We are seeking a motivated and tech-savvy IT Intern to join our dynamic IT team to be based in Taipei, Taiwan. This internship offers hands-on experience in IT support, systems administration, and project-based work. The ideal candidate is eager to learn, a strong communicator, and passionate about technology.
Key Responsibilities:
-Assist in troubleshooting hardware, software, and network issues.
-Support the setup, configuration, and maintenance of IT equipment (laptops, printers, etc.).
-Help manage user accounts, permissions, and access rights.
-Participate in IT projects such as system upgrades, migrations, and deployments.
-Document IT processes, procedures, and technical guides.
-Provide first-level technical support to internal users.
-Assist with cybersecurity monitoring and compliance tasks.
What You’ll Gain:
-Real-world experience in IT operations and support.
-Mentorship from experienced IT professionals.
-Opportunity to contribute to meaningful projects.
-A collaborative and inclusive work environment.
1. PowerDirector/Promeo regular content testing
2. Support PowerDirector/Promeo routine testing / UX program
3. Support AT tool refinement / development if capable
4. Support product/AI feature testing
1. IT-related process operations - learn and support the cross-communication of IT daily processes internal and external and operations.
2. IT Asset Process Management - Learn and support IT Asset Process - Responsible for asset life cycle, divided into four key stages: Planning \ Procurement & Acquisition \ Operation & Maintenance
3. IT related process SOP - learn and support store sales data to background monitoring, such as daily POS data, daily reports, etc.
4. Learn and support IT related communications and meetings
5. User problem support and project introduction assistance
1. IT相關流程操作;學習和支持IT日常流程,內外部問題操作問題解決。
2. IT Asset Process Management - 學習和支持 IT資產盤點資料生命週期,分為四個關鍵階段:Planning \ Procurement & Acquisition \ Operation & Maintenance
3. IT相關流程SOP——學習並支持門店銷售數據到後台監控,如每日POS數據、每日報表等。
4. 學習和支持 IT 相關的溝通和會議
5. 使用者問題支援暨專案導入協助