingness to travel locally and internationally.
• Report directly to the Operations Manager (Taiwan Branch).
• Work closely with the Engineering team.
Job Requirements
• Excellent oral and written communication skills in both English and Mandarin.
• Master degree qualification preferred.
• 5+ year of sales experience, ideally within the Biopharmaceutical, Software or consulting firm.
• Strong sales track record of consistently exceeding quotas.
• Experienced in expanding business, growing market share and consistently meeting or exceeding targets.
• Previous experience as a sales representative or sales manager is a plus.
• Strong leadership skills with the ability to work effectively as part of a team.
• Advanced Microsoft Office skills, particularly in Word and Excel.
• Excellent administration skills.
• Good eye for detail.
• Well presented.
愛普科技力求不斷創新、挑戰市場現況,為客戶和記憶體晶片設計產業帶來碾新樣貌;
如果您也具備這樣的人格特質,歡迎投遞您的履歷,與我們共創不一樣的未來!
【Job Description】
1. Define product specifications that meet the needs of targeted customer and applications.
2. Collaborate with cross-functional teams to gather inputs and requirements of development of Sicap products.
3. Conduct market research and competitor analysis to identify Sicap products.
4. Work closely with development team, ensure to match business scope.
【Work Experience】
1. over 5 years of experience in IC industrial.
2. Advanced knowledge of IC design & development flow.
3. Excellent communication skills with the ability to interact with cross-function teams.
(Nice to have)
1. Deep understand of the interposer market and Memory requirement.
2. Familiar with Memory controller & IP synthesis flow.
3. Strong presentation skills.
1. Responsible for delivering business results.
2. Conduct market research and analysis to identify key trends, the competitive landscape, and customer requirements within the computing application field.
3. Conduct customer visits and product promotion. Lead strategies to penetrate target customers and applications. Execute go-to-market activities, including design-in and customer support.
4. Perform troubleshooting activities and engage with customers to ensure issue resolution.
5. Collaborate with customers and partners to understand their technical challenges and requirements, and drive product improvements.
6. Lead the team in defining key features for new products based on future field needs.
1. Initiate the sales plan to achieve business goal.
2. Select suitable solution/equipment to meet customers’ criteria and requirement.
3. Handle competition and arrange resource to win market share and beat Quota.