「品保工程師」的相似工作

【職務內容】 1. Customer service、Complaint、Audit handling 2. Project management from NPI to MP 3. Regularly reporting to customer 4. Failure analysis & CIP follow-up 5. Green product, Quality system assessment 【其他條件】 1. 三年以上半導體前 / 後段製程、QA / CS / FAE經驗 2. 熟悉DRAM Fab process、WLCSP、2.5D/3D 先進封裝製程佳 3. 熟悉客訴流程、IC失效分析 4. 能獨力面對歐美客戶、具英文簡報能力

1. 規劃公司產品ESD可靠度驗證計畫 2. 應對客戶及公司內ESD可靠度相關問題 3. 可靠度計算,ESD 產品可靠度風險評估

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Overview: Site quality manager in Semiconductor fab manufacturing. Responsible for overseeing quality team and drive continuous improvement in fab quality. This position requires collaborating with various engineering teams within and outside fab to ensure best quality is delivered to our customers Key Responsibilities: • Manage a team of quality engineers. • Represent site management team. • Coordinate and represent all audits including IATF audit for TS16949. • Support customer returns and inquiries. • Champion scrap reduction initiatives. • Promote root cause culture. • Manage changes thru Change control process. • Focus statistical process control. • Enforce compliance to Diodes quality systems. Required Skills and Qualifications: • Bachelor's degree in electrical, chemical, or mechanical engineering. • Minimum 5 years of experience of management and semiconductor industry.

1. 流程整合：APQP/ISO26262/ISO21434/ASPICE。 2. OEM/Tier1 CSR客戶特殊要求分析：指導各部門將CSR內化於現有流程。 3. ALM tool使用。 4. ISO相關推動 (TISAX, ISO21434, ISO26262, VDA6.3, ASPICE)。 5. 負責相關產品的QS (Audit, assessment)。 6. 研讀車廠規範，並做內部自我評估，持續滿足客戶。 7. 把關研發品質 & Lessons learnt 持續改善。 8. 負責ISO9001 品質系統導入和外部稽核等規畫作業, 具有ISO9001主導稽核員認證資格。 9. 負責DCC 文件管理系統的維護和執行, 負責內外文件系統管理。

1. ISO文件檔案編輯、改版發行及管理。 2. 外部客戶需求文件更新、查核、跟催、整理等作業。 3. 供應商品質管理及客戶RMA品質相關問題處理。 4. 熟悉產品可靠性驗證及時程規畫與失效分析。 5. 熟悉車規AECQ之規範及相關可靠度實驗與驗證。 6.可靠度驗證報告撰寫與彙整。 7.Wafer/ IC/ Tape&Reel/Package IOQC、外包商之檢驗與規範制定。 8.量儀器校驗及管理。 9.週月報統計製作。 10.主管交辦事項。

1. 客訴品質異常案件處理及部門管理 2. 審核不良品故障分析結果及內部異常改善8D report 3. 內部跨部門會議討論，進行相關溝通協調 4. 客訴品質問題回應及聯繫/處理窗口

1.客訴分析處理與協助廠內改善跟催 2.處理客戶生產加工上所遭遇的問題, 解決並提供協助與對策 3.協助集團公司處理產品可靠度驗證與客訴問題 4.產品可靠度驗證暨產品可靠度監控 5.協助改善可靠度作業流程 6.HTOL/bHAST/PTC burn-in board規劃 7.ISO文件/表單制定及修改 8.其它主管交辦事項

1.製程改善 2.客訴處置(客訴資料確認、產品複檢、原因分析、改善對策、報告產出、改善追蹤) 3.儀器校驗(廠商找尋(外校)、校驗規劃/執行、報告產出) 4.微生物檢測(無菌、生物負荷、水質生菌數、落菌/浮游菌/表面接觸菌) 5.樣品的物性與化性測試 6.滅菌確效執行 7.產線巡檢/確認 8.主管交辦事項

1.客訴處理、異常產品處理 2.客戶需求導入與應對 3.產品品質與製程持續改善 4.主導客戶稽核 5.製程稽核 6.熟ORT(On-going Reliability Test)、可靠度與相關可靠度驗證設備(如：Reflow, TCT, Soak)尤佳 7.其他主管交辦事項

主要工作: 1.建立Account相關機種製程品質管制點( Contorl point )及不定期稽查管制項目 2.客戶品質相關外部文件轉成內部文件並培訓品管員 3.負責產品良率數據資料分析及推動良率改善相關事項 4.負責推動全製程品質管制及改善及追蹤 5.負責客訴之8D Report分析及改善對及有效性驗證及撰寫QIP 6.負責召開品質周會推動品質改善活動 7.針對客戶要求之特殊檢驗規範培訓品管員 8.主管交辧事項 須能配合支援竹南廠 次要工作: 1.QC相關檢驗及測試站位及作業的優化 2.提升負責之產品品質 3.跨部門品質相關溝通及推動 4.修改品質相關程序文件修定或新增 5.製定QC各站檢驗Check list 6.客戶製程稽核以及推動缺失改善 7. 客戶FAI撰寫及Review

1. 專案開發前期: 協同SA訂定規格/設計環境建構/競品特性分析/協同PM訂定開發時程表 2. 專案開發期間: 支援電路設計及整合/定期招開設計檢查會議/定期追蹤開發進度/確保專案各站點完成時程/準備各站點檢查資料及文件/測試相關資料的準備 3. 專案開發後期: 分析CP驗證數據/確保良率達標/協同SA,RD,TE進行除錯分析/確保達送樣標準

【職務內容】 1. Customer service, audit, complaint handling 2. Supplier quality management, AR tracking 3. CIP, Eng project handling 4. GP, SOP, Quality contract review 【其他條件】 1. 五年以上半導體前 / 後段製程 2. 熟悉DRAM、WLCSP、2.5D/3D packaging process 3. 熟悉品質可靠度驗證、失效分析、FMEA 4. 曾服務國際大廠, 具英文簡報能力 5. 具主導專業經驗者尤佳

1.建立供應商評鑑與承認管理系統 2.建立供應商異常管理系統 3.供應商品質會議 4.進行供應商稽核管理

1.客訴統籌與對應客戶 2.協助跨部門協調與資源整合 3.客戶稽核應對 4.對外協調 5.系統自動化推動

YOUR ROLE You will work within the imaging division of STMicroelectronics, an organization deployed throughout the world – Europe, USA, Asia – which designs and produces CMOS image sensors, video processors and Photonic sensors. You will join the quality department, more precisely the Product Quality Assurance team for Automotive products. To achieve your goals, you will be in regular contact with various teams and in daily contact with teams in Grenoble, France. Your role may vary depending on the project milestones. The different missions you can encounter as Product Quality Engineer are: During product development: • Consider customer needs, international standards (AECQ, JEDEC) and ST quality requirements • Propose and negotiate the product quality plan (bringing together reliability tests, failure analysis strategy, and the production ramp-up control plan). • In the event of a product failure – during reliability testing or at the customer's premises, you will take leadership of a team of engineers to establish the symptom, identify the physical defect and the root causes. This is in order to implement corrective and preventive actions. In this context, you will apply appropriate problem solving methodology. • You will represent quality within the project core team and you may be in regular contact with the customer. During production: • Be in charge of managing customer returns, coordinating the analysis of samples returned by customers in a manner similar to the development phase. • Take responsibility for disposing of non-compliant batches, through a risk analysis that can be based on FMEAs, performance analysis, failure analysis, reliability evaluations, in collaboration with representatives of other ST organizations, as well as only in coordination with customers if necessary • Be aware of changes and if applicable, initiate notification to customer. This role may require limited contact with customer for all aspects related to product quality. Leadership and flexibility to address various quality topics is key.

1. 內外部文件管理與需求回覆。 2. ECR, ECN/PCN/EOL/4M,..管理。 3. 客戶問卷/需求回覆。 4. 有害物質管理。 5. 量規儀器校正管理。 6. 品質系統專案-品質系統 & SOP 改善,CAR,內外部稽核/陪檢 7. 其他主管指定專案。

1、品保系統、品質檢驗手法之建立與維護 2、品質內部稽核及改善運作 3、QS品質系統/ISO管制文件之管理維護 4、品質異常管理/客訴回覆/客戶意見回覆與管理 5、生產端品質製程管理規範 6. 主管交辦事項。

1. 執行產品可靠度測試及報告管理、與RD討論問題分析 2. 可靠度計畫的規劃與管理 3. 設計資料蒐集、匯整與分析能力 4. 撰寫可靠性測試之軟體程式。 5. 負責新產品可靠度標準的研究。 6 負責品質工程文件之制定。 7. 產品設計審查的參與。

1.客戶品質抱怨處理及廠內生產單位溝通協調 2.協同業務人員與客戶會議處理客訴問題。 3.異常基礎分析判定 4.客戶例行性品質相關會議 5.8D報告撰寫及回覆